Ace motors LLC
4.7 (78)
3536 E Little Creek Rd, Norfolk, VA 23518
(757) 587-1111
acemotors757.com
Claimed
From the business
- Identifies as women-owned
Service options
- Delivery
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Alex Krueger
3 weeks ago
The car buying experience here was like no other! A small dealer-duo that started from the ground- up, offering the best vehicle prices possible!My car purchase here couldn t have been better. A representative went the extra mile to ensure that the deal wouldn t kick backwards. I want to extend my words to Tommy and Mr. Frank, warm and thoughtfully. These people work tirelessly to ensure you have the best ride, for the best price, with the opportunity of credit approval with many lenders they work with. I am EXTREMELY impressed as this was my first car-buying experience with anyone, and it has been by far THE BEST!And what else can I say? It s a beautiful car! Thank you, Tommy and Mr. Frank, for giving the gift of a wonderful car buying experience! Go ACE Motors!:-)
Robert Saveley
2 days ago
Just recently bought 2015 Scion FRS from Ace Motors. I had very good help from the sales manager Tommy and the Finance Manager Frank. When I first walked on to the lot I was greeted by the gentleman Tommy and felt welcomed. He showed me multiple cars and allowed me multiple test drives from Camaros, Mustangs, Challengers, Scion FRS, BMW's, and Lexus. I eventually found the car I wanted and was helped and given full attention from Frank the finance manager. Frank sat me down and explained the three options I had to get a loan and helped me get lowest APR for my car loan. Then Frank sat me down and explained in clear communication on why I need Gap Insurance, Warranty, and to keep full coverage insurance. I appreciate Frank for helping me protect my new vehicle and Tommy for helping find a car to fit me. I recommend Ace Motors to everyone for there new vehicle and they took care me and thanked me for my military service. I can not recommend Ace motors enough!!!!!
Jada Norman
5 months ago
My experience with Ace Motors was one of the best experiences I had since I ve been in Virginia. It s wasn t just about purchasing a car they took the time to help me with credit reports and learning how to fix my credit. I would highly recommend anyone to come and get a car it ll be worth your time I can promise you that.
De Vonte Briggs
3 months ago
Probably one of the best experiences i ve had with a car dealership. Very laid back guys, Tommy & Frank, all questions asked and answered. Glad I made my first car purchase with them.
Theresa Taylor
2 months ago
I worked with Hollywood he was an awesome salesmen he took his time to show me everything I needed to know about the cars that I looked at I was very pleased with my purchase today
Robert Smith (Bobby)
4 months ago
Super easy car buying experience. The staff was caring and helped me get in to a high end car at a not so highend price. I highly recommend ace motors llc. With 4 easy steps you could be rolling as well!1. Proof of residency2. Proof of employment3. Down payment4. State minimum full coverage insuranceThanks again.
Tanijah Hardy
8 months ago
They were amazing ! They were so knowledge and helped me through every problem that came up . Id recommend them to anyone who s buying a car !
Nicole Bausley
5 months ago
They nice to get you in then they act like they don t no nothing about what s going on with your vehicle, They will Repossessed if didn t pay full payments and you still communicate with them, also there Registration for there vehicles isn t Legit at all I m saying all this from taking my tags to DMV no record of the Tags at all no loan showing on my Credit Report even If it is a bUy Here Pay Here lot. PLEASE STAY AWAY From here I Warned all of y all cars Look Good but Engine light will PoP on as well.. Bad Business. Lol and how you Voided it I was just informed you after I was there at the DMV so believe me people they are not giving real Titles out you it s on a canopy paper not a hard copy like any other dmv, and I did pay you act like I haven t paid anything when I drop 2000 down when got the car, I am in process of reporting to Fraud Department
Jeremy Wills
a year ago
I called the day before inquiring about a 2016 Passat that was for sale. Went in the next day told them my price and they worked with me to keep it below my price range. The process was quick simple and easy. I would definitely recommend this place to any car buyer looking for a cheap and reliable car!
