Leggett & Jones Auto Repair
4.8 (183)
14380 Old Courthouse Way, Newport News, VA 23608
(757) 877-2512
leggett-repair.edan.io
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Christie L
3 weeks ago
If you are looking for a honest mechanic this is the place you want to go to. I had went to a Firestone for car service and they had recommended some expensive repairs. Being a female I wanted a 2nd opinion to validate the recommendations. Leggett and Jones gave me recommendations that saved me hundreds of dollars. Highly recommend.
Thomas Hall
3 weeks ago
These are the good guys of independent auto repair shops. Sometimes you might wait a day, but for me, it s done right.
Dwayne Perkins
a month ago
Been going to Legget and Jones for over 15 years. Honest, quality service. It's off of a back street yet a lot of people go there and keep going there. Look at all the reviews from people that have been going there for decades.
Stephen O'Grady
6 months ago
I recently received an inspection on my car here and while waiting I was impressed by the customer service provided by the person working the front counter. Despite having a lot of cars to process through each customer was dealt with patience and kindness. I wish this level of service was prevalent in more places.
Amy Welcher
3 months ago
They do a great job and are very honest. They solved a problem I was having with my car when three other mechanics didn't know what was going on
Dianne Howard
a month ago
Great service and feel confident bringing my vehicles there and they are fair.
Philow 757
3 years ago
If your searching for a trustworthy, affordable mechanic, than this is the place to go. My only regret is that I should have started taking my vehicles there 20yrs ago.
T White
3 years ago
The best service. Reliable, honest, and fast service for a sudden emergency service. Window wouldn't go up. Switch was gone. Was fixed within and hour and 1/2.They didn't break the bank either. They have definitely earned me for life for mechanical problems
William Hurst
11 months ago
Mr Guy is retired but he worked on my Antique Buick called me and told me what needed to be done. I was so happy that he worked on my car
Junk.E. Chan
3 months ago
This is GREAT auto repair shop experienced mechanics that care about the auto health & life of your vehicle $incerely.Junk.E.Chan
Sandra Hays
2 years ago
These guys are great people. They know what they are doing and the prices are on point. I love the fact i get my car back the next day. Keep up the good work!Services: Transmission, Exhaust, Tires, General repairs & maintenance, Auto engine diagnostic, Brakes, Battery, Oil changeServices: Transmission, Exhaust, Tires, General repairs & maintenance, Auto engine diagnostic, Brakes, Battery, Oil change
Richard Robinson
a year ago
Love this place. Went for oil change and state inspection. The mechanic told me about some issues with the front end (don't you hate when that happens). Cost a more than I wanted to pay,,,but well worth it. Love the honesty and workmanship. The repair was of safety concerns and it corrected a vibration problem no one else was able to find. So in the long run they saved me time and money. By the way the vehicle is a 2007 Toyota and with their help I plan on keeping it until the brakes fall off and can't be put back on. Thanks guys
Joseph Wilson
10 months ago
Very good (outstanding) service. We got requested service as well as inspected other repairs needed now as well in the future to have vehicle run properly. This is my number one repair shop hands down.
Pt Skorupa
10 months ago
Just wanted to share this.I'm married into the Skorupa family.DMD Thomas Skorupa would have been my father in law. Tom was good friends and a faithful customer with the original Guy Jones.May they both rest in peace.Guy took unconditional care of Tom's family when his health became terminal.The character of this business has not been compromised since day one with Guy.The values that have been passed along to family, friends, and patrons have stood the test of time.Thank you, Jones family, the sons, and now the grandchildren.
Thomas Dobson
8 months ago
They did a good ,honest job.He told me beforehand how much it would cost. When he was done, that's what I paid! No surprises.
