Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Angela Jackson
a month ago
Calibre Collision has and will always be my go-to for repair and body work. Their work is quick, efficient and provided excellent customer service and regular vehicle updates. It's like nothing ever happened. They are modern day magicians. Thanks again!
RUDOLPH JACKSON
a week ago
Caliber Collision is head and shoulders above other repair shops I've dealt with from customer service to work updates via text or phone to timeliness to trusting and professional. Mr Glenn was very knowledgeable and courteous, we need more of his type in customer service.
Keenan Smith
a day ago
Cool and friendly down to earth staff, great work even greaterer warranty but the updates and being able to drop off the rental at the body shop was something I never experienced. Most convenient experience I have ever had
Brooks Frost
4 months ago
Great customer service and fast repairs. They keep you updated on progress daily and do their best to get repairs done quickly and properly. My vehicle looked good as new 2 weeks before the estimated date, and that was over Thanksgiving as well.
Misha Hunter
a month ago
I was very satisfied, Caliber Collision has the best customer/ car repair service, Glen kept me updated every other day through text messages, (I never had to call and check what s going on or when my car would be ready) When picking up my car not only did he walk me out but made sure I was satisfied before leaving..
ANN MAYDOSZ
6 months ago
As inconvenient as it was to need body work for my car, I found a bright spot in the process--Caliber Collision. My insurance company and Caliber worked together to make the rental car and repair process seamless. The work on my car was excellent and it was ready faster than predicted. The text notification process let me know exactly what was happening and the people at Collision are just great. Highly recommend!Services: Painting, Body & Trim
Ashley Sweeney
6 months ago
10/10 customer service at Caliber Collision! Glenn and Haven at Caliber Collision were extremely professional and made sure to keep me very updated throughout the entire process. My car was expected to be done on October 3 and they even completed the work almost a week early. I highly recommend this company and I will absolutely be returning if I have any future car troubles. It is hard to find honest, hard-working people these days, but this company surely did not disappoint!!! I can t thank them enough!
Marquis White
2 months ago
Glenn and staff did an excellent job, they keep you informed, had my car done way before the due date, and was very helpful!
Sravanthi K
4 months ago
Worst service. Couldn't complete the pin stripes from 1.6 yrs and are not even ready for giving a refund.They told I can take my car after repair's and only thing remaining is pin stripes painting and will do it the next day as the guy who does is not available then. It's been 1.6 yrs now and they kept telling the same story, neither their manager will talk or give an update, not sure if they even tried to contact the insurance. They even stopped updating and are not even ready to refund If i wanna get it done somewhere and just tell the same thing everytime. At this point they are not taking any responsibility for the thing which they need to fix a year ago except telling they are sensing an email to higher up's and can't even forward me the proof regarding that. they tell they hv been contacting the higher ups which I was listening from a year now and nothing really happens.
Mike Cohen
7 months ago
I brought my 2021 Jeep to Caliber Collision after having my first at-fault collision after over 50 years of driving! I hydroplaned into the back of another vehicle that was stopped at a light. I hit her lightly with no airbag deployment or major damage. My front end had damage that mostly couldn't be seen besides what was obvious. I met Glen, a manager at Caliber, and we discussed my Jeep. He showed me that most of the damage was behind the broken grill and would not be visible until it all was opened up. I said fine, and then went to Enterprise to get a rental. The next afternoon, Glen called me and told me all about what had to be done to repair my Jeep. I didn't understand some of it, so he took his time and explained it to me. He told me what parts had to be ordered and approximately how long the job would take. He was very knowledgeable and I felt comfortable they would take care of my Jeep. During the course of the repair, Glen called me 3 or 4 times, giving me updates on the progress of the repair. It was going faster than I thought it would and I was VERY pleased with the updates. Less than a full week, it was ready! The front end looks like it just came out of the showroom!!! WOW!!! They EVEN straightened out my license plate! I was VERY pleased with Caliber Collision, Glen, and the personnel that worked on my Jeep. It shows that they care AND know what they are doing when their product comes out as SHOWROOM QUALITY!!!THANK YOU, Glen, and the rest of the Caliber Collision Crew!!!Services: Painting, Body & Trim
Angela Galvez
a month ago
Glen was great to work with. They gave me daily updates about my car while they were working on it and they finished the repairs early!
