AutoZone Auto Parts
4.6 (49)
15432 Warwick Blvd, Newport News, VA 23608
(757) 527-6170
autozone.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Deborah Bullock
6 months ago
A employee named Musa, provided THE BEST customer service ystrdy! I came in frantic not knowing if the issue was only my battery or something else. He was knowledgeable and put me to ease as he wrkd on my car!
J Kimble
2 years ago
I would like to take a moment to recognize the team at this store! Crystal, the store manager is always professional, polite and very well informed. I called this store today and Dani assisted me with purchasing new windshield wipers. She was great! I feel like the team at this store cares about helping people make the right decision when purchasing products for their vehicles. Much appreciated! Keep up the great work and excellent service!
Breona Rodgers
a year ago
Hi, I love purchasing my car parts from here!!!! The staff is so sweet and will do almost anything to make sure you are satisfied. You may not have the knowledge as a woman what you are purchasing but they don t belittle you or make you feel bad. I m young and I have health issues and I m not always patient! They will take their time with you, if I remember correctly. Eric and Marc goes all out their way! Thanks guys
Elfonsey Cross
a year ago
Had ordered a part online for pick up but once I got there I was informed that the part was not the right part. Ugh..after driving almost 2 hrs of course I was not happy. I would like to say though that the staff was very professional and did their best to alleviate the situation. Chrisean(hope I spelled that right lol) was very helpful and did everything in his power to make the situation better and I'm absolutely grateful for customer service like this. Great job today!!!
Kathy West
a year ago
Excellent service! I was treated with so much professional attention concerning my needing a new battery. The price, service and knowledge of the quality battery I needed was available....even on a busy rainy day. Excellent store and staff ...they have so much patience with every customer!
Rick Harris
10 months ago
Will never shop at any auto zone again Have been a loyal customer for years (20) . Purchased a clearly defective part whereas they claim is not theirs, no refund. Bad part cost me an extra 350-400$ in diagnostic/further repairs. Duralast part matched on website so never again and recommend to never deal with auto zone.
Alexandria Kim
9 months ago
came to purchase a battery and they gave us the last one which was manufactured 9/21. came home and the battery was completely dead. couldn t even go back to this autozone because we got the last battery.
Douglas W. Reynolds, Jr.
2 years ago
Very attentive and friendly staff with a very impressively clean store filled with a wide variety of brand-name merchandise. The original building had been a depressing low-end general store dying a too-long lingering death, but Auto Zone has REALLY done a great job of major urban renewal in this modest shopping center. Happy to have them this close to home! They should do well here, as there are plenty of cars and plenty of young drivers!
Christopher Cross
a year ago
Ms. D, the manager of the store was the kindest person I've ever met. She helped so much, I can't thank her enough!!
Emilio VonStrousse
2 years ago
My cashier Chase was great, he knew exactky what was wrong with my car and even changed the part for free, awesome dude and good prices on the parts!
Jolie White
2 years ago
Chase is such a awesome employee! he helped me with my cigarettes port which was a stupid plug! thanks chase!!!
Byron Burks
6 months ago
Great service and parts availability.
Jose Chacon
2 years ago
Good and fast experience. Shawn was awesome and helpful testing, purchasing and replacing a battery for my truck.
Xbreaks hwd
2 years ago
Very helpful! Very Peaceful and very well sorted item's. Small little place if you need somthing in a pinch.
Roland Anuba
2 years ago
Dani Lindsey is super awesome in customer service in any Autozone! She is cute too.
Frank Langner
2 years ago
Don t do buss.with this company. They said I had a refun coming sent me wrong part I sent back. Now 12 days still no refun. This company no good. Stay way!!!!!!
Cindy Bowens
5 months ago
Cashier very helpful!
thomas taylor
2 years ago
Probably the best autozone I ve gone to, Chase is the best will be going there as my main auto parts store!
Mr Unknown
2 years ago
Honest manager helped me jump start my car and diagnose my cars issues free of charge.
Walter Wallace
a year ago
Didn't have exactly what I was looking for but they had the next best thing.
Kathie Weaver
a year ago
I always enjoy AutoZone. They're always eager to help
Sammer Soubra
11 months ago
Great service friendly people
Tony Gonzalez Rios
8 months ago
Always a pleasant experience
marion thomas
a year ago
Good group of people working in there .
Vettemaster
a year ago
Had what I needed, and great service
Sean Downing
a year ago
Good customer service.
Jennifer Parham
8 months ago
Awesome staff!
B P
a year ago
Outstanding customer service!
Constance Harper
a year ago
Courteous and professional staff
Laroy mobile mechanic
2 years ago
Have great deals