Stonewall Harley-Davidson

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Barbara Pate
2 months ago
This is our favorite place to ride our bikes to, service our bikes and purchase all sorts of gear. People are always very friendly and we meet other riders there. The ride from our home through the country side is beautiful. Always love looking at the bikes and trikes, I call them pretties.

  Chris Kite
3 months ago
The team at Stonewall is amazing. We stopped in to look at a couple of bikes, unsure between the Heritage and Road King. Brock took us around and helped us ultimately decide on the King. Once ready to buy, they made the process a breeze. These guys treat you right!

  George Beebe
a year ago
Went to the Last Damn Big Bike Show last weekend and had a great time. We have been to this dealership multiple times. Always a great experience. Sad to hear they may be moving. Highly recommend stopping in if you are in the area. If you are not in the area get on your bike and ride to the area. Great roads all around and an outstanding spot to stop.

  Zephyrz Inferno
5 years ago
This place is great. My dad's the Harley guy, so I was only there to get him a shirt, but my experience was really good. The selection of bikes is surprising and the whole upstairs is a showroom that is big, clean, and bright. Downstairs the us a huge parts department and an area for accessories where i saw a good selection of custom shirts. On top of that, the staff that helped me out were polite and friendly.

  Eric Johnson
4 years ago
This is my first visit to Stoewall's HD and I have to say it was a very positive experience.I had an issue with my ABS on my '14 Dyna Wide Glide. I called and spoke to Robert i service and set the appointment.I rolled up on time and walked in the door and Robert greeted me, "hello, you must be Eric?" Nice!Robert asked if I had ever been to their dealership before and I hadn't. So he took the time to walk me around and show the layout. Again, very nice.My front tire was worn so he came to me later on and we discussed putting on a new front tire which I did.I got to speak to the tech wrenching on my bike about the brake issue and he offered solid advice on all my questions.The brake issue was resolved, tire install and for bonus points my bike was washed when I went to ride it home.I felt more than comfortable spending my money here and was treat like a long term customer. I cannot reccomend Stonewall enough. They are a joy to do business with.

  PerformanceBaggers WestCoast
a year ago
Fantastic place we needed a tire on a trip and they got us in and out in no time! Also had some cool custom bikes for sale and a killer motor clothes department down stairs, including a great selection of Dixxon shirts! Thank you all!

  Brian Adkins
5 months ago
Stonewall HD never disappoints! Went in for an inspection and to have an oil cooler fan I installed flashed. In and out in about an hour. Got to catch up with Evan and the gang. Always enjoy going to Stonewall. Can't wait to see the new digs!

  lisa hazelwood
8 months ago
Awesome people, we felt like friends the first time we walked through the door. . We bought 2 bikes from them recently and the process was smooth and quick. Very helpful from beginning to end. We continue to go back just to visit. We always enjoy the conversation and smiles. Looking forward to the new location! So happy for them.

  Larry Hopkins
a year ago
Sales worked very hard to meet my needs. Kim in parts very knowledgeable. This is my third bike from Stonewall. I wouldn t keep going back if they weren t getting the job done. Thanks Stonewall.

  Joseph Holland
4 months ago
The t-shirts we were looking for were no longer available because of political reasons, they had cannons on them. We aren't and never will be politically correct because there is no such thing. It's history, show and tell the truth, then learn from the mistakes. Very disappointed of this nonsense.

  David Harris
6 months ago
Great experience, great customer service, would definitely recommend highly

  Chrissie B.
2 years ago
We came down from Delaware to ride on the blue ridge and we always stop at local Harley Dealerships when we visit any state. We rode out to Stonewall, the only Harley dealer we seen. Very nice place with motorcycles on the main floor. Very Clean. Clothing and parts downstairs. Very nice selection of everything even Dixxon clothing. Everyone was very friendly and they even had free ice cream.

  Otis Ellis
8 months ago
Wow, what a great experience at Stonewall Harley Davidson. I was referred to Brock Foster. That was a great suggestion. He was a down to earth, not pushy, very knowledgeable sales consultant. he was able to get me in the ballpark of what I wanted to pay. He made sure that I was satisfied and knew all that there was to know about my new trike and even offered for me to come back if I had any questions. Brock had excellent customer service, I highly recommend him. I went downstairs and met with a gentleman in Service/ Parts and he explain all of the service and parts available for my trike. He was very helpful with helping me understand everything about the trike services and the do's and don'ts. Kim Welchin assisted me with finding the parts and the labor charges for installation. She was very knowledgeable and was able to confirm all the parts I was looking for by taking the time to show me the items in the parts book. The great experience didn't stop there when I went into Finance I met with Shannon Carlson and she was very friendly and helpful with explain extra coverages and explained what each included. She wasn't pushy about buying any of the extended plans just suggested what would be good for my trike. I just wanted to say that Stonewall Harley Davidson has earned my respect and I will be returning for service and to buy another trike in the future. Thank you to this wonderful team of professionals, keep up the good work.