Kehsia Hubbard
4 months ago
Frank was very friendly and patient him and Alex they worked with me and had me out in an hour and a half I recommend themnthus was one of the best car buying experience in Virginia I have had
Brandon Reep
3 months ago
Went here to buy a car and Tommy toke great care of me. No hassle and was a down to earth person. Recommend him to anybody
Alexander Diaz
a month ago
I had a great experience they helped me get a license financing and the right car for me. I am military and they looked out for me.
Yandel Martinez
2 months ago
Frank is the best. He help to figure out all the situation with my credit. So thankful with Ace Motors!
Brandon Keys
2 months ago
Thanks Frank at Ace motors!!! I got approved thur no credit check program after all banks denied me !!! Highly recommended !!!
Akeem Wood
a month ago
Got a great deal on the car I always wanted they got it for me preaproved and ordered.
Djaay Johnson
6 months ago
Amazing customer service. I can t recommend Ace Motors enough. The staff was very personable and responsive throughout the entire process. They provided a smooth, supportive transaction from start to finish. Deal with confidence!
Jada Boo
3 months ago
I love the experience here at ace motors! Frank was very nice and polite and got me riding very quickly.
Spiritual scoob
4 weeks ago
Hollywood looked out for me really well helped me get a license and worked with my credit to get a car.
Isaiah Gamble
6 months ago
Worked with Hollywood he helped me pick out an amazing 2015 Audi really helped me picked a car just right for me in my budget also a car my wife was super impressed with
Andjello Delhomme
3 months ago
Frank nice and he patient with me overall and the car he sold me is perfect both guys overall nice and good
Naydine Felix
2 months ago
I love this place they really looked out for me. If you are in the military go see tommy he will hook you up.
Stephen Barr
3 months ago
Hollywood is a great help getting me into my new 2021 hyaunda eleantra great deals!!
Nasia
3 weeks ago
Friendly staff with very good cars for reasonable price
Bryan Epps
a year ago
I couldn t be any more happier with my Passat fantastic vehicle and a great sales experience go see Sal and Frank you won t be disappointed!!!
Ray Brown
9 months ago
I put a security deposit on a vehicle that I wanted to look at but would be a day or two before I could get there. I live 5 and a half hours away so not right down the road. The vehicle was not what I wanted. This was on a Saturday that I looked at the vehicle I asked for my security deposit and was told only a manager could refund the deposit and would not be available until the following Tuesday. Called the following week and was told it would be processed in the next few days . It has now been 3 weeks and now I feel that this place is screening my calls. I would not recommend going to this place . Not a good way to do business.
Sebastian Roa Camargo
9 months ago
I bought a Challenger on December 23, 2022, and I've had to spend over 3000 dollars to fix different things. Don't buy their proguard warranty, it won't do anything for you. Do your research and negotiate the out the door price, you're better off buying privately or from a reputable dealer.Update 7/20/20232000 dollars more to have drive shaft replaced, now I'm at 5000+ dollars out of pocket spent on a car bought less than a year ago.
Damian Aguirre
a year ago
This place is amazing. They took care of me and my car whenever I needed it. Recently I got into an accident and there was an issue with my insurance and they helped me out, they even went out of their way to help me find a rental. They didn t screw me over when I first bought my car from them and actually helped me build my credit. 10/10 would most definitely recommend.
Chereese J
7 months ago
Ace Motors is an awesome place to get a vehicle. The staff is friendly and they really work with you without being pushy. I went in with doubts, but left very happy!
Yuliana Luneva
a year ago
Very clean and comfortable. Staff was very friendly and knowledgeable. Frank helped us to get exactly what we wanted, from trade-in to out the door. Had no problem spending a couple hours here while doing paperwork and finalizing financing. Again everyone was incredibly friendly and made time fly by. Would highly recommend this dealership.
Isaac Maldonado
3 months ago
Appreciated the help from Hollywood got me a good deal on a nice Corolla