AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Marry Scabruogh
3 months ago
The technician Manny G was so helpful!! He made changing my battery a breeze. You can really tell he loves what he does and is a kind person at heart! This store is so lucky to have him. If I have any more troubles in the future I will head back to this store

  Kerry-Ann Parsons
3 months ago
Staff was very helpful. I went in for an ice scraper and oil drain pan. I did not want to go to a big box store so close to Christmas. I found everything I needed, plus more. I'm going to try out the new oil drain pan within the next few weeks. I wanted someone big enough to allow me to do oil changes in my 6 QT engine.

  Lawrence Hawthorne
3 months ago
MANNY was fantastic , friendly , kind and customer service minded. He is a great asset to Auto Zone and I am not someone who usually gives reviews but I made an exception in this case because of his service with a smile.

  Rolling Wit Ced
2 years ago
I came in the store to check my battery and the customer service was horrible. The young lady in there had an attitude like she didn t want to do her job. Then come to find out I had purchased a bad battery not even a year ago from here so it needed to be replaced. The manager had the same attitude like he didn t want to change the battery either. I feel if you don t want to do your job find employment elsewhere where you can have a, better attitude. He puts the battery in then I leave and get halfway down the road and my truck stalls with all these flashing warning lights on my dashboard. I pull over and open the hood and the battery was literally leaning over, he didn t properly secure the battery. So now those warning lights are still on in my vehicle. All I went for was a simple battery check and now I have all these issues. Unprofessional

  Pamela Jackson
3 months ago
Manny Gray was very pleasant when I was having an issue locating my receipt. He went the date a mike, Thanks Manny was

  Michael Mays
5 months ago
The manager pre I believe it was had a horrible attitude didn t ask me for help she question why I was in there so long and took the stuff out of my hands to hold up front at the counter maybe I wouldn t have to be in there so long doing research on products I m buying if they knew how there products worked horrible customer service, poor attitude they don t deserve to upload a company name I would never go there again

  Craig Walston
2 months ago
I was hoping to get a check engine light diagnosed so l could buy a part to repair my car. I was told that the device was broken so l left without buying anything.

  Rhonda Brown
4 months ago
Manny G....great and thorough experience with battery exchange...great customer service! Thanks again Manny

  Aims Land (Aimland)
4 months ago
Hey the guys and Manny G out there helped me out quickly and with a smile preciate the work

  Rhyan Cooper
3 months ago
Manny was very helpful. He replaced my battery

  Ronald Anderson
8 months ago
Went in a couple of months ago. The women that was behind the check out counter was rude act like she didn't want to help a customer so we're the other young lady working there terrible customer service. They only attend to a certain group of people check the camera's.

  Jay T
a year ago
Not helpful at all. The Store Manager was rude and didn t offer any help. Went there to check my battery, it was dead after having it for a month and a half. She said it was the alternator. I took the battery back the next day only for her to say that it would take a hour to check it again. After determining that it was in fact a bad battery she refused to help and said the only option I had was to purchase a new battery.

  Latesha Moore
2 years ago
Robby and Sam are the best! My husband needed his driver side light bulb fixed, pep boys and fire stone told us the replacement will be 70-100 bucks with 30 min to an hour wait time. These guys replaced it for FREE and got it done no longer than 3 minutes! I ll definitely be going back for more service!!!!

  Jacob Buffetta
5 months ago
Always very polite and helpful here

  Freddie Pettus
2 years ago
It was the best experience because the young lady help me beyond her call of duty. She made getting my battery easy. Thank you again

  J Harris
2 years ago
Female manager working today Wednesday 7/14/21! Terrible attitude and very poor customer service! I wish there was a star below 1 because that s what she deserves! If she hates her job, she should find a new one!

  Barbara Gross
2 years ago
I stopped at this store on 5/1/21 with a branch stuck in the undercarriage near my front passenger-side tire (from Pocahontas State Park). I asked for help in removing it since it was stuck. I don't know the young lady's name, but she came out to the parking lot, got down on her hands and knees (on the asphalt), and was able to free the branch. It was three feet long! There was no charge for the service. I am so grateful for her assistance and will write the company in appreciation.

  William Coleman
2 years ago
Went to get a new battery and the girl came out to look at it, and she didn t seem to know what a diode was so she had to ask someone else how to do her job. She then decided we needed a new alternator and a belt and whatnot that was going to be way more expensive. Went across the street and luckily the advanced auto parts knew what they were doing and got us the new battery we needed.

  Miguel
a year ago
Went to the store yesterday 12/10 around 3pm there was a employee (grey shirt) directly at the front door holding it open smoking a cigarette I needed to buy a battery I left and went across the street to buy one from advance auto instead of walking through the smoke

  Francis Garey
2 years ago
Needed a replacement battery that was still under warranty. Fundeem (sorry if I got the spelling wrong) changed the battery in a rainstorm while Ms Lisa handled the paperwork. We we done in less than 15 minutes! Thanks for the extra effort!

  Mrs. Granby
3 years ago
Listen!!!!! I walked into Auto Zone not knowing what I really wanted or needed but CRESHA came to the rescue! She was sooooo patient with me and provided great customer service! Because of her my husband thinks I figured everything out myself and he was impressed :). I plan on going back to this Auto Zone very soon!!!

  Isaac Marks
a year ago
Needed a product I was unfamiliar with, and the attendant was extremely informed and helpful. The experience was great.

  Daniel Drake (Gizmo2371)
3 years ago
Needed a battery for my truck. Had no waiting for a representative to assist us. They guy that assisted was named Jack. He made sure of the battery was the correct one.

  Team Montes
2 years ago
Friendly staff, I was in and out of there in lighting speed. Excellent customer service, manager was superb!

  Shea Lee
2 years ago
I must say this is the best autozone that I've been to the manager there I believe her name is pre Clark she is very noligleble with crew in hand jake and funder very great guys to get great costumer service from thanks u guys I hope you all get compensated for the great work you all put in

  Leo Salva
a year ago
I just got a battery , is one of my favorite store for parts thank you

  Theresa Johnson-Sampsel
4 years ago
Short staffed, but good people willing to go the extra bit to attempt to supply a customer's needs. Meh especially deserves a commendation.

  Rusty Shackleford
a year ago
I walked in, gentleman behind the counter got what I needed, I walked out. Best 30 seconds of my life.

  Elizabeth Clay
4 years ago
Very helpful ordered a part and showed me put the gos phone holder together. Fantastic for a non mechanical woman.

  charles Morris
2 years ago
needed a new alternator for my f250 with the 7.3 diesel engine. they didnt have one in stock but found me one at another store nearby so as always,Aitozone came through