Virginia Import Performance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  NoOne
4 months ago
I have taken my vehicles to Chuck over at Virginia import performance for many years and is hands down the only mechanics I trust to touch our fleet vehicle or any of our personal vehicles. He does great quality and honest repairs at a price much cheaper than most of the surrounding shops if not all. Doesn't sugarcoat anything and gets it done and for the most part every quote is pretty much dead on with what the repair will end up being. I recommend Mr Chuck and crew to all of my friends that are in need of any type of vehicle repair. By the way all of my vehicles for the most part are domestic minus One import and he can service any of them.

  linda doweary
6 months ago
I don t recommend anyone to this repair shop . I guess it depends on who you are on how they treat you. I was recommended by someone to repair my jaguar. I thought maybe it was my imagination when I got work done there before and my brakes felt the same way he said that s how new brakes are supposed to sound. Ok. In July of this past year I started having issues with my car running hot. Took it back to him said he would do diagnostic got my car back same problem. I called back to ask exactly what did you do to my car. Long story short he said he flushed the radiator and added coolant. I end up taking it to another mechanic and he said he never put it on the machine to see what was wrong because it would ve came up with what the problem was. Call back and Brandon answered the phone and I guess he seen my phone number on the caller id and answered with a bad tone asking me what do I want. I wanted to speak to Chuck to voice my concerns and Brandon was very rude. I would not recommend anyone to come to this shop. I see all these great reviews but I definitely was not treated the same way. I will be reporting this company to the bbb.

  Brigitte Morgan
2 years ago
Chuck was very professional and honest. He committed to fixing my automobile & met his deadline. He stayed within the amount he quoted for the repair. I haven t had any problems with my vehicle since he worked on it. Definitely will continue to take my vehicles to him for repairs and maintenance.Services: General repairs & maintenance, Auto engine diagnostic, A/C installation & repairServices: General repairs & maintenance, Auto engine diagnostic, A/C installation & repair

  Danny King
6 years ago
Im kind of a picky guy when it comes to money and trust. I try to get my own experience first hand rather than just taking ones word. Called these guys to work on my truck but needed to drop it off before they opened. They made arrangements to be there early and gave me an out the door price and time it would be complete. Cut me a deal to keep me within the budget i had set aside for the project. Called me when the truck was finished which was 30 minutes of original puck up time. Price was to the penny of what was discussed and job was done very neat an professional. I didn't have dirty fingerprints and smudge marks all over my vehicle like has happened other places. This says a lot since my vehicles always go to the dealer for work / servicing. Unfortunately the dealer doesn't do custom exaust. Being a business owner of 21 years, i understand references mean a lot as well as the fact that pleasing everyone is impossible. With that being said, i will recommend these guys to all my customers, family, friends. Thank you and i have already had many compliments on what you did on my truck.

  Merlin PHUMC
7 years ago
V.I.P. one word WOW! They go above and beyond. I own several cars from rotary, to piston drive. Chuck and his crew have worked on all of them. From mechanical questions just being help, to exhaust, suspension, transmission work, and tuning. They go above and beyond. I had my exhaust done at a very reputable shop and got rapped almost $300!! The worst part was it was still not right. .25" smaller diameter than I asked for. Chuck, and his crew took all the old pipping off, Added Vband clamps, and replaced it with some of the cleanest welds I've seen. They also allowed me to paint it while it was on the rack all for less than half the price of the other shop. I come to V.I.P for anything I can not do myself very knowledgeable staff, and very friendly. I am confident enough to tell all my friends give them a shot. 5***** no doubt on that. All these negative comments are probably from people with trash vehicles who don't know how to work on them.

  Jerry Rogers
a year ago
He s currently working on my Toyota now, Brandon is a great mechanic and gets the job done fast while being quick!!! If your in our area stop by, you won t be disappointed!!Service: Steering & suspension repairService: Steering & suspension repair

  Renay Neely
6 years ago
On my way to my boyfriend s viewing in Lawrenceville, my car started to slow down and run hot on the highway. I got of the nearest exit and pulled into the shop. I didn t know what to do or how I was going to make it on time to the ceremony. I was crashed and A crying mess!! I explained my situation to the owner and he I shirred me that he could fix the truck in 30 minutes. He actually ended up fixing it a little faster than that I couldn t thank him enough. I made it in time with plenty of room to spare!!! Wonderful service!!

  Aaron Robertson
2 years ago
Chuck was very professional and the shop did great work. Only place to take an old Volvo. Honesty and good customer service is rare, get both here.Service: Engine repairService: Engine repair

  kent rowe
7 years ago
Chuck you did me soo wrong. But after 3 weeks of having my car and all deadlines not met. And you admit you forgot about my car and you usually write on your work board across from your desk, you complain that I was calling you too much after about three weeks. You always said you got busy with another build. So you don't have to ask me to have coffee or any thing else. You did not charge me nothing for nothing. I hope you stay in business. But I'm old school and brought you a diamond 1987 crx old school Honda and that is what I presented to you. I didn't want a ricer. It is all stock and I wanted it just be a daily driver. If you run your business the way you treated me, in a year or two that location will be vacant. Soo write you jabs back at me for your own faults. Customers get in writing what work and what time frame it is to be finished. Chuck might do you right to others you but didn't for me. If anyone wants more details just ask. Chuck you and I know you did me wrong.

  Dennot Mirjah
6 years ago
I always bring my cars to be serviced and it is first rate and fast. The prices are set for the working man and woman in mind. The customer can bring in their part or they can have it ordered, very flexible. See these guys first.

  Kaesha Johnson
5 years ago
My husband and I have gone to Chuck since we were dating over 15 years ago and they are good people. Great prices and will try to help you in every way possible.

  Bryce Henderson
8 years ago
One of the few shops in town that does not have a source to get information on cars as he thinks he can fix anything by himself. That would concern me if I had a car problem. His ego could cost you money.

  Benjamin Thorpe
6 years ago
Took my car to chuck to get a clutch in my Honda did a awesome job and price was good took my nissian to get a clutch installed and same thing very reliable guy thanks Chuck

  Benjamin Thorpe
7 years ago
Took my 91 Honda in for clutch service was good I decided to drop my Monte Carlo off to get done

  Jon Sayles
8 years ago
Chuck is the worst charged me 3500 for a rebuilt motor that's only lasted a year . Don't not use the place

  JDMEFn jdmefn
5 years ago
Chuck and Brandon are as honest as it gets. VIP is the real deal

  Jennifer H
9 months ago
Always keeping my vehicles in shape.

  Bill Slaughter
a year ago
Best auto shop and staff in Tri-Cities!

  Queen Bosslady
3 years ago
They always have good service and get me right

  Monzell Murphy
8 years ago
Great prices and do awesome work

  Amanda Brennan
7 years ago
Excellent service, speedy results!

  james regal
3 years ago
So far so good....

  Kayla Furrow
3 years ago
VIP is the best!

  Phillip Hill
2 years ago
Outstanding guys

  Thomas England
2 years ago
Great place