Fischer's Auto Body
4.9 (127)
1170 Lance Rd #407, Norfolk, VA 23502
(757) 461-6309
fischersautobody.net
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tina Zsoldos
a month ago
Hubby was looking for body shop and was recommended Fischer's Auto Body by a good friend and we are so glad he did.This company is locally owned and has been in business for 34years. It was great to meet the owner Keith and their bookkeeper (who I wished I had gotten her name). They were both very personable and felt like friends after meeting them to pick up our car.They handled the additional part with our insurance company that to needed to be done that was not included in the original estimate. Communication was great and they did an awesome repair job.I highly recommend them for any of your auto body repair.
Nate Smith
6 days ago
Outstanding customer service. Aside from helping me negotiate with the insurance carrier for the person responsible for my busted bumper, their work was exceptional and I'm very happy with the way that everything turned out. Incredibly reasonable and easy to work with and I can't recommend them enough.
Valerie Balog
5 months ago
I m a little late writing this review because I picked up my car from them in late September, but they were the absolute BEST at Fischer s! I got into a car accident right at the end of a trip visiting my fianc� in Norfolk, my car was totaled and I was looking for a place that could fix my car on only the amount my insurance gave me because I m a broke college student who can t really afford more than that. Fischer s auto body pulled off a miracle. They told me they were able to find me used parts for the vehicle to bring the price down, and you would never be able to tell. My car looks brand new. It looks better than when I first got it. Because I am from out of state, and would have to pick up the car while the shop was closed because of when I could make the five hour trip, Keith (the owner and I hope I spelled his name correctly) was able to let me pay over the phone and lock the keys in the car for me since I had a second set and could still get into the car. He also knew I was making a long drive right after getting it, and that I couldn t really come back just in case. He thoroughly made sure everything in my car was good because of this, they even went through and plugged up a leak in my tire I didn t know I had, and they went through and filled up all of the fluids in my car for me. Overall this shop has INCREDIBLE costumer service, even throughout the back and forth I found myself in because of dealing with my insurance they worked with me through everything the whole time no complaints and were so understanding. Everyone I ended up chatting with over the phone throughout my car being there were super nice! I could not recommend this ship enough! Any work that I may find I need done while I m in the area, or any work I find my fianc� needing on his car, I will only strictly take my car to Fischer s auto body.
Sandy Archer
2 weeks ago
Keith is an awesome Auto body guy! I wouldn t take my car anywhere else! He took a look at my car for 5 mins and fixed the problem! Wow! The dealershipwould not even look at without an appointment! He and his staff are top notch!
Carrie Williams
2 months ago
I chose Fischer's Auto Body based on their stellar reviews on Google and Yelp and I am so happy that I did. My 4 week old Palisade was badly damaged by a hotel valet ($15,000 worth of damage) in DC and Fischer's Auto Body did a beautiful job fixing it to look just like new. The car was towed to them and they provided an estimate the next day. They were extremely patient in dealing with a difficult and demanding insurance agent and they fought for us to get all new parts as a new car should! They were as timely as they could be considering the wait for parts and additional damage they found along the way. I am very grateful to them for the beautiful job that they did and I wholeheartedly recommend Fischer's Auto Body to anyone in need of body work or a paint job.
Dan Copeland
4 months ago
Had to get a minor repair to my vehicles front bumper. Went to one body shop and they didn't even look at it. I was told the next estimate appointment wasn't till Wednesday, today was Monday.Went to Fischer's and was helped by Derrick. I told him I had a minor situation with my front bumper I wanted taken care of. What ever he was doing when I walked in, he immediately walked out to my vehicle to look at my problem. Instead of telling me he didn't have time, could I bring it back another time, he jumped right on it and took care of my issue. Talk about A-1 customer service, if I, anyone in my family, friend or associate need body work done, it's Fischer's, no doubt it. You need some body work done, go to Fischer's FIRST!