Tyler F
a week ago
2024 Update: After being cut off and getting some front end damage, went back to Caliber and was taken care of by Mike again! He, again, took such good care of my VN. Got her back 2 weeks earlier than expected, had updates every mon/wed/fri, and they were always quick to respond to any inquiries. They've also upgraded the security of the facility which is nice to see. Haven at the front desk was super helpful and great to work with. Jerry (i think was his name) was also super helpful and everyone i interacted with (can you tell I'm a talker?) was just awesome. 10/10 just use Caliber for your car repairs.Mike, my service manager, was amazing. Brought in my '21 Veloster N for front end damage, got it back on time and looking better than it did when I bought it. The paint is perfect, colormatch perfect on a unique color, and the trim pieces seem to fit better than when it was fresh off the lot. Mike was constantly updating me via calls and texts and fielding my anxious calls, and he went the extra mile to make sure I was comfortable, satisfied, and secure in leaving my vehicle in their hands. All of the staff are wonderful, it feels like a family when you walk in - not like a standard insurance-only repair shop with irritable/unfriendly staff - I had wonderful experiences with everyone I interacted with. Can not recommend this place or Mike more - they will genuinely take care of your vehicle and bring it back to it's glory. I have not been paid or incentivized for this review - I just really appreciate when folks care about the work they do and set high bars for quality. Cheers Caliber Staff, and thanks again!Services: Painting, Body & Trim
Paula Smith
5 months ago
The staff were very professional.Glen was my advisor and he kept me informed of everything going on with my vehicle. The job was completed early and the work was exceptional would definitely use this business again.Services: Painting, Body & TrimServices: Painting, Body & Trim
Robin Wittgregory
5 months ago
Glenn was awesome! He sent me daily updates on my Repair. He was very professional and kind! Highly recommend Caliber!Services: Painting, Body & TrimServices: Painting, Body & Trim
Billy Shields
5 months ago
I had a rear bumper that popped off and I wasn't looking to replace. I was afraid to try and do it myself because I didn't want to make it worse. I met Heather when I arrived and she took a look at it and popped it back in with no problem. She also looked the entire bumper over for me and gave me advice on what to do if I wasn't going to replace bumper. A small thing for Heather but a large thing for me. I will see Heather again for any advice and work I may need. Thank you and keep up that awesome personality.Service: Body & Trim
Amber Oliver
6 months ago
We had the BEST experience with Calliber Collision. I would highly recommend this shop. We were kept up to date on our repairs and never had to reach out to them to follow up. Our car was ready 2 days earlier than expected. They lowered the stress of our car being damaged.. literally ZERO stress!
Courtney Froehlich
2 months ago
Find somewhere else to have your car repaired. Poor service/quality and I m sure they get a kick back from the insurance agency to do the bare minimum and are told to blame the car manufacturer for issues that are brought to their attention.
Jordan Burton
3 years ago
Whew, Chile! I got in a fender bender shortly after Halloween that left the front of my baby (my car) tore up from the floor up. Luckily my insurance is phenomenal and I was able to schedule a car drop-off at Caliber Collision the very next day.They are very efficient and professional here. After they took a preliminary look at my car they got my phone number and said they would be able to text me updates throughout the repair process. I received a text almost every single day until the repairs were done, and they even finished a few days earlier than estimated. When I got my car back it looked better than before the accident.Overall, I was so grateful for my experience at Caliber Collision because I've dealt with scammery, riggerey, buffoonery, and straight-up tomfoolery at other auto shops, but I dealt with none of that at Caliber Collision. I highly recommend you take your car here if your auto insurance will let you or if you can afford it out of pocket.
Grayce L
10 months ago
I got into a small accident with my car, and my insurance company told me that Caliber Collision was the closest and best body shop to work with.The timing was reasonable (3 weeks to get an estimate appointment, and then another 3 weeks to schedule the appointment to fix my car, and then my car spent 10 days in the shop, versus the original 2 weeks they had estimated!) The staff is very friendly and professional, and they have a working relationship with the local rental car company, so coordinating for a rental car was quick and easy too!Lastly, the car work was amazing! My car looked brand new afterwards, as if I had never gotten into an accident. 5 stars!!Service: Body & Trim
Theresa Campbell
7 months ago
This was an A+ experience. The work they did to my Honda looks amazing. They stayed in contact with me by texts about how the repairs were coming along and the estimated completion date. I highly recommend them.
sharon tingler
5 months ago
The staff is friendly and personable.They kept me updated through the repair especially Glenn. I will go back to caliber Collision should the need arise in the futureService: PaintingService: Painting
Michael Cremedas
a year ago
My car was stolen, then recovered about two weeks later with body damage and a destroyed steering column. Caliber Collision did excellent work in repairing and painting my vehicle, and included a detailed exterior and interior cleaning. When they were done, my 10-year old car looked almost brand new again! Although the repairs took several weeks due to supply chain problems, the shop s owner, Glenn, was very good about keeping me up to date on the progress of the work. I highly recommend Caliber Collision. They are true professionals!Services: Steering & suspension repair, Painting, Body & Trim
Meredith Main
a month ago
Couldn t believe how quickly I got my car back! Looks great! Thank you!
Billy Hannigan
a month ago
Very competent repair facility and works not hesitate to recommend or return.
Ashley Oliver
a month ago
Great costumer service! Thank you for fixing my window in a timely matter!
Anjelio M.M
7 months ago
I was pleasantly surprised. I was assisted by Glenn. I can confidently say that him and his team did an amazing job. They re definitely efficient.Services: Painting, Body & TrimServices: Painting, Body & Trim
Brittaney Michielsens
a year ago
Caliber Collision was able to fix my car after an accident and I was very pleased with my service. They had a great turnaround time and kept me thoroughly informed throughout the whole process. Would definitely recommend this shop!Services: Painting, Body & TrimServices: Painting, Body & Trim
Leslie Wheeler
a year ago
I'm very pleased with the work the team did on my car. The turn around time was what I was told it was going to be and the repairs that were done were satisfactory. My primary point of contact, Glenn, did a superb job making me feel like a valued customer! He even helped me put my child's car seat back in the car to make sure my daughter was safe upon car retrieval. Thanks, Team! Thank you, Glenn!!! I'd recommend this location.Services: Painting, Body & Trim
Arianna Hanetho
4 days ago
My truck was done perfect by this shop!
Sara Lichty
a year ago
They were absolutely amazing! Everyone there was so nice. They had my car to me when they said they would, explained everything to me and made sure I understood and didn t have any questions. I didn t receive text updates throughout the process like others mentioned but they were so patient with me the couple of times I called for updates. I know it can be annoying especially when you are as busy as they are but they were so nice about it. You can tell they take pride in the work they put out and care about their customers. Highly recommend.Services: Painting, Body & Trim