Diesel Concepts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Veteran Roof Treatment
5 months ago
Like most people, we had been screwed so any times by mechanics. So to say we were skeptical would be an understatement.This is probably the first time we have ever been impressed with a mechanic shop.Our truck runs amazing now and we couldn t be happier. Thanks for the great repair and customer service.

  Joseph Gerace
3 months ago
To have a breakdown while traveling is the worst! I couldn't be more satisfied with Diesel Concepts. Even though it was last minute with the holidays coming up, they diagnosed my issue and even stayed late to get it repaired for me! Amazing service, I cannot thank them enough for being so efficient and courteous. I'll be sure to use them again if the need arises!

  David Wrona
a year ago
Broke down with my 6.0 Excursion while towing my camper home from Florida to Massachusetts. Local AAA operator provided contact info for closest Ford Dealer along with Diesel Concepts. Ford dealer said they had 1 diesel tech and 3 trucks on the schedule and that I should look elsewhere. Called Diesel Concepts around 8:30 in the morning and Tony (owner) took my call. He said for normal work his schedule was 2 to 3 weeks out but if I could get my truck to him he would try his best to get me back on the road. I told him I had a camper in tow and he said no problem he'd have a place to set it out of the way. AAA got my truck and trailer to Diesel Concepts by around 10 am. As soon as it was off the flatbed two diesel techs along with Tony himself began to diagnose the problem. Within minutes they determined the problem and were on the phone verifying they could get the parts to repair. They cleared out one of the service bays and had my truck in and repairs started within a half hour of my arrival. Repairs were complete by around 2:30 that afternoon. I was expecting to be delayed for some number of days and Tony and his team had me back on the road in hours. Throughout the entire process they were easy to talk to and thoroughly answered all my questions. While I would gladly have paid a premium for this level of service the bill seemed quite reasonable. In appreciation for his team's efforts I tried to give Tony a tip. He flatly refused and said he was glad to have been able to help. The only downside to my experience is that I've finally found a diesel shop that I want to use but cannot as it is located half way between my Massachusetts and Florida homes.

  Stix Towing
5 months ago
Honest and knowledgeable. They worked some magic to get us back on the road quickly, we couldn t be happier.

  Patrick Antkowiak
a year ago
Tony and his team is top notch!! They have treated us so well over the years. Can t beat the customer service and the highest level of expertise!!!

  Tori Montgomery
3 years ago
Diesel Concepts is the only place I go to for my truck for the last 2 years+.Very friendly/ great people, and HONEST!!! They have never tried to sell me things i didnt need/ ask for done and they are trustworthy, they communicate about what needs to be done and the costs are very reasonable compared to a lot of other diesel mechanics. 10/10 would recommend and will continue my buisness with them!

  chupa carbara
2 years ago
Very professional! I felt like family when I was there my first time today! Only thing missing was the home-cooked meal that's how comfortable I felt and I am not local to the area at all. Their whole team were very courteous, professional, and knowledgeable! Being retired military I am very picky when it comes to my car this will be the only shop to touch it thank you diesel!!

  Calvin Brown
3 years ago
Great experience. I heard about them through work colleagues. I called and obtained information and went the following day for a state inspection on a new vehicle. There was no wait and I was in and out in minimal time! The staff was friendly and courteous, making the stop more enjoyable. I can't speak on other services, but if anything like my experience, then I highly recommend stopping by!

  Kristen Montgomery
a year ago
This is the place to go if you have a diesel truck ,they work know everything diesel and do the best they can with pricing as well as a great staff team who knows how to treat people well ! I will always recommend this place.

  Kevin Moran
5 years ago
This is a great shop run by good people! Meaning, these folks believe in hard work and an honest living. Yes, they have to pay their bills and make profit in order to continue to provide services, however they do not gouge their prices. Thank you for being an honest business that performs great work, and does not take advantage of people.

  Cary Wilson
6 years ago
I had gotten tired of taking my truck to a dealership every 2 weeks for something different and taking my money. Tony did a wonderful job finally fixing the troubles. They know their stuff. Only down fall for me is I'm 1 -1/2 hrs away from them. But will go back!