Sarah Smith
6 months ago
Mr. Fischer is the sweetest man ever! He took his time with me to make sure that I understood my estimate. He made sure that the job was done on time, and that it was done right. He kept me informed the whole time my car was in his shop up until it was time for me to pick it up and answered all of my questions. No one else could beat his price, and I love that I am supporting a local small business!Service: Body & Trim
Ivy Mo
6 months ago
Fisher s is the best of the best!! They treat you like family. Keith and everyone there are sweet and they get the work done. They don t waste any time to fix your car! They even take care of your vehicle after it s been repaired if there were any issues. I loved the experience and how will highly recommend.
Trey Teich
7 months ago
A truck moved into my lane and pushed me off the road, so I needed a body shop. I called around to several places first, but none could help me. They referred me to Fischer's! I called Keith, got an estimate the same day, took the car in the following week, and the work was done in exactly the time he said it would. I needed a new rear passenger door, a new rim, and a new rear bumper. They look amazing. I'm sorry they aren't a business I need to deal with regularly (fingers crossed), but if I have more body work, I know where to go. I highly recommend Fischer's.Services: Tires, Painting, Body & Trim
WAYNE FOGLE
2 months ago
If you ever need body repairs on your car, I highly recommend Fischer's Auto Body in Norfolk, Va. They treaded me extremely good and their prices and work are excellent. Your not going to find a better body shop.
Izzy Brown
6 months ago
I got into a bad front end accident and Keith helped me with the pricing and getting me back on the road. I don t know where I d be if I hadn t gone to him. He was a great help with the pricing and helped me with an issue due to a previous shop. I will recommend him to everyone I know as well as continue to go to him whenever I need car maintenance. :)Services: Painting, Body & Trim, Brakes, Air conditioning, Battery
Jordan Halvorsen
7 months ago
Got in a pretty good accident with my Sierra 1500 and Fischer s did an amazing job. Their was constant communication and anytime I called I was greeted with a great attitude and the answers I needed and the work was phenomenal. The truck looks better than before the accident.
Beverly Richards
4 months ago
I ve been working with Fischer s for years when I worked for a transportation company. But recently they fixed my sons car and when I say A one service that s exactly why I got. Customer service is top tier. Thanks Keith
Isa Malik
7 months ago
I went over there asking for help with some scratches caused by other drivers carelessly banging their doors into my Jeep and Keith and Anthony were sooooo kind, helpful and most of all HONEST!!! I ve NEVER encountered such humble, honest car ppl in my life. I felt like I was in an alternate reality-seriously. They charged me a very reasonable fee to fix the scratches (they where very minor scratches) and fixed it on the spot. No sending me away to come back another day. I am so grateful to them and will go there for any future auto body repairs I need. I HIGHLY RECOMMEND THEM if you want to be treated with respect, honesty, integrity and kindness and not be ripped off.Thank you gentlemen!Service: Painting
Landon Groat
2 months ago
Brought my elderly grandmothers car here, they took good care of her and didn't oversell a thing! Not gunna overcharge like the dealerships would recommend to anyone
Howard FIlms
a month ago
These guys care about the details. And I could tell they genuinely care that things are done just right. Easy to recommend them and their quality of service.
