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- In-store shopping
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sheena Moorer
a week ago
I ve been coming here for about a year now! The gentleman is very friendly and knowledgeable and I m always in and out under 30 minutes when I come. Thanks for always assisting me with my tire repairs!
Isaiah Drungo
a month ago
Prices are great, Service is excellent. Doesn't beat a set of four brand new tires, balance, and alignment but the used tires are of good quality to get you where you are going.Been to this shop twice. Once to replace a tire with a nail in it. But the second visit was most impressive. Accidently ran into a curb which busted my tire in the middle of the night. Set up a tow for 830 am with my insurance company. Forgot to call ahead, but this guy replaced my tire during my Uber ride to the shop. All I had to do was pay as soon as I got there. Its been a very long time since I was that satisfied with an auto repair shop's service.Update: 3/4/24Pricing and service still great as before.
Lick Feet
7 months ago
Wish we had never taken our car here for a tire replacement. The mechanic neglected to tighten our lugnuts properly, causing 5 of the studs to shear off and need to be replaced while driving on the interstate (a $300+ repair). After we made it home, we took it back to have the rim replaced since it had been damaged as a result, and instead of doing so, they realigned the tire and somehow made it worse than it had originally been, because despite the 30 day warranty I guess it was deemed to be too expensive for them to actually fix properly. I don't trust this place to take it back and try to have it fixed a third time so I guess will just have to eat the cost and go somewhere that we can actually trust.
Jacqueline Keaton
4 months ago
The young man was very nice. Thank for checking my tire.
Wendy Grossman
9 months ago
Wonderful service. We were in and out in 30 minutes on the 4tj of July with two flat tires and bent rims. They had what we needed and got us on our way.
Brian Neal
2 years ago
Most professional used and new tire shop in the area. One experienced guy working on a Saturday by himself, running things better than 3 greasy kids on probation for sure.Only place that had the tire I needed, and knew his inventory, in his head!This will be the FIRST place I check for used tire from now on. Great experience.
Q Rendon
5 years ago
They work fast and very efficient. Got my tires changed and they provided me options for tires, quoted the overall price for the tires I have selected with breakdown of the total cost, so you know what you're paying for. I am very pleased with their service and will surely recommend them to everyone I know.
Toya Foster
4 years ago
They are the BEST! HONEST and Trustworthy! Not to mention they're used tires are GREAT! Been going there for years both locations in Norfolk...cant go wrong with either of them! Boy are they fast! Never have to wait very long.
E. M. Torres Gonzalez
3 years ago
Great prices, He. Treated me as equal. In and it in 20 min.. From here on I'll take my business to J&M Tires.I was at Cider Tires an I was descriminated by the attendant. After he chased me away. 5:10pm. But he help a black guy.. told me to go down the street.From here on J&M Tires will be my choice and will notify my 13k followers.
Tina Whitford
4 years ago
J & M is my go to tire shop. Today I went in with a nail in my tire. I let them know if they couldn't patch it, I was ready to buy another tire. Luckily, they were able to repair the tire. They could have said I needed a new tire but they don't seem to me to be that kind of place. I was out of there in under 30 minutes. I've also bought tires there. They're fast, reliable and reasonable. I definitely recommend them to others.
Wendy Grossman
9 months ago
We had a double flat on the 4th of July. They were open and had two tires that for. We were in and out in half an hour
Ed Tibar
2 years ago
My second time changing tires here on my Accent. Excellent service and GREAT prices. Highly recommended if you're looking to get your tires changed.
WonderDogBenji
3 years ago
Fast service. Great price on tires. Was in and out in 10 mins for two tires. Make sure to call to see if they have your tire in stock if they do get your tires done here.
Chanelle De Zonie
a month ago
Great customer service
Kenneth Fanelli
4 years ago
If you want inexpensive tires without waiting all day, this is the place to go. They also carry used tires of various sizes and do professional tire repairs. This is the only tire shop I currently do business with in Norfolk.
JezRelle Barnes
a year ago
Been coming here for years. They always are quick and handle business.
Cody Blair
2 years ago
I always go here for my tire needs, owner is honest with great pricing and usually low wait times which helps me out with my busy schedule
Jessica Grandy
2 years ago
Regardless of it only being one person working here, this young man is very fast at his job. The wait time isn't long and he is reasonably priced.
Bryan Barner
7 months ago
Great tires, Awesome Customer Service!
J Yadiggs
a year ago
High as fk, how a use tire cost as much as a new one. Then I ask about a new tire new tire cost as much as two new tires. Like always save your money pass here
Lea Patterson
2 years ago
The Man there was very rude waited 15 mins before even being acknowledged then he told us .we could just got to 7/11 or wawa because it would be 20 more minutes .super rude
Tanisha Powell
10 years ago
Bad service all around. They stripped my lock bolt because they put it on with a truck torque. My real tire shop couldn't even remove their raggedy used tire to put on my new tires. I went back to J&M and all they did was destroy my lock bolt by finally removing it after banging it up and abusing it and now they won't replace it.
George Turner
5 years ago
I went in with a tire that was low. The tire technician checked my tire, nothing caused the low pressure so there was no charge. I really appreciated that.
Madisyn Lehmkuhler
a year ago
I just came in and was immediately helped and back out in less than 10 minutes. Thank you!!!
Lisa H
4 years ago
They are so honest & so helpful. Been coming here for years. They work fast
Kenneth Ruch
3 years ago
Friendly and professional staff. Gave me a good deal on 4 tires for my truck
Mildred B. Brown
5 years ago
Great had a tire problem right B 4 leaving town they fixed us up and sent us on our way arrived no problems
Omega Cooper
5 years ago
Awesome they actually had my size tire after riding around all day looking for a tire shop!
vernon jones
4 years ago
young man did not properly balance 2 new tires which made front end shake so I had to go somewhere else to pay to get it done right which took care of front end shaking problem!
Trustin Norris
8 years ago
You seen me outside and wouldn't come talk to me...I know it was 15 min before closing time but still at least acknowledge me