Virginia Department of Motor Vehicles

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Valentyna Rader
2 months ago
Staff is really helpful and patient. They take appointments and walk-in wait was not bad.

  Chazmine Harmon
6 months ago
Went there yesterday and the lady we spoke to yesterday was not polite at all we had to come back the next day and Julie was very nice and helpful I loved her she was awesome

  Marie Dear
8 months ago
Not very clear on instructions. I drove 45 minutes for an ID 2 times to need a different piece of information. Then my daughter had to use the bathroom absolutely disgusting!! They should be ashamed way it looked. There was no toilet paper. The toilet would not flush and was dirty dirty. Hopefully i dont have to go back!!

  Randy -007
a month ago
Owning a vehicle in Virginia is a joke way worse than Maryland , VA DMVs are all about fees and more fees .

  Phil Collins
a year ago
I'm not sure what happened to the friendly people in the other reviews but the ladies I encountered were about as personable as a brick wall. What happened? Post Labor day blues? Really living up to the impersonal reputation of nationwide Dmv's. I will admit that the service was fast but seriously felt like I was dealing with my mom after I had done something bad and I could feel how disappointed she was in me. Really making me question my life choices just to transfer a title. I shouldn't have the desire to go see a therapist after a simple transaction.

  Kurt
3 years ago
Wonderful employees that are polite and professional even when they are dealing with disgruntled people

  joseph ward
6 months ago
This place needs to be shutdown and the manager needs to be fired this should not be a customer service dmv they don't know what they are doing

  Robin Lewis
3 years ago
Had a one pm appointment got here early by twenty minutes. They took me right in and I was able to register my pickup in under twenty minutes. Staff was very professional cordial. Was worth the twenty four dollars in toll's and hour drive to take care of my business. Would have been a whole year to even get an appointment in tidewater area! Or More! Happy to drive my truck.

  Nzia Hall
2 years ago
The staff were super friendly and helpful. I had an appointment and I did not have to wait long. I will likely return to this location in the future.

  Susan Brandauer
3 months ago
Friendly and helpful staff.

  Sasha's Last
a year ago
When I went to take my permit test they didn't tell me I have to use the screen with my hand not with mouse I told them I never did it before and when I was taking permit test screen froze up in I click the right answer but when I confirm it it said i chose a not b I told woman the screen froze and she said not possible so I didn't pass the permit test it was about signs i no the signs by heart i been studying for years and family members help me study too my point is plz fix the 1st computer it froze up on me onnacock dmv

  Scelus Dickerson
2 years ago
Been trying to get an appointment scheduled for the road test for my license since June 2020. Calling as able which was only a couple times a month until this past week or so. Tried calling every 60-90 minutes for the last two days and not one time has anyone answered.

  nikita kelllam
4 years ago
I want to Dmv apply daughter to get her permit, I needed more documents, so customers service lady didn't tell me that she had to be back before 4:30 to get on the computer, I came back and the other customers person was rude, my point was she could have told me, I haven't seen the sign up in there she could have point it out to me. Something never changed in today world.

  Jovarnie McDougall
3 years ago
Very organized VERY friendly VERY helpful. I mainly spoke with B. Varney who really defies the stereotype of the DMV being hell and everyone else who helped including the lady that helped with the Legal Representation went above and beyond. 10 Stars if I could

  David Fazekas
3 years ago
The precautions they are taking are great for both sides of the counter and with appointments and the option to start the whole process online before you ever arrive gets you in and out in no time.

  Crystal Robertson
2 years ago
First time I've ever been into a dmv where the people weren't angry.. very sweet employees.Thanks for a great experience

  Karen Pratt
3 years ago
My experience there was great people was very professional very courtesy and very helpful so thanks sincerely Karen Pratt

  Deanna Bredbenner
3 years ago
Very friendly staff. They are quick and efficient. Because of COVID-19 you do need an appointment and your mask.

  Mike Sponseller
10 months ago
Good helpful people that get things done.

  Lonna Hart
3 years ago
Very nice staff. In and out quickly. By appointment only, right now.

  Kathy Henley
2 years ago
Karen was very helpful with all our needs. Only a short wait.

  Ginger Phillips
3 years ago
I was prepared for a long wait and "unhappy employees"Instead I was greeted very politely and my business was handled very quickly, by an extremely pleasant person!!Thank you, DMV !

  Mario Jacobo
6 years ago
I wouldn't say that I love going to the DMV but this wasn't a bad visit. The receptionist answered all our questions and we got our business done with no hassle. Thanks!!

  Twon Peerman
3 years ago
Wasn't bad. Got some wrong info over the phone. YOU MUST HAVE AN APPOINTMENT OR GO TO DMV SELECT FOR WALK-UP SERVICE IN PARKSLEY

  Ron McIntire
2 years ago
You need an appointment but the staff was very friendly and things went smoothly. Not the usual bedlam at a DMV.

  Miguel Rodriguez
a year ago
Good service not too many people waiting

  Bobby Williams
3 years ago
The staff was very rude . The lady talked to us like we were kids. Never been treated like that in my life.

  Stephen Anderson
5 years ago
For anyone complaining on the wait time for phone calls keep in mind that the number given is for all the DMVs in Virginia. It doesnt represent just this location ! Expect a wait on the phone.

  Trevor Fritz
3 years ago
Very polite and courteous. Will definitely be back at this one if need be

  Angel Garcias
2 years ago
Nice people working small building but they get the job done quick