Pure Platinum Auto, LLC
4.2 (30)
4806 Mercantile Dr, Newport News, VA 23607
(757) 806-6755
pureplatinumauto.com
Claimed
From the business
- Identifies as veteran-owned
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Stunt Devil
5 months ago
I've been taking my vehicles to them for about three years now, and they've always been good and fair to me. Check these guys out before anyone else.
Lazaro Morales
4 months ago
I recently bought a black GS from them they treated me good n got me wht I wanted
Tiana Bailey
2 months ago
Have yet to receive the piece that this company broke on my window, now I can t roll down the window on the door that they replaced. This company is trash
Andrew Reed
4 years ago
Had to get a dent taken out of the door. The scheduling was very easy. They did a great job, the car looked like it had just rolled out of the factory. It was done in a few days, and it was high quality work. I even referred a friend to go there. Thank you so much Pure Platinum Auto for the amazing Job!!!
Charles Canty
a year ago
Had my Mustang towed to the shop for repairs. I was informed that the fuel pump was bad. The crew replaced it quickly for a very fair price. Thanks Pure Platinum.Service: Engine repairService: Engine repair
LK
3 years ago
These folks are LIFESAVERS! I was on a road trip back from the Outer Banks and my car broke down (on a Saturday at 6:30pm, when all the shops are closed for the wknd). Google incorrectly had Pure Platinum's hours listed as open on Sunday, so I got my car towed to their auto body shop and left it overnight. On Sunday morning, Rudy was at the shop and was confused why my mom was hovering around his gate (since are no longer open on Sundays). Although they were closed, he opened for my mom and fixed our car for us first thing Sunday morning so that we were able to drive home. He charged us a beyond fair price and was the nicest guy ever. VERY HAPPY WITH THIS COMPANY!! LIFESAVERS!!!
Alicia Delk
4 years ago
I recently took my vehicle to Pure Platinum, and the experience was the worst I ve ever had. Although, my estimate clearly stated descriptions of items to be repaired, cost of parts, and labor; the mechanic failed to make the completed repairs. When I called the owner, of Pure Platinum, he stated the mechanic who completed the work on my car only rented a space in the shop. I instantly found out Pure Platinum was not responsible for my car but Auto Body Illusions was. Just stay away from both places. The mechanic who worked on my car decided he would pay for my condenser, however he refused to pay for labor because I took my car to another shop. The mechanic at Pure Platinum/Auto Body Illusion got paid to to the work but did not do it. Do not take your car to this place.
Torie Tucker
4 months ago
Terrible customer service.
RandY GREGGS
8 months ago
Great service and great price!
Crystal M
5 years ago
Have the best mechanics in the world. I love their honesty and their commitment to their customers.
Tracey DeBrew
a year ago
They are the BOMB! They are the only mechanics that work on both my vehicles.
Keba Jones
a year ago
Unprofessional at it's best.
John McCormick
a year ago
Great service!
Jacqueline Jones
2 years ago
Shirt was way too big
Liberated Brand
2 months ago
Unprofessional
Richie Rich billion
6 years ago
Top of the line service!!
Jonah Bell
6 years ago
Excellent
Louis Creekmore
3 years ago
My knew job
MSB Management
4 years ago
Great Service!