Wheel Service Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Stephen d'Orgeix
4 months ago
I can't recommend them enough! My son had a quote from a garage in Williamsburg who failed his car State Inspection. The total list of repairs they gave him was $1200. I took the car to Wheel Service and they went over and inspected the items on the list. It turned out that the majority of the items and charges were fictitious! The WB garage just preyed on students and probably anyone who couldn't check out all the supposed mechanical issues themselves (most of us). It was also a chance for Wheel Service to, instead of honestly inspecting and checking out each item, to just rubber stamp the WB garage's estimate and , gouge us, and make a great profit. Instead they did the real repairs which ended up costing less than $200! Months later, the car is running great with no issues. Again, besides the great honest service, it is really refreshing in this day and age for a business (or anyone) to have the integrity to put honesty before profit.

  Vivian Gomez
4 months ago
Outstanding work on my Ford and Cadillac over the past 5 years. Diagnostic is very accurate. My first stop when I have car problems.

  Steven Gupton
4 months ago
Trustworthy folks for your front end alignments, wheels and tires and such! Straight up people, honest prices, they only suggest what you truly need!

  Amir Wilkerson
8 months ago
0/10 would NOT recommend. The receptionist is super duper rude and disrespectful. She also threw a touch of sarcasm into the very brief conversation that was held. I requested a quote on the wheel alignment of my vehicle. That's it. That's all! I did not go solely because of her. IF YOU DONT LIKE YOUR JOB! FIND ANOTHER ONE!!

  Tim Parks
6 months ago
Awesome place to get your vehicle alignment got me in and out will be bringing my other cars soon..!

  jenniffer Sloan
8 months ago
Y'all better off paying more somewhere else my car goes straight to the right took my car for a front end alignment we had a storm which was kind of bad in some areas I do believe that their store had lost power because I heard the lady say that when I went in to get my car they close at 5 p.m. they called me about 3 p.m. when I tried calling them back at 3:30 to 5 p.m. no answer I was just trying to see if I paid over the phone could they leave my keys in car because traffic was terrible

  Ray Hedrick
8 months ago
Known them for years. Very straightforward some people like that some dont...I would rather have the information straightforward...especially about any repairs that are needed for my vehicles.

  Paul Woosley
11 months ago
Always helpful, timely, friendly, and honest. Will always have car work done there. Thank you'll for your services to the community.

  Lafitte Garrison
2 years ago
So went here on 3/1 to get a alignment. I paid $70 an my alignment was still messed up. I will never come here again. An I feel very bad for referring my sister an they didn't do a good job on her car as well. Worst alignment shop in Petersburg just taking ppl money

  Yiskahyah Yisrael
4 years ago
This wheel service is the best. They are honest and don't try to cheat you, prices are affordable. I had my car done 12 years ago, and still driving fine, and taking my daughters vehicle there now. I had a front alignment, and struts, my daughter had pedal fixed. They always got my business.

  R Tatum
2 years ago
We took my soul up to get an alignment because it s been pulling to the left for a while. Picked it up at the end of the day and drove it on the interstate and around town the following day to check it. It still pulls to the left just as much as before the 70$ we paid them. Took it back the following day to get it fixed again and the owner was very nice but said the guy who did it wasn t there and could we bring it back again. Unfortunately we couldn t do that due to scheduling and infants and vacation. Go elsewhere to get aligned.

  Ray Librandi
3 years ago
This business was highly recommended by someone I trusted. I took my dodge cargo van there to have a front wheel alignment. The service said that a tie rod end was improperly installed and that a new one needed to be installed. I agreed to the service. When I picked up my vehicle to bring home, my steering pulled wildly to the right and I had to keep constant pressure on my steering wheel to track straight. I mentioned this to the owner and he told me the reason for the bad tracking was mismatched tires. I believed him. After further inspection by myself I noticed that the tie rod end clamp had never been tightened and had it failed, my wheels would have jiggled loose and possibly caused a serious accident. I finally took my van to GOODYEAR service for an alignment and lo and behold was told that my center carrier drag link was BAD and that a reasonable alignment was not possible. I ok'd the service and when I went to pick up my vehicle the service showed me the specs for my alignment. It seems that the alignment from wheel service was way out and that wheel service could not have aligned my van. ALSO, with the same tires my vehicle tracked perfectly straight with no more pull. I fell that wheel service did not do an alignment at all and I was ripped off. Stay away from this place!!!Service: Steering & suspension repair

  Alonzo Brown
a year ago
These guys have been around for decades. Still friendly, expedient service at reasonable cost. And trustworthy.

  Kirby Lee
10 months ago
Got front end alignment on my RV. I was surprised they knew so much about my HBCU Virginia State University Service: TiresService: Tires

  Katie Lynch
2 years ago
They were very honest and did a great job in fixing and inspecting my vehicle.and the price to fix it was affordable.

  R West
a year ago
I had one strip lug nut on my truck that I needed them to take off in a simple 30 to $50 job cost me $115 and they didn't even do the rest of the work that I needed them to do and had to remind them when I pick my truck up they are thieves and liars beware who you take your stuff toService: TiresService: Tires

  Big R
a year ago
They are always very professional and courteous. That's why I have been dealing with them for over 35 years.

  Kevin Patino
3 years ago
It's usually a great shop. I get all my cars inspected here. Only thing is that they're perpetually busy so service must be scheduled in advance.

  tony jackson
3 years ago
Well things was setup for them to work on my wheel the next day, but then next day it was postponed because the guy didn't show up. Time was of essence so they offer to do it at later time, but I got my money back and went elsewhere.

  Jeff White jr
2 years ago
Always good customer service. Prices are reasonable and the mechanics always showed me if there are other problems that I didn't know about.

  Buck Jones
a year ago
I remember when they took pride in their work seems like now they do enough to send you away unsatisfied and don't care about customer reviews

  Ginia Boy
4 years ago
Brought my vehicle in to get a wheel alignment at 730am and was promised it would be done before lunch time. Came to pick it up at 4:50 right before closing and he said we are about to get to it now but they close at 5pm lol. So i asked for my keys back, Wasted my whole day terrible experience

  Sonja Dobson
3 years ago
I love this place because they always tell you the truth about your vehicle. They won't "steer" you wrong.

  Jermarus Cabbins
7 years ago
They always do good work and they keep you informed. They also try to save you money by offering you options I like this place

  Mr Mackie
7 years ago
Will not return here. Left them with my car to get a wheel bearing replaced. When I picked up my car my transmission was shot. The repairman told me it is was like that when I dropped it off. Garbage.

  Jerry Rogers
2 years ago
The guys are great!! No lies, in and out service with great pricing!

  Eric Fultz
4 years ago
She's ideal locations In the Petersburg creator road area Centrally located Nice clean environment Quick in and out

  Tim Adams
3 years ago
They were fast to fix my problem and they are good for your money spent.

  Debbye Walker
6 years ago
Great service, reasonable, very nice folks there

  Lynette Nicholas
7 years ago
Good price good people and they do a good job.