Norfolk Truck Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jacob Giles
2 months ago
Great people, fast service,always get my internationals and freightliners back on the road quickly.

  Lynn Ferguson
a year ago
Traveling from out of state, our wheel seal blew out. Website said although they specialize in International & Fuso, they are equipped to work on all makes & models. Called for an emergency appointment. Despite being informed that we were in a bind, they weren t interested in our business. Take your business to Excel Truck Center instead. Very courteous & professional & got us in & back on the road same day

  Maurice Haynes
6 years ago
Service department sucks. Seems like they fix their favorites first. Be careful! I returned some parts for a refund and was told one amount and received a $30 less amount. When i asked why, the parts clerk told me it was a "restocking" fee that HE had to charge. The whole experience says that if you ask questions they reply with an instant attitude from the owner to the all of the customer service staff!

  Leah McClain
5 years ago
The service department at both the Norfolk and Hampton locations were very attentive to my concerns and responded to all emails in a timely fashion. The entire team made me feel as if I was apart of the family and was in good hands. I will definitely only be bringing them my business from now on.

  Dan Hennessee
4 years ago
Mr. Jason and Ms. Sandy are the best! The phone is always answered quickly and as a tech with little time to spare I appreciate the knowledge and attention to detail that the parts department takes to make sure that my job is as seamless as possible! Great jobDan HennesseeLead Technician Cornerstone servicesTidewater va

  TIMEZUP
5 years ago
I ll never bring my truck here again! Staff was friendly checking me in, but I had more grease in my truck, than was on my fifth wheel!!! If it had not been for my GoJo wipes, they would have been calling someone to clean my truck!! Hirschbach, you ll find another dealership for me to use!!! There s no drivers lounge, smh, not getting anymore of my business! I ll service my truck myself before I return to this dealership!!! 8/31/18 @ 11:20am

  jay bee
2 years ago
In & out parts counter. Fast counter service

  Bob Poole
3 years ago
...the PEOPLE tell the story with their service and COMMITMENT to HELPING to SOLVE your problem/issue. GREAT place for PARTS and BIG TRUCK repair.

  Insight Hauling
2 years ago
Every thing is over priced. Funny you can drive to Richmond and get the same parts for about half what they cost here.

  Michael Tinsley
5 years ago
Service advisors are cool. Easy to find. Could really use a driver's lounge.

  Cindy Smith zdx c
2 years ago
This International is great took the truck ride in will check it first thing in the morning and they offer a ride to the motel.

  mike mike
2 years ago
Prices r wayyyy wayyyy too high for no reason. Can get better prices online or a different manufacturer. Same part too.

  sean killmon
2 years ago
Prices are outrageous from parts to trucks.Staff is excellent though.

  Lee Hall
a year ago
Class a mechanics they service our trucks from campostella builders..

  William Butler
6 years ago
Friendly and knowledgeable staff, always unfortunate (no one likes a broke down truck) but great to work with!

  sitra one
2 years ago
Over priced and you pay for service not even done.

  Brian Windland
2 years ago
Great little dealership. Only downfall I saw is their size

  LANE Jockey
6 years ago
Horrible service beware take at your own risk your goin to get a large bill and no progress

 
a year ago
Got what I needed delivered and left quickly

  Brennan Taylor
3 years ago
Very helpful, friendly, and all around good people.

  Kool Breeze Slade Sr
5 years ago
They fix a customer truck drop off the customer good peoples.

  Johnny Postiglione
5 years ago
ehhh... well, they work on trucks50/50 on job qualitynot the best or easiest place for TRUCKS

  Alexander Shaddock
5 years ago
Great place. Amazing customer service

  John Oakes
a year ago
Great service and People

  Michael Duncan
5 years ago
Always talk to Ross. He is very thorough.

  David Amend
5 years ago
Very friendly and quick service

  Charles Tucker
2 years ago
Great place to get your truck right

  BIG D
3 years ago
Great people. Great service

  gregory duman
6 years ago
Great and knowledgeable techs.

  George Rhodes
5 years ago
Great service and workers