Maaco Auto Body Shop & Painting

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Christy Stables
7 months ago
Jeremiah and others were so friendly. Painted whole vehicle. A few minor issues. The biggest issue was the estimate of time. I was told 3 days and noone was ahead of me when I dropped it off on Monday. I didn't get a call until Friday morning. And they didn't get to my headlight restoration. I have to take it back. But it looks so much better. Happy overall.

  Bob King
2 months ago
Great job Looks really good If anything they need to watch the over spray Had to do a little clean up work

  Brett Getter
11 months ago
***See below for update***Went in with the $599 special and was told that they do not honor specials. Maybe it was just me but they proceeded to quote me over $1,300.00 instead .Bait and Switch! Beware of this place. I will find someone with a little honor.A couple weeks later (after a change of Management) I received a call from Donald who is the new manager. He lured me back with some incentives and delivered a very nice paint job. I left there happy. Thanks Donald for being a good man. Best wishes...

  Jody Spain
3 months ago
They are very customer friendly. They answer all of your questions with knowledgeable answers. I haven't had my 2007 Camry done yet but I'm sure the job will be done accurately and professionally.

  Alex Belangia
4 months ago
I brought my vehicle in with minimal damage from my accident and was told it should only take a week, MAYBE two to fix. I understand an estimate is an estimate but this shop found every avenue to extend the length of the repairs. The shop claimed to provide updates by calling my personal phone number and if any issues came up, they would contact me. Not once was I contacted with an update about my vehicle from the shop. Every time I called the shop they claimed to not be able to reach my insurance company - but the thing is, I would ONLY call the shop after JUST getting off the phone with my insurance and they said they talked to them that day. Guess what? When I called the shop they never spoke to anyone from the insurance company that day. I do not recommend bringing your vehicle here.

  Abby
3 months ago
I ve had to bring my vehicle back once before and I have to drop it off again, all because they forgot to do stuff And the latch on my tailgate is broken, when it wasn t before I dropped it off. There s also painting on my tailgate that isn t supposed to be there. I don t know if it was just a bad few days for the workers. Other than that it was good. They have nice customer service and the passenger side of my truck looked good as new, minus the few issues.It s now December 18, I m still having to go and forth dealing with nonsense that I shouldn t be dealing with. I ve wasted my time and others trying to get my window fixed for the past couple months.Service: Painting

  Gladys H Scott
3 months ago
Very friendly, I was not happy with the paint job of front/back passenger door.I was informed after the job that I should have had bodywork. The inside of doors and door jams were not painted. Now there are two different colors. There were pits or paint bobbles. Right rear sensor was pushed out. I truly regret coming to your company.Gladys HScott

  Elijha Mitchell
2 months ago
For extensive repairs please take your car elsewhere. They've had my car over six months for bumper replacement. They told lies to me they spoke with people about having parts and did not. Gave me the run arounds..

  Alice Boone
2 years ago
Macco is top-notch!!They painted my 2005 f-350 SUPER DUTY and it Looks Great!To be honest I were nervous how it would look! They didn't disappoint me I LOVE IT!!! JUSTIN AND CREW ARE THE BEST KEEP UP THE GOOD WORK!!!

  ms.deeham53
3 months ago
I don't care for a lot of texting but I love Maaco. Staff was amazing and I love the color of my car. It actually looks amazing.

  Steven Snyder
7 months ago
After agreeing to the quote for a paint job, after having the car for an entire week, I call to see if it had been painted and they informed me there is a paint shortage and if I want the car painted it would be an additional $700 over the quoted $1400. I got him to drop the $700 to $200 only to find out they used the paint I had agreed to as it was reflected on the final invoice. Additionally, I contacted another Maaco and they informed me there was no paint shortage on the color I needed. I consider this extortion, since they had my car, prepped it and then called demanding more money. RUN from Maaco Petersburg and find an honest shop for your paint job. I ll NEVER use Maaco again. I have filed a complaint with Maaco Corp, but have yet hear from them.Service: Painting

  George Jacob
5 days ago
Craftsmanship and service was top notch on a difficult repair. A big thanks to Jeremiah.

  Errick Big E Hayes
7 months ago
This is a new and improved Maaco from 3 years ago. They did a flawless job on my Lincoln Town. The guy I bought it from wanted it back. I highly recommend this one in Petersburg. And it was a fast turnaround also.

  Alisha Salisbury
10 months ago
Minor car incident where someone backed up into the front of my van. Went to Maaco to get an estimate and their customer service on the phone and especially in person was amazing. They took care of me right away and were able to easily replace my headlight bulb that went out and took care of the scratches on my vehicle. Treated my one year old so good too. Highly recommend going to them cause their customer service is outstanding. Thank you.

  Sonja Ansell
10 months ago
So...I carried my dad and his prehistoric Chevy truck in to Maaco to see if it could be helped. Jeremiah looked over the truck...being polite, I might add, because this truck IS OLD, and they said they could make it look 100% better. In 2 weeks they transformed the hoopty into a nice looking truck! They were magic! It was the prettiest red and neatly done. Sooo....I left my not so prehistoric Ford, with its gouged paint and rust spots and all. Donald looked at it and didn't even laugh. I was impressed. So, Jeremiah helped me pic a fabulous color and within a week my brand new Escape came home with me. I'm not sure how other Maaco shops do business, but this shop is top notch. From customer service to the final hose off, they were professional and courteous. They know what they're doing. YES! I recommend them. YES! They ARE affordable. And YES! It's worth it. I'm still smiling Donald! Thank you for the fabulous job on both vehicles! We'll let you know when we're bringing the old tractor!!

