Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Keigan Warren
4 weeks ago
Best local shop in the area. Easy to work with and knowledgeable.
Luke Steindl
9 months ago
I love Tony and the team at Lafon Auto! They are a pleasure to work with and treat everyone like family. I've had a few alignments done here, and had them do some work on my truck whilst I was recovering from surgery. Couldn't be happier with the service and work done. It is great having a shop of this caliber out here in Newport!Service: General repairs & maintenanceService: General repairs & maintenance
J Swan
8 months ago
Great shop to bring your vehicle to. All of the employees were very friendly and they took care of our vehicles quickly and professionally! We are glad to have a local place that we trust to take care of our vehicle maintenance and repairs.
Steve McIrvin
a year ago
I had always gone to dealers before moving here to Blacksburg, so I was looking for a place that would provide expertise on both my van and car (different makers). Lafon initially got my business because they had time to book me for a safety inspection, but I was impressed and I have been now a total of six times. Mostly oil changes, but also a wheel alignment, a full brake job, and yesterday a fluid exchange for all my van's fluids (10-year mark). Tony at the front desk is always super knowledgeable and communicates really well. They have good pricing and meticulous attention to detail. I keep really good records of all my auto visits and these guys never miss. Overall I'll be very happy to keep coming here for the foreseeable future!Services: Transmission, General repairs & maintenance, Auto brake repair, Vehicle Inspection, Wheel alignment, Vehicle safety inspection, Auto maintenance, Oil change
Karen Link
2 years ago
Lafon's is the best garage, hands down, in Newport & surrounding area. Lance, Tony, & Josh are very professional, courteous & they know their "stuff"!! They always go the extra mile to answer my questions. I would not consider taking my vehicle any place else. I could not be happier.
Robert Agnew
6 years ago
Tony and the team at Lafon have been servicing my vehicles for over a year now and I couldn't be more pleased. They are a great blend of experience, customer service and value. If your looking for an honest, capable and fairly priced garage, then give Lafon Auto a chance to earn your business, too busy and can't wait...they have a shuttle! Go see em!
AMS
2 years ago
I was in a terrifying accident from hydroplaning in the snow down a hill while I was passing through & staying in town back to Florida. Lance was SO helpful and kind when I was going through post traumatic dress from the accident. He kept in contact with me every day and let me pick up my belongings from my damaged vehicle on a day they weren t open, just so I could stay on my schedule heading back to Florida. Dealing with the situation that I was in, Lance made things so much easier by being so helpful. Would recommend this tow auto shop to anyone in the area. Thank you Lance and the workers that were able to pull my rental vehicle up.
Kasey Donaldson
5 years ago
Outstanding!!! We were visiting the area for a family vacation from St. Louis and had some car troubles when we arrived. At first, I thought the issue would be quite extensive and expensive. They were very thorough and the issue turned out to be something smaller than expected. A lot of shops could have, and maybe would have repaired things that were not needed, but they were very honest. They also went out of their way to make sure it was safe to drive. They were very nice and welcoming. I couldn't have asked for better service. After many hours driving back to St. Louis, the car held up great and had no further issues. VERY PLEASED!!!! I would HIGHLY recommend them. If I could give more than 5 stars, I would.
Rachel Lucas
5 years ago
I received GREAT service from Lafon Auto! In fact, I drove my vehicle from Roanoke to have it worked on in Newport just because of their reputation. I have a pink mobile boutique that is operated out of a Ford E450 bus called Couture Unicorn and I wanted to make sure the work was done right. It was!! They went above and beyond! They did great work, had great customer service and it was worth the hour drive to make it happen! Thank you SO much! I will be back!
Marlie Thomas
4 years ago
We re from Florida and on a thousand mile road trip, our radiator blew out halfway up the mountain about 2 miles from Lafon Auto. We managed to get our car up and over the mountain and make it safely to their shop. Not only did they fit us into a busy schedule and replace our radiator the same day, they also gave us and our crazy dogs a ride so we wouldn t have to sit there for the 6 hours it would take to fix our car. We got our car back the same night and we drove 500+ miles to Michigan without any problems whatsoever!
Jacqueline Hamlet
5 years ago
We got a flat tire in Pembroke, a wrecker went past us and my fiance flagged him down. This gentleman stopped and after explaining our situation, he towed us to his shop, put two tires on our car within 20 minutes. His staff was very friendly and professional. If you are ever in that area and need car service, look them up...Lance, thank you for everything you did for us today.
