Naaz Premium Tire & Auto Care
3.9 (11)
12598 Warwick Blvd, Newport News, VA 23606
(757) 575-4990
naazpremiumtire.com
Claimed
From the business
- Identifies as Asian-owned
Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Gjfyfd Cuff hhg
a week ago
This place charge me $978 for 2 spark plug replace and pcv hose replace. The parts were just $233. The guy claim it took him 8 hours to replace these parts. This place only good for tires not anything else. They lies and steal people money. I contact several companies after this. I was informed it don't take 8 hours to replace these parts that I was rip off.
Tasha Brantley
a month ago
Naaz is a very unprofessional and unorganized auto care shop. After calling about an appointment, I was told to come down to get tires and brakes work completed, by the lady (owner). When I got there, Ted (manager) immediately expressed to me how tired he was and was the only one to do tires and not able to do it that day. I explained it was the owner that sent me in and he started talking about why she runs the shop the way she does and that she s never there, etc.. I left and I of course called the owner back to let her know of the experience I had with her shop and her manager. She did apologize and offered me to go to another one of her shops and offered a discount but because of the horrible experience with the actual shop manager, I refused as I would never give them my money! This company truly needs to be revamped as it is highly disrespectful and should be avoided at all cost. I ended up paying more at another location but I did not mind because the other tire company was extremely professional and caring. I do not recommend going to this location.
Cole Brundage
5 months ago
Was excited to try out a new tire business 5 minutes from my house. Had them remove 1 set of 4 tires from a set of aluminum wheels, discard the tires from 2006, and then move a set of 4 tires from 2016 from another set of aluminum wheels to the original wheel set. I then took home my 1 set of wheels with no tires and my other set of wheels that had the 2006 tires now with 2016 tires. They damaged the finish on all of my aluminum wheels and I left with one sidewall bubble on one tire and two sidewall bubbles (1 inner sidewall, 1 outer sidewall) on another tire. Sidewall bubbles are always a risk on older tires but 3 bubbles seems to point to lack of experience or rushing. I am not sure why any rushing would be needed when I was the only customer there. I pointed out one of the sidewall bubbles to the employee and he just shrugged. A sidewall bubble is very dangerous, I would have expected them to recommend they remove that tire and discard it. They also did not offer or include tire balancing which should always be done - didn't matter to me since I knew I would have to buy a full set of new tires since two of my tires were now ruined by the sidewall bubbles. I think this is probably an OK shop for vans and trucks with steel wheels and tall tire sidewalls that are easier to work with but it was a mistake to take my nice condition aluminum wheels and lower profile tires here (235/45/17). I will definitely not be returning.
Lauren Brown
3 months ago
They had the correct tire sizes I needed that I couldn t find anywhere else. Staff was super friendly and helpful and all at a great price! Will definitely be returning!
Jay Hazard
6 months ago
Very good people! Great Customer Service, fair prices, and they won t overcharge you, I ve been to tire shops where they try an overcharge, the. Lose customers! I highly recommend these people, I just changed 2 of my tires, I m gonna go back and change the other two.
Lolita Smith
6 months ago
Greetings My name is Ms Highsmith Im very thankful for the awesome customer service support today..Extremely grateful that I was the 1st customer. I really appreciate the support and care you guys showed me today and I will recommend my family and friends to you great customer service irate 5 stars
Denysia Wright
3 months ago
Great service! Robbie was great as well as Naaz! Will come again!
Roanak Ali
3 months ago
Nice service and store very clean
Montel Wright
3 months ago
very professional quick and easy