  Frank Cruz
3 years ago
Chris in the front office is a great lady. They were all very helpful! They found the needle in the hey stack electrical issues in my f350. Truck is running strong. The mechanics seem to love Rocko as well. Highly recommend this shop for your diesel mids. Thanks guys!

  Russell Holder
3 years ago
Want your truck fixed right? Better than new? Tony and Daniel will get the job done right for you. Could not ask for a better front office experience. A family run company with the customer always first.

  staff curtis
5 years ago
Tony Sr and Jr did everything they could to fix my box truck, but I was ripped off by the seller and it needed a new engine. If I could afford it, I would have them do the work because of their prompt service and commitment to help. HIGHLY RECOMMEND!!

  Christopher Lee
2 years ago
Diesel Concepts is a great place to take diesels and not have to worry about it being done right. They have all the right equipment and get things done in a timely manner. Once I drop my durramax off, I dont have to worry anymore. I will be using diesel Concepts and would recommend.

  George Stjohn
6 years ago
Without a doubt the best service I ve ever dealt with as far as getting a vehicle fixed. They knew what they were doing, fixed truck fast, and customer service was top notch. Thank you folks again!

  Spencer Tuftee
4 years ago
Crystler on laburnum put two injector pumps in my truck, didn t clean the fuel system prior to install after gas was dumped in my tank. DC took my truck in told me exactly what was wrong, what needed to be done, and got it done. Half the cost of the dealership at that! My truck hasn t run this good in years! Thanks y all! You have my business and my recommendation!!!

  Nate Wilson
4 years ago
I might be an exception, but they seemed very lazy. I brought my 6.0 powerstroke to them on two separate occasions with a lag on acceleration and power loss and I felt like I had to do the diagnosis for them, even though I had neither the time nor the equipment to do so. I told them what I thought it might be when I dropped it off, and it seemed like all they did was go in and check what I said rather than doing a full diagnosis. 1000 dollars later, I had a new egr valve and a cleaner turbo but still had the blown head gasket and failed oil cooler that they failed to diagnose... This should have been an easy find using the IDS technology that they had so I really do not know how they missed it. I know they know their stuff so it has to come down to laziness. But when a customer brings a truck in to have it looked at for a problem, they expect it to get fixed and I was really let down by diesel concepts.

  Michael Saunders
3 years ago
This are some good Christian people they will not cheat you or rip you off. Been with them for a year no regrets you will not regret it either. So please try them.Michael Saunders with pepper and company.

  Keith Callis
3 years ago
I brought my 6.0 F-250 with multiple system failure, through knowledge and experience they were able to troubleshoot a very complicated system and bring my truck back to life, it runs and drives better than ever,I stopped by after the problems we're diagnosed, Tony took me to the service area and demonstrated and discussed the new parts for installation, excellent customer service, thanks Deisel Concepts!

  Michael McTernan
6 years ago
Absolutely the best in the business when it comes to Ford truck engines! Amazing customer service and quality of work, I highly recommend using them, you're not going to be disappointed

  kirk thore
2 years ago
Tony Jr an Tony senior to guys that know what customer respect are with well trained mechanics an office staff great to work with I'll definitely will be back

  Renea Saunders
3 years ago
If you want the best diesel service please go to diesel concept these are some good Christian people who will not cheat you or try to get over on you. So give them a try you won t regret it.

  Lori Brown
a year ago
These guys are fantastic! Great experience, reasonable prices. Great work.

  Daniel Amos Jr.
6 years ago
Fixed my duramax and did a damn good job they answered all my questions I had were very polite and friendly highly recommend them!

  Zachary Harshbarger
3 years ago
we had a truck break down on us we called them and got it all fixed up and at a very fair rate and very fast at that rhank you guys for your amazing service

  robert holder
6 years ago
Always great fleet service. Timely and dependable. Bring your diesel here if you want it done right.

  Mark
5 years ago
Great people!!!! The work they did to my truck was awesome!!!!! Customer for life!!!!! Thank you Tony!

  ANDREW MALDONADO
7 years ago
I'm up here in fort lee, va for schooling and my truck broke down and so far talking to him on the phone they are very respectful and hopefully I can get my truck fixed

  veem thao
5 years ago
A++ service. Very friendly and easy to work with. Highly recommended!