  Mark Coleman
7 months ago
Just wanted to thank the kind and professional staff at Stonewall Harley Davidson for helping me out with a screw in my tire on my way back to Philadelphia. They took me in and got me back on the road promptly. Due to this, I remained on schedule and got home safely!Thanks again Stonewall staff!!!!!!

  joseph brown
a year ago
Great place to buy bikes and accessories. My salesman did a good job on selling my bike and a good deal on my new bike and Kim in parts! And I think Evan the owner is awesome

  Barbara Harris-Conner
7 months ago
Honest & efficient service shop! My Street Glide was serviced in Colorado & upon inspection @ Stonewall HD, it was found that the last mechanic didn't put oil in the primary. I don't know jack about mechanics & when I had asked for a professional opinion on whether this was fixable issue or if my bike was trashed. Robert in services let me know this issue was fixable. The services shop had my bike turned about in less than 2wks from the time of diagnosis. Thank you Stonewall HD!! I'll be coming back!

  Zack Stalls
a year ago
Unfortunately I ve redacted my review from a 5 to a 1. Buying my bike was a good process. I sold my bike back about a year later because I wanted to take a break.Over text I spoke with Evan and we agreed on $28k for straight out selling. There was a misinterpretation on the text and I took off my aftermarket seat and mirrors. When I arrived Evan told me he wanted those items with the bike for the $28k price tag. I told him no problem that there was a misunderstanding on the items and that I would bring them to him. He then said nah I ll do $27k on it. In which I insisted I ll bring the items for $28k as discussed and that I would head home and grab them. He then declined and said he would do $27k and that s it.I explained to him I drove over an hour away and that I could ve gone to any other store in NOVA in which 3 stores are closer but I choose to come to stonewall because I ve always enjoyed the dealer. He replied well then go to them then. This took me back I ultimately sold the bike for the $27k unfortunately because of time constraints but that was the last time I will go to Stonewall unfortunately.

  cydney leech
a year ago
Staff bent over backwards to be helpful. Great day at the bike show

  Jerry Racey
a year ago
Customer Service is top notch. Purchased a used 2006 Heritage Classic from them on April 28th. It was the only bike I was interested in and they didn t try to up sale me. Test rode it and they were wonderful with financing. They treated me like I was a priority customer even though it wasn t a brand new bike. Made sure I had everything I needed out the door and gave a discount on my purchases. 4 days later I hit a deer and Brock, my salesman, has repeatedly inquired about my health and well being. I found another heritage and the dealership treated me nothing like Stonewall. I wish I could have bought a second bike from them.

  Emily Bonnette
10 months ago
Phenomenal experience here. Everyone here went above and beyond. They take customer service very seriously and it shows. Every department works together seamlessly. 10/10, highly recommended!

  Al Judd
a year ago
I d call Stonewall a hidden gem. This place is awesome. Not only did they get my bike in and replace a worn tire on short notice while I was on an extended trip. Very friendly staff and an amazing stock of bikes, parts, and motor clothes. Make a point of visiting Stonewall, you will not be disappointed.

  Harry Drum
2 years ago
This was my first experience with Stonewall HD. Jayme was great. Kelsey was great too. No pressure at all to buy the bike or extra warranty. They just presented the best information, so that I could make an informed decision. The facility is super clean and well stocked from the parts/merchandise area to the sales floor. The entire staff was super friendly. I absolutely recommend paying them a visit. Thanks guys and gals.

  K Fields
10 months ago
Lots of inventory. The employees are professional. The motor clothes and parts dept are well stocked. Overall a positive buying experience.

  Todd M
5 months ago
I haven't been there yet but they will be my Harley dealer,,, they just don't know it yet lol,,, Update,,, they won't work on my Harley cuz it too old,,,

  Sandy Sarkozi Haren
7 months ago
My air filter cover fell off as I was driving down rte 20 so we just stopped at Stonewall Harley and they got me in & out quickly and we made it to Charlottesville ok. Thanks y all.

  Jason Anthony
a year ago
While riding the Blue Ridge Parkway, I noticed a shimmy at low speeds. After googling harley shops near me, this one was about 45 miles away. Service dept. got me right in, and the mechanic Gary was awesome! He went over my bike with a fine tooth comb and fixed the problem quick and right.

  Michael Dovel
a year ago
Stonewall Harley has been great. I ordered a 2022 roadglide limited in January and within the time frame I was promised my bike arrived. Haven't had one issue since my purchase. Everyone from sales to service has treated me great. I will say Kim in parts is something special she is very knowledgeable about her job.

  Big Daddy
a month ago
Fantastic selection, great knowledgeable staff

  John Hi Tech
8 months ago
Came up from Virginia beach for a weekend trip got rained out of our trip to Shenandoah but what a treat this place was honestly no other harely dealer/store like it and the ride up and back full of curvy roads was perfect

  michael kinsley
5 years ago
I've only been there one time and it was at 15 minutes until closing time on a Sunday. We were only shopping for clothing and the sales people in clothing were very helpful, did not rush us, and showed us what was on sale. They asked us what we were looking for specifically and helped us find it.As I said it was our first time there but the entire store looked nice and clean and I will go there again if I am in the area. I live in West Virginia so it is not exactly the closest to my house but it was a good shopping experience.I highly recommended for anyone in the area or close enough to shop there.