Jess West
5 months ago
They are the best, prices are reasonable. They are very helpful and pleasant. Good ppl
Amelia Avila
2 years ago
These guys are genuinely honest folks! A few years ago, I went through quite an ordeal at a different shop, and they still didn t fix my car. At the recommendation of a family member, I brought my 15 passenger van to Leggett & Jones. I m so glad I did!!! They went above and beyond to get our van fixed quickly, and for reasonable cost. The owner even offered to call the other shop to talk to the owner about what happened. He also thoroughly explained everything that needed to be done. We have been bringing our cars to this family owned business ever since. When my husband or I drop our cars off, they have our complete trust, which is far more than we can say for most auto repair shops we ve ever dealt with. We recommend them to everyone!!! Leggett & Jones will always have our business!Services: Tires, General repairs & maintenance, Auto engine diagnostic, Body & Trim, Engine repair, Wheel alignment, Brakes, Battery, Oil change
G Neuhart
2 years ago
I have taken my cars to L&J for decades. They literally treat people like they would want to be treated. I have great confidence in their expertise. I do a lot of my own work, but they catch things that I miss or that I can t do. They ask a fair price for their work, and never suggest things that I don t need. I couldn t ask for a better team of people to take care of my cars. Keep up the great work!
Kathy Harris
10 months ago
We took our car there because it wasn't running and they called us and said it was ready and we picked it up and not 20 minutes 30 minutes. Later after we drove it for a while it was right back where it started and as far as I can tell they didn't do nothing to fix it nothing. Just charged this money
grayling drummond
11 months ago
Been coming here for years to inspect my motorcycles and they take you on a drive in basis but call them first to verify how busy they are. Great guys with that small town touch.
Sharon Berg
4 years ago
Guy and his son, Micah, are the very best! They do great work at a fair price and they're honest. Leggett and Jones has taken care of our vehicles since we moved here in 1997. We've never had a bad experience. You can trust them.
The Vine Landscaping
10 months ago
I called them in a pinch at 715am. They picked up my truck at 745am and had it completed and up and running by days end. Good service!
Cajen Snow
9 months ago
I was recommended Leggett & Jones by a friend. I was treated well. They're very thorough and prices were reasonable. I highly recommend.
melody cerny
2 years ago
Good people continuing the family business. During a busy time for them, I was able to get an oil change, and inspection, a not so easy fuel filter replacement, and a PCV valve check (which is difficult on this car), and I had it back the next day! I had some other problems that would need to get fixed later, but they gave me some good information on what the problem may be and what it would take to fix it. They are honest and have integrity. I trust them and will be back. The prices are good, they are organized, and they are professional. Well run!Service: General repairs & maintenance
Bobby Clark, Jr.
3 months ago
Real nice people easy going fair priced
Akellydill
4 years ago
My mom comes here all the time for any of her cars needs and referred me over and I have to say it is hands down the best shop I ve been too! They are professional, kind, knowledgeable and very easy going! I brought my car here in the last minute in the end of the month basically scrounging around trying to find someone to do my inspection! I got up at the he crack of dawn and couldn t find anyone who would take me. All I did was call up here and let them know what I needed and he saw me right away! It made my day and really meant a lot that he took time out of his busy day to help me. I will be telling everyone about them! I would definitely recommend coming here and bring all your family and friends! They are honest, punctual, professional, knowledgeable, caring and amazing all around!!! Thank you so much for seeing me on such short notice, literally! I am a procrastinator and I thank you so much for helping me out! I will always come here for anything that I need. They also added an extra service to today for me when I said I would make an appt, instead he said no I ll do it today. I absolutely love this place!
Robin
4 years ago
We have been customers of Leggett and Jones for 30 years! They're trustworthy and they do excellent work. They don't EVER jack up the bill with unnecessary repairs. In fact, we had asked to have the belts checked on our truck before we went on vacation. Guy told me that the belts are old, but they are still good, so he did not replace them. You can count on them to do the necessary repairs the right way the first time. I highly recommend this shop!
Olegoat66
2 years ago
Most honest, trustworthy shop in the area. Always packed with customers but always work to fit me for unexpected repairs or scheduled state inspections. We take all of our cars to them and recommend to everyone we know.
Ed Baines
4 years ago
When the guys who have worked on our cars for 40 years finally retired, we moved over to this outfit and have been equally pleased. Decent prices and we haven't had to take anything back yet for another try. They are on bit of a back road. They have been there for a while. That's meets the standard economic model for a business that must be good. If you are an out-of-the-way place and are still in business you must be doing it right
David Wilson
8 years ago
Great local mechanic. I have a fairly old car and being new to the area it's often hard to find a replacement for that honest and reliable mechanic you had at home. I'm sure you know the one! I was pretty happy when a friend recommended this place to me. I've had work done here many times, their prices are fair and they have a quick turnaround. I will continue to use them in future. Thanks a lot guys!