Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Shannon Forehand
2 months ago
Great 1st experience! Inspection done in a few hours. Friendly! The shop was recommended to me, and I'm glad I went. Thanks!
anel Burrow
10 months ago
Great work! Dropped my car off with the good old "it's making a klunk noise when hitting a bump." Dropped my car off at 9 and picked up at 4. Paid $155 for a sway bar link
Jack Lepien
2 years ago
Robert and Jesse are a hell of a team. These guys put an entire engine block in my old car a few years back, and I get all my work done by them. They're reasonably priced, very professional, and do a great job. Only draw back is their hours, which are a little difficult to manage if you work a standard 9-5 job. Great mechanics you can trust.Services: Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Wheel alignment, Brakes, Oil change
odhill2
2 years ago
I appreciate Dail and his team being able to fix my flat tire on short notice. Even more so, I appreciate the honesty and fair pricing to do such a repair. I m not from Virginia, but will recommend my family, that is here, to use their services!Service: TiresService: Tires
Glenn Robinson
a year ago
Does a great job in a timely manner. Kept me informed of the work progress and repairs needed. Highly recommend this business. Feel he was very honest about the repairs.Service: General repairs & maintenanceService: General repairs & maintenance
Peter Sahhar
4 years ago
I don't write reviews ever! But this shop is the best! They treat you like family. I have had alot of work to be done lately and they go out of their way to accommodate. So much so that they finished the last project on my van and they felt they were behind a day? They weren't which I assured them it was fine. They finished the next day, pretty sure the van had a quarter tank when I dropped it. Robert brought the van to my work for me and it had a full tank of gas to boot! Their work is solid! Small shop but again family shop! Jessie the lead mechanic knows his stuff! Thanks my business for life and trust me all my friends will hear it!
Darrell Winn
5 months ago
This place has done me right, my vehicle runs better than I can remember.
Cesar Uicab
4 years ago
Just moved from Cali to Chesapeake, and my Expedition started to act up, I asked the FB community and was given Dail's place, figured it was close enough and and heard good word, so took my car in, they are a busy shop, which tells you something, but they know their stuff, he took the time to evaluate my car, figured out what was wrong, got my part late on Friday and took the time to go in on the weekend to work on my car even though they are closed, and first thing Monday morning called me up to let me know my car was done, great service and great rates. I'm a happy camper and will surely take the rest of our cars for any mechanical service in the future. I am very grateful to find a reliable mechanic in the neighborhood.
Daniel Hallinan
6 years ago
I recently moved to the area and was looking for a trustworthy mechanic. Dail's was recommended to me by a coworker so I tried them out and I will honestly say they will be my #1 go-to mechanic. They took my car in so quickly, fixed my brakes, and the cost was very reasonable! I never write reviews but this place seriously saved me. I recommend Dails!!
ruth coble
4 years ago
If I have any issues with any of my vehicles I take it to Dails Auto Repair. The quality of work is amazing!! They are very honest and trustworthy. Robert Dail and Jesse are great at what they do. Love this repair shop and you will too.
Mike Thomas
5 years ago
Very honest shop in Portsmouth. I have taken 3 of my vehicles here and never been disappointed. They fix things right the first time and let you know if there are any issues. The prices are great. The staff is great. Thanks guys!
Heather Chapman
6 years ago
It was after 5 pm and everyone was leaving or about to leave. The owner and another gentleman stayed after hours to fix my tire. They took their time and made sure after plugging it there were no other leaks. Talk about helping a damsel in distress! I highly recommend Dails- they truly care about the customer!
