Palmyra Automotive INC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John Atkins
a week ago
You be the judge! I brought my car to be inspected. The day before the right headlight went out ! I told them to replace the bulb first then inspect the car ! The fail the car for inspection and then try to charge my $300 to change the bulb! No kidding! They said they had the remove the bumper! Crazy right! I was able to reach from the top and change it in less than 5 minutes! Nice receptionist! I would never charge someone that ever even if the book said so! Extremely disrespectful! I give them two stars because of the receptionist! Sad!

  Jay
11 months ago
I use Palmyra Automotive for all of my mechanical needs. Their prices are reasonable. Scheduling an appointment is easy and I ve always been satisfied with their service. The staff is friendly, competent and thorough. The drop-off box makes it very convenient for me to leave the vehicle there in the evenings or on weekend days. Good communications as to the progression of service to the car and notifying me before repairing any unforeseen issues.

  Jean Gillet
a month ago
They re just The Best! When I had a warning light come on, they worked me in first thing next morning. then when it was going to be about 5 hrs to acquire the part and install it, they had a very pleasant employee drive me home in their own car and pick me back up when work was completed! Who does this?? They are consistently friendly, courteous, helpful, and explain things clearly. Waiting room is immaculate. I wouldn t go anywhere else!

  Mary Martin
a week ago
Best service in the area! We ve been having our cars serviced at Palmyra Automotive for over 20 years and they have always provided honest and reasonably priced service.

  Sheila McCormick
2 months ago
Always prompt, professional, above and beyond service. Stephanie is a treasure and IAN the owner is perfect, too...... Would not trust anyone else with MY car !! Thanks for the great service - every time..

  Mary Tong
5 months ago
My car is in good hands. It is running smoothly because I take it in for regular service. They also have the ability to diagnose any problem quickly and fix it. I am glad to have Palmyra Automotive at our service. Its not just the mechanics of Palmyra Automotive that are good, but also Stephanie their delightful receptionist.Service: General repairs & maintenanceService: General repairs & maintenance

  Barry Nicholson
5 months ago
Have done several oil changes with Palmyra Automotive. Fine customer service, efficient work and fair pricing. Have always had good experiences with these folks.

  Shelley Tattersall
5 months ago
The people at Palmyra Automotive are always professional, curteous, and friendly. Everyone pays attention to the little things and that shows that they care about their customers.

  J S M
4 months ago
Incredibly helpful and friendly staff. Always feel valued when I take my vehicles in and know I can trust them to take care of me.

  Sheri C
3 months ago
We brought our cars in for inspection. Palmyra automotive is great! Communication is fantastic.

  Maggie Walton
4 months ago
We were quite pleased with our experience at Palmyra Automotive. First time with new ownership, friendly, work completed as promised, completely satisfied .

  Barry Johnson
4 months ago
Excellent customer service. Stephanie is very helpful in keeping my cars running and saving me money.

  Cody Lester
11 months ago
Pricing has been fair and they do great work. I will continue to give them my business on all our vehicles. They are friendly as well. Highly recommend!!!

  Chris Wells
4 days ago
Friendly staff. Great work and prices.

  Rainbow Willard
a year ago
I should have written this review two years ago, because this place is fantastic. It is incredibly hard to find a mechanic you can trust, but Palmyra Automotive is honest and does great work. A couple years ago my Dodge Journey was on its last leg with a warning light party on the dashboard and I asked them to figure out/fix the issue. In less than 24 hours they called me to tell me the repairs would be so high (in excess of 2k), that it was best to just buy another car if I could afford it. It spoke volumes that instead of taking me for a financial ride they were honest about the severity of the issues and the cost of repairs. Cannot recommend this place enough. They are ALWAYS busy, so try to call ahead for routine maintenance things and be patient. They are worth the wait!As a side note, the woman answering the phone is one of the best people I've ever had the pleasure of dealing with in a service industry.I'd give this place 10 million stars if I could.

  JoJo W
a year ago
The owner was great when I called because my mini Cooper needed a jump. He was there in 10 minutes and he really saved the day. Myself and my husband have used these guys before and we always get great service! Thank you!Service: BatteryService: Battery

  M B
3 weeks ago
Trustworthy, knowledgable professionals=trust in car servicing. Thank you!

  Suzanne Browning
a year ago
Excellent customer service. I phoned about a leak in my sunroof. Ashley said come right over. Ian was waiting for me. He fixed the issue within minutes. I really appreciate him, Ashley and Stephanie helping me at a moments notice!! Thank you so much!Take your vehicle to Palmyra Automotive for great customer and vehicle service. I use them for all of my automobile service.Service: Auto water leak repair

  Tom Barnes
4 days ago
Always on top of things. Love these folks.

  Betty McGehee
2 years ago
The team at Palmyra Automotive is very professional. They make appontments & perform the work in a timely fashion. The owner, Ian has often answered questions I have about my 3 (old) vehicles on the phone between my appointments with his shop. I feel I get personal attention, which means a lot. The labor charges are reasonable & their access to needed used or new parts is promptly fulfilled. I would recommend Palmyra Automotive to family & friends.Services: General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair, Vehicle Inspection, Wiper blade installation, Oil change

  John Mayhew
a month ago
Your shop is very good to work with and I thank you.

  Cheryl Falkenburry
2 months ago
Always so helpful and friendly. Been using them for years.

  Aaryn Kerry
2 years ago
I highly recommend Palmyra Automotive. I have always had a good experience here. The staff is professional and courteous. On my last visit they were able to fit me in on short notice to take care of my vehicle. Stephanie is fun to talk with and she is knowledgeable.

  Kenny D
2 years ago
Stay away from this place!...JOKING! I'm just selfish and wish they weren't always so busy! But they really do try to work you in when you have a real schedule issue.We have used them off and on for years, and I can tell you, the new ownership has not hurt their service at all, maybe improved it.I feel like I can trust them to do the right thing. I brought what I explained was a problem that I had not been able to replicate to them. They could have "found something" to repair but could not find anything wrong and didn't even charge me for looking at it.The work they have done for me is reasonably priced. You can find the expected price range of certain repairs online, and at last check/work they did for me was right in the middle of the price range I had researched.They really seem to care about the customer and their vehicle.Services: General repairs & maintenance, Brakes, Oil change

  Brian Amacher
2 years ago
They are awesome and knowledgeable. And the owners are super nice and honest people. They identified and fixed a problem with my car that all the other mechanics were unable to diagnose, and it was done at a very reasonable rate.

  Novo Novo
8 years ago
Honest folks. Fair prices. Never had any problems. They are able to tackle tough jobs - such as devising a solution when a captive welded nut located inside the chassis failed. They also accommodate when you are in a pinch - such as when I needed a re-inspection done the same day and it was already after 4 PM.For the best experience, make an appointment in advance and leave your car there first thing in the morning if possible. They'll call when it is ready.

  Ann Caulkins
3 months ago
we have been pleased with their expertise and honesty

  Tyler Tinsley
3 years ago
Highly recommend! I always dread taking my car anywhere because you never know what the bill will look like. I was very pleased with Palmyra automotive. They're very honest with their work.

  Julie Curry
2 years ago
The team at P.A. have helped me so much with their common sense approach to car repair. Before I purchased my current vehicle, i brought it to them and asked their advice. I am convinced they know a mechanically sound car, and have enough experience to anticipate future problems. You may have to wait a little for an appointment, they've earned their popularity.

  James Cioban
3 years ago
I a negligent in reviewing. I used Palmyra Automotive for a simple inspection but was really happy with their scheduling, personal service, professional attitude and communication. I will certainly try them for more complex work in the future based on my initial experience.