Rachel Aaron
4 years ago
This place is awesome :) My daughter goes to Va Tech and her car broke down on her. She took it to a shop nearby and they gave her an estimate of over $2,800.00 to fix it. I called Lafon, explained the situation, and sent them the est we were given at the other shop. They gave me an est of about $1,000 less which included them going to the other shop and towing it to their place. After looking over the car they found that it didn't need everything the other shop had quoted and was able to fix it for $1,300.00. I would definitely recommend this shop. Very professional and trustworthy. Repairs were completed over a month ago and haven't had any issues with the repairs.
Christina Sneed
6 years ago
Lafon Auto has amazing service, quick, and friendly! I was driving off road and while I was driving I hit a rock and the plastic/metal casing under my car broke and came undone. Lafon Auto was the closest garage to me in that area. I thought my car was not going to be able to get fixed because I came about 45 minutes before the garage was closing. They fixed my car in about 30 minutes and I was sent on my way! The staff was really welcoming and reassuring as well as quick and efficient. I will always go back if needed.
Daniel Eaton
5 years ago
Lafon Auto is the go to place for repairs! I took my truck to Lafon Auto to get a second opinion on the diagnosis of the problem, Lafon Auto ended up probably identifying the issue and saved me an unnecessary engine teardown that I was informed to have needed by another repair shop! Lafon Auto has a very solid and knowledgeable mechanic staff and excellent customer service and fair prices on repairs. Down time on my truck was minimal. I stand behind this repair shop and will continue to bring my vehicles there for general service and repairs!
Cora Gnegy
6 years ago
After a hectic few days of dealing with personal car issues, Lafon Auto was most helpful. Tony and Lance and team identified the real issue and corrected (replaced fuel pump) that problem. There were other issues with my vehicle and they recommended a treatment service of which corrected all issues. I would recommend them for repairs or maintenance.
Jack Maxwell
4 years ago
If there were more stars I'd give them, no kidding it's hard as hell to find a honest mechanic that knows what their doing. Well Lance , Tony & Josh DO, I have a 17yr old Class A motorhome , a 20 yr old Mercedes & a 35yr old Dodge truck and whatever I throw at them they get it DONE!Great work , fair prices , what else is there? I'll NEVER go anywhere else, Yes their my mechanics but their also my friends, hell my dogs ever welcome!NO NEGITIVES ++++
Chris towns
3 years ago
Always very friendly and professional. One of the few honest auto repair places I can think of. I will only use Lafons for any auto repairs I cannot do myself. HIGHLY RECOMMEND
F P
3 years ago
helpful and prompt. i had replaced a brake bulb incorrectly and they installed it correctly, didnt even charge me for it- many auto places would have charged you if they knew they could get away with it, but lucky that these folks arent out to take advantage. great experience!! thanks lafons!
Robert Borman
5 years ago
Excellent service, and fair pricing. They completed an alignment, new tires and state inspection in a timely manner. Staff is very knowledgeable and facilities are professional.
Cindy D
2 years ago
Super friendly and helpful guys! I'm very happy with the work they recently did on my F150. Would definately recommend.
Team Brittons
5 years ago
Driving through - my car broke downEvery other auto repair shop I called could not help me on the same dayLAFON PULLED THROUGH!Professional and affordableThank you for getting me back on the road again with great service!!
John Machen
3 years ago
Great service with inspection and repair of our vehicles. Its nice to have a trustworthy local shop that can take care of a wide range of repairs and maintenance.
Joe Ogle
4 years ago
Great customer service. Very detailed explanations of work. A work guarantee and delivery of my car when it was done! Hard to beat.
Alan Duchovnay
6 years ago
I have several work vehicles for my business. LAFON AUTO provides prompt and superior service for my fleet.Thank you,alan duchovnay,blacksburg chimney services
Sharon Williams
3 years ago
Always do excellent job,I highly recommend them to handle your automotive repair needs.Tony is professional and very helpful.
Jon Eaton
2 years ago
They fixed my vehicle, and through out the process they kept me posted on other issues that I was having. I was pleased with the service I received.
Tatanka T
a year ago
great place to go for all your auto care needs Tony the owner is honest and won't do unnecessary work or repairs 6 stars highly recommended
John McGee
5 years ago
I have have 2 older cars that require a bit of TLC. Lafon Auto has saved the day on several occasions. They are my go to garage now.
Elaine Cook
2 years ago
So nice to have an honest mechanic with lots ofExperience. They have a shuttle service as well
Randall Smith
4 years ago
Very honest and knowledgeable. Great service and good prices. I don't go anywhere else.