Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
O.J. Wilson
4 months ago
I was 600 miles from home and had trouble with my van. I went in at 7:30 on Friday morning and was out of there by 9:30 with only a $200 bill. Very honest mechanic and spent a lot of time with me explaining what was wrong and what to do in the future.Wish there was more I could do to spread the word about this garage. Amazing people
Stefanie Cross
a year ago
ill never go anywhere else. Chris is such a charming patient man. He calls to keep us informed on what is wrong with my truck and how long how much and it will be done. Thank you to Chris and his amazing team.
tony hall
2 months ago
Been going there for years they've always taken great care of me and my vehicles.
Heather Young
4 weeks ago
The only shop that has worked on my truck since I've owned it. He is the only one who will work on my truck.
Eddie Gillikin
3 months ago
Great place to get your car repaired and great friendly mechanics that take pride in their work which is guaranteed...
swamp muppet
2 months ago
Always does a great job and always honest!! Highly recommend!!
John Marshall
a month ago
Good folks, good work and no hidden costs! I will be back!
Arthur Petty
9 months ago
I've been taking all my cars here for years. Have good prices. Will let you know the truth about your car good or bad
John Murphy
3 years ago
Took my 87' Toyota 4x4 to Chris's auto and all I can say is that I HIGHLY recommend this auto repair shop!!! Chris and his people are very friendly, very professional and more that reasonably priced!!! I'm more that satisfied with the work they did and the cost of it all!!! I got a tune up, oil change, window regulator put in, catalytic converter put on and fixed the horn and a new front bumper put on as well and they have no problem with you purchasing your own parts and bringing them unlike some other auto shops!!! Thanks Chris I truly appreciate the work and the cost!!!
Jeff Etter
a month ago
Fair and honest pricing and fast service.
Lisa Bell
3 years ago
My son went to start his car a couple of days ago and it was dead. We are 10 hours away and can't just hop in the car to help. My husband thought it may be the alternator. I called Chris's Auto Services yesterday and Chris himself answered the phone. I told him what was going on with my son's car and he told me who to call to have it towed to his shop. They gave me a discount since I was having it towed there. Chris looked at it this morning and it turned out he had a battery cable loose by the alternator. We asked him how much we owed him and he said $25. He was honest and very reasonable. I highly recommend this shop if you are looking for a new place to take your car for service. When you don't know the area you just never know, but clearly Chris is a honest, good man! Thank you, Chris, for your honesty!Service: Battery
Lelanda Butler
3 years ago
Awesome... After going there, I refuse to take my vehicles anywhere else for maintenance. They are fast and knowledgeable as well. Their work is so good but I only get to see them twice a year for oil changes, annual tune up for on one visit and a state inspection on the next. The only thing I needed and they don't do is sell tires.
Phil Winfield
3 years ago
ROCK-SOLID SERVICE, NO B.S: Was referred from a coworker, who was happy at her own results. Needed an inspection done fast. Over the phone Chris (owner) was nice enough to give me details on when his inspector-mechanic returning to shop; was kind enough to squeeze me in on two-hours' notice. I'd called [literally] 12 other Portsmouth shops before this one, got estimated waits of 1-7 days.Arrived, and inspection began on my car within 10 minutes of my arrival. Saw about six other vehicles on lifts or being worked on; his staffing matched the workload. All four of the mechanics I passed or spoke with in my brief 30-minute wait looked me in the eye, greeted me, and made me feel welcome.Shop seemed organized, equipment/tools well-maintained, guys joked with each other but with a minimum of rough language. Female customer receiving service there also seemed to have positive interactions with the staff.At the end, able to pay for my service with credit card, at the expected price, without upselling, hassle or surprises. I got the whole thing done during a one-hour lunch break.Will put Mr. Chris's shop at the top of my list, the next time I need auto service in Portsmouth.Services: General repairs & maintenance, Auto engine diagnostic
Todd Brooks
a year ago
Best place in town to get your car serviced. Chris and the guys are more than fair coming in way cheaper than all the competitors in the whole 757. Love IT
Miles Stanley Ward
7 months ago
They got my repaired and inspected with an affordable price. Thanks so much, guys!
Vernon Randall
a year ago
Outstanding experienceMy truck engine went there in pieces, they installed a new engine,everything went well. Very respectful and friendly team of mechanicsJob well done,
meghan obrien
2 years ago
I have been going to them for all my auto service needs for years and could not be happier with the Mechanic and the guys in the office! They are always happy to see me and get my vehicle serviced quickly. Would recommend them to anyone!!! Keep up the great work guys!!!
Nicole Kennedy
a year ago
Got an inspection quickly & All the men here were so nice. I could tell this place has good people there. They helped me out instead of trying to rip me off like most places.
Kimberly Gardner
2 years ago
Bill did a great job. Good customer service goes a long way. I'll tell all my friends how Pep Boys wanted $2100 for a job Chris's Auto did for $725. Thank you!
Pietro Parker
a year ago
I've been using Chris's about 8 or 9 years never had an issue.... workmanship has always been spot on and a good mechanics....Services: General repairs & maintenance, Brakes, Oil changeServices: General repairs & maintenance, Brakes, Oil change
Teena Weena
a year ago
Yeah! Nicest people in a mechanic shop I've ever come across. Great work on my car!
Marcia Pallette
a year ago
Chris's is one of the last honest repair shops left in VA. They never do any work you don't authorize. They do not try to up sale you on a bunch of other stuff. But they do tell you what you need to keep you safe and running.Still great service and staff! Can't beat it!
Marc & Casie
7 months ago
Chris always takes care of the customer. Great shop. Great work.
k henry
a year ago
The seal cap of the oil bottle was left sitting where the oil is poured. My car had an alignment done and the steering wheel is now way off center and I was told it s near impossible to get it back straight after an alignment . Are you kidding me? That is the most bootlegged answer I have ever heard from a mechanic. This place gave me an answer that is just as crooked as my steering wheel.Services: General repairs & maintenance, Oil change
Osie Pallette
3 years ago
I have lived in Portsmouth for 16 years and I don't trust most any auto repair shops but Cris's auto is the best,prices are great,they are really professional's & honest.
Patricia Jordan
a year ago
I started going there in 2014 he was very nice I had several things recently go wrong with my truck got other opinions didn't sound right so I took it to Chris and I'll never go back to anybody but Chris because he's going to tell you the right way to fix it
Dustin Poe
9 months ago
I've been using them for years. Great service and great employees and ownership.
L. D.
5 years ago
Thank you for your Great service. From the lady who cried when she dropped off her car. But smiled when I picked her up. You and your group of men were very nice too me. Thank you from this day . YOU will be my 1st Go too for my car service. Thank you to Auto Zone on High street.. Portsmouth for sending me there
Hooded Ninja
5 years ago
I first heard about about Chris's Auto Service's from a coworker three years ago when I just moved to the area.. I was hesitant at first cause you never know when going to a new mechanic ..after I went the first time I won't go anywhere else as long as I still live around here.. They do great work and they don't try to get you to get something fixed that doesn't need to be like some mechanics.. The wait time can be a little long but it is well worth it..I rather wait a little to get my car back cause I know they will fix it right the first time at a fair price..
Brenda Goodson
5 years ago
Bill is very helpful and informative. Their labor charges are very fair. You can buy your parts yourself and bring them in or have them order for you, depending on your preference. Highly recommend these guys!