Ashley Kelly
7 months ago
Very happy with the work I had done at Fischer's auto body shop. I was in and out of there in no time. The employees were very helpful an professional. I would recommend this shop to anyone. Thanks again for a great experience!Services: Steering & suspension repair, Oil changeServices: Steering & suspension repair, Oil change
Shevonne Morgan
8 months ago
Needed a repair to my bumper and after visiting several shops that either didn't want to do it or wanted to charge me a ridiculous price, I was referred to Fischer's. Mr. Fischer agreed to take care of my repair for an amazingly fair price. I dropped my car off before i went to work and got it back the same day! Good man, good business and good work. He restored my hope in beleiving that quality, professional and reliable auto body shops exist. if I ever need a epair in the future I will be going to see Mr. Fischer!Service: Body & Trim
Paris Parker
9 months ago
My husband took my car here due yo the good reviews. I pulled my car off a curb and pulled my bumper apart, as upset as I was these great guys fixed my car in 10 min and with no charge I couldn t be more thankful for them and their friendly service and to be able to finish enjoying my trip. We were in town from Ga. Keep up the good work many blessings.Service: Body & Trim
Charles Fisher
a year ago
This place has the highest level of customer service, integrity and workship as any body shop I've ever dealt with. Keith is a fine man with a world of responsibility on his shoulders and has built a fantastic business. The lady in the office is so courteous and breaks it all down for us dummies who have never had to file a claim or deal with insurance companies. Mike is doing his best to learn it all and give Keith a well deserved break. I wouldn't think twice about recommending Fischer's Auto Body. One of the best in the business. I wish them the best going forward and I wish God's favor and blessings upon Keith he truly is a fine man. Great folks all the way around and trust me they are honest to the core!God BlessCharles FisherRetired US NAVYRetired K9 DEPUTY SHERIFFService: Body & Trim
del
7 months ago
If you are military, this is the place to go. I was kind of stuck in a corner with timing at work and they were really helpful, did insanely good work, and at the best price around I could find. They were recommended to me by Caliber, whose prices were extremely high and couldn t see me for over two months. I wish I were staying in the area, otherwise this would be my go-to.
Akin Ojo-Carons
6 months ago
Great experience with Keith and his crew in restoring my carVery forthright and they do a clean job.They even return the car in a cleaner state
Shelley
9 months ago
On June21,2023 I call this company tell them about my 2005 Honda pilot wet carpet.These guys went above and beyond .They told me to come in and they plastic my sunroof so the rainy would not come in and a few days later.They fix the problem.They have excellent service and communication, good personality.Definitelly be back for other work and highly recommend them to others. Good personality.I am glad I met them.
Jayla Jackson
a year ago
I recently got into an accident and they provided me with a reasonable estimate. While, I m making arrangements they fixed my side view mirror for free so that my car was somewhat drivable. They are very friendly and honestly one of the best automotive shops around! I highly recommend!
Carlo Andrews
a year ago
I was visiting family in Virginia and my car, that is only used when I'm in town, had an issue with the passenger side window not rolling up. I called pretty much every nearby local autoshop in Norfolk and they told me that they couldn't get the window up without replacing the motor. The guys at Fischer's were able to help me get the window up and also provide me with a very reasonable quote to get the issue resolved entirely. I highly recommend them for any auto repair/issues that may arise. Very friendly, knowledgeable and and quick. Thank you again!
tmar866
6 months ago
I have used Fisher's a few times and have been more than pleased with their professionalism and their work ethic. Great shop great people!
Speed Ball
7 months ago
The honesty is what caught me . The expertise and superior quality is second to none . They treat you like family oh yeah . Don t forget the prices are extremely below fair with the quality of extra work that is always thrown in ..Services: Painting, Body & TrimServices: Painting, Body & Trim
Karina Santos
a year ago
They are very professional and friendly. They helped me out for free, they are military friendly. I just need a screw on my bumper and some glue. Before I stopped by I went to a different body shop they charge me over 800,00. I hope I don t have car issues anymore but if I have I would definitely will be back.
K S
a year ago
Keith is the most awesome, caring owner of a body shop I have ever encountered. He has taken care of us from day one when he did not even have to. We so love fishers auto body and Keith and his staff.
Alan Gutierrez
2 years ago
Came in for some body work after my Tacoma was rear ended and Fischer s did an amazing job. It took them a little longer than expected but nothing that was their fault. The owner was a very nice and generous man. He helped me and fought against the insurance companies when they tried to give me less than i deserved. He even offered me a ride to the rental place. I very much recommend this shop to anyone who needs any work on their vehiclesServices: Painting, Body & Trim