  Janae' Lewis
2 months ago
Jeremiah was really kind and patient and although my car was totaled he helped me in every way

  Kimberly Peebles
a year ago
I took my car in too get an estimate the guy was friendly and courteous. He had great manner his customer service skill was definitely on point. So that made me feel good. He give me my estimate, and in a couple of days I had to bring my car in. They had my car for a week and two days which wasn t long at all too me. They called me to let me know that my car was ready. When I got there and looked at my car I was so happy and pleased with the work they had done on my car. I couldn t tell where the dent was nor could I tell where the paint started or end. I would recommend you guys too anyone. May God continue to allow you too make people happy. A well pleased customer. Thank you again. God bless you guysServices: Painting, Body & Trim

  Darkeesha Sims
2 years ago
Very pleasant experience from the time I walked in and saw Justin's smiling face. He was very very busy but took a moment to acknowledge everyone who came in the door! I watched how he interacted with customers and all seemed very happy, even being told about the short wait. Bottom line is that I was "sold" on his customer service alone which is a BIG deal for me. I had my husband's car repainted for his birthday. I also had the headlights restored. Of course he noticed the paint job right away; but was ecstatic when he saw the headlights. I am VERY pleased with the work, customer service, and overall experience. Justin and team have definitely won themselves a loyal customer!!!Service: Painting

  Cheryl Parker
11 months ago
Quick and easy experience. I arrived early in the week. I was given a fair quote to replace and paint side mirror. I dropped my vehicle off Friday morning and I got it back Friday evening. Good as new!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Jim Willis
5 years ago
Mat did a great job of painting my Ford Ranger truck in a timely manner. It looks almost new!

  Brandon Starks
a year ago
I give it 5 stars because of the respect and professionalism of the staff up front. They greeted me with sir and got my insurance claim handled with ease. Looking forward to the work when I get my truck out the shop.

  Lorretta Pulliam
3 years ago
My husband took his 1996 Ford Mustang to the Petersburg location to have it painted and they did a fabulous job on it we just got it back. And John did a good job quoting the price for us hes very nice and we are very pleased with there service. If u need your vehicle painted I would go to them thank u all so much.Update:Its been 8 months since y'all painted our Mustang paint has popped off on bottom of driver door husband bought it back to u and u say it was rocks no it wasn't. No paint should,be popping off after a paint job anyway so Chester Maaco fixed it for us yesterday we will never go to Maaco again to get a vehicle painted !!!

  Delvone Scott
4 years ago
I had an insurance claim for my vehicle which basically called for me to have my whole car repainted. I found a decent paint shop but they wanted way too much so I had to find another shop. I came across Maaco Collision Repair & Auto Painting via Yelp I was a little skeptical because the reviews weren't too good I must admit but their price was cheaper. So against my good judgment I gave Maaco a shot and I must say I am impressed with the out come of my vehicle. Their customer service was good they kept me in the loop every step of the process and it took about 8 business days which wasn't too bad looking at the way the car turned out. I recommend this paint shop if you are looking for budget friendly good body or paint work to your vehicle.

  Michael Oakes
7 months ago
Overall I was pretty satisfied with their service.a few minor issues,but happy with the end results.i would definitely use their services again.

  Tino Singh
2 years ago
One person told me about a military discount and said it would be added upon return. When I returned to pick my vehicle up I was told that should have been done prior and any changes now would make them look bad. They refused to apply it and caught a slight attitude as well. Still a few spots that were not properly repaired on my vehicle. I had to be the one to call and check on my vehicle. Would not recommend to anyone.

  Nicole Pegram
a week ago
I am very very Satisfied with my painting of my car

  Frank Carrington
3 years ago
Maaco in Petersburg is the best. Went in to get an appraisal on the cost to paint my 99 Dodge Van. They took it in immediately, did a super job on it three days. Even painted my exhaust pipes that I forgot to tell them. Had two other cars in the past done by these guys. Nothing but good compliments from people who saw my ride. Gave out recommendations to a lot of people to take their cars to Maaco if paint job is needed. The only place I will ever go. Great customer service. Nothing but the best!

  Roberto Sanchez
5 months ago
a bad experience. poor quality of work and non-compliance with the agreed time -poor quality of work I do not recommend it

  Richard Landrum
2 years ago
I've used MAACO Petersburg several time over the years and was very pleased with their pricing and service. That all change about a month ago, when the management changed and their pricing (at least for me) went sky high. Won't be doing that again.Things have really changed for the Better. I recently gave them a second chance and everything went well.They repainted the hood on my '95 Tahoe and it looks brand new again. Not bad for a truck that old with 228,000 miles on it. Keep up the good work and the good prices.Service: Painting

  Kevin Edwards
a year ago
I have a 2006 Cadillac DTS pear white I had my bumper and finder and door painted they matched the paint up perfectly they do good work will be going back if I need themService: PaintingService: Painting