Dennis Wilkinson
3 years ago
Dail's has got to be one of the best auto techs. in the Tidewater area. The shop is equipped with state of the art tooling and can tackle any job. Dail's has done many jobs for me and I couldn't be more satisfied. I highly recommend there services.Services: Electrical repair, General repairs & maintenance, Brakes, Oil changeServices: Electrical repair, General repairs & maintenance, Brakes, Oil change
Jim Doerflinger
5 years ago
Dail s Auto Repair is a good bunch! I am pretty OCD about my vehicle, especially the alignment. I ve had it aligned 3 times in the past year, prior to taking it to Dail s. A few months back, after a small suspension upgrade on my truck, another local alignment shop got it all wrong. My coworker, who has worked in the fleet business for many years, recommended Robert Dail s shop.Front desk was nice and they got me in the next day. Jesse did the alignment, and even took me for a ride along afterwards. Numbers were perfect in spec, but after a day of driving around town, I still wasn t satisfied. Dail s welcomed me back and instead of going right back to a re-align, they opted to move the tires around. Sure enough one of the front tires is bad and was causing the issue. Jesse moved them around a bit to find the right combo, at no extra charge, and now the truck feels perfect.Robert took the time to explain it all to me, and was honest and fair throughout. Ill be back!
Jemil Sense
a year ago
Went in for a starter replacement. Price was very decent. No problems. Trustworthy workmanship, they also changed my transmission oil.Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change
Jessica simpson
6 years ago
Wonderful staff. I had a flat tire, and the bolts were too tight. Luckily when I got my flat, I was right down the street. I pulled in, explained the issue, and they were more than happy to come out and loosen the bolts for me for no charge. Next time I need work done on my car I know where I'm going!!
bree Flythe
4 years ago
Unfortunately I had a bad experience with Dails. I called Dail's for a quote on CV joints on a tune-up. The quote I got from Dale's was outrageous it was double and sometimes more than double than the other quotes I received from other auto repair shops. So I asked the guy on the phone did you just say $800.00 and then he said it's hard to give a good price over the phone.I believe they think I have tax money to splurge but little do they know I don't. To say the least very unprofessional and very dishonest
James Barrett
7 months ago
They do great jobs on the vehicle. Very honest also.
Vincent Brice
6 years ago
Great team of people that work for this company the people are nice professional and not only is the work stellar they also get it done in timely fashion. So if anyone wants to get good service done right the first time. Take Your Car to Dails Auto repair ASAP!!!
Samantha Grover
7 years ago
They have a great business here a very home town local feel! They have very professional and personable customer service which mean a lot to me because I work with the public also! My car is always done in a very timely manor with any service I have done. I will never take my vehicle to another place! I have found my mechanic!
Bo Benton
2 years ago
Dail's have serviced two of our vehicles and they have been very friendly and upfront with any issues found and the options available to us. This is our go to shop from here on out. Definitely recommend them
Julie A
2 years ago
Heard about them thru a coworker, definitely satisfied! Awesome people working there and an awesome job on my car. Very happy with the service and results!Service: Oil changeService: Oil change
John Hunter
a year ago
Been taking my cars to Dail for several years and he has always gone above and beyond to take care of our needs. Highly recommend!
Bud Albertson
5 years ago
Fantastic place. They take care of both my car and truck and Robert Dail and his staff are second to none. If you try them once you will become a lifelong customer.
Victor Pochop
5 years ago
Great service. Reasonable prices for labor. Only place I go to now even though I live in Hampton 25 miles away.State inspections, brakes, steering and suspension work. Check them out.
Stan Wisnewski
5 years ago
Don't bother going here the owner is notFriendly at all. I wanted to get my car inspected and the guy that owns the placeTold me that l have to fix things his wayOr it would not pass. I did the repairs thatI was failed on and went eleseware and l toldThe owner of the new place and did everything that failed I had fix it myself andBINGO NEW STICKER. I TAKE A DIM VIEWOF A SHOP JUST TO LOOK TO MAKE EXTRAMONEY. I DON'T AND WONT DRIVE A VEHICLE THAT ISN'T SAFE.
P Marcelle
4 years ago
Had to have my shocks replaced all the way around on my Yukon. They were very professional, extremely knowledgeable. And now my truck floats over all of the pot holes in Portsmouth.
sharon woodby
10 months ago
Robert dale is great..very affordable ..and trust him with my car...all my family go to him..
JMU SWE
6 years ago
Being new to the area, I was looking for an honest mechanic and this place is it!!! They truly care for their customers 100%! Extremely happy with Dail s Auto Repair!
John Cogliandro
2 years ago
I've only dealt with them a couple of times. So far, they have been awesome. They do what they say and are easy to communicate and deal with-