Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Michelle Barlow
4 months ago
I would not recommend this place to anyone the lady in the front I think she said her name was Ann or something she was absolutely rude and have poor customer service she was rude with the guest in front of me before she helped me out , I think she woke up on the wrong side of the bed this day but I will not be returning until they get better customer service. I give them a 1star
K T
a month ago
Please do not take vehicle here. Owner is very rude and disrespectful. I took my car for inspection and now my car is making a horrible sound every time I have to make a left or right turn. Save yourself and go elsewhere.
Eshley Richardson
4 months ago
Amazing place to get a oil change. Just one time I came in and got service (oil change) . The lady said $80, a few weeks ago it was $70 other than that I give 5 stars ..
Shalynn McCallum
a month ago
Whoever they having answering they phone need to do better. She rude &cant nobody understand her.
bel salas
a month ago
Lady on front is rude and they overcharge I would not recommend this place
Just Love Me
a year ago
I have been getting my vehicles inspected from ABC since they opened on Jefferson Ave. I love the service. Being a senior citizen I feel like he is not trying to charge me more than I can afford. Thank you so much for your service.
Colin Cabarrus Sr.
a year ago
Had all 4 breaks replaced here and no, not on the same day. At the same time, my breaks were done within a few hours and I was back on the road. My truck drives smooth and nice!
Pat Anderson
2 years ago
My husband took his vehicle to ABC Auto a few days ago for a re-do on the inspection. Being we had a rejection sticker from another Auto Repair Facility. We were quite suspicious about the work needed.being we had the vehicle lifted and couldn t duplicate the issue.Apparently ABC never duplicated the issue, either. But they said we needed a rack & pinion assembly.Because ours was leaking. My husband asked the receptionist Virginia if he could order his own part. She stated he could ! Once the part came in on Friday. We took our vehicle Saturday morning March 26th. The owner told my husband in a rude manner, that he could only buy the part from him. And not from another outside Auto parts store. So he would not honor the part. I think it s important to read the reviews to form your own opinion. I told my husband the owner has a tendency of being rude. Few of the reviews was about the owners attitude. Showing unprofessionalism will not bring you customers or repeat customers. After having breakfast at Dennys. We were able to find an Auto Repair place. That would let him use the part he had. Service: Vehicle Inspection
gary hoell
4 years ago
This used to be a great place to get your car worked on at a good price and great service... NOT NOW ...The receptionist is about the Worse person to deal with. I always took my car here for repairs , and recommend many friends to them, but $$$ seems to be their main drive and not Customer Service. With this Very Rude and Obnoxious receptionist they're going to lose more business... definitely lost my mine! Also they Charged me $ 35.00 for a so-called diagnostic fee to tell me that I needed a new CV Axel....THATS WHAT I TOLD THEM I NEEDED TO BEGIN WITH. Like I said...it s all about getting your Money, No Matter What. Even if it cost them loyal customers.
Kiwi Spencer
5 years ago
Would have gave 5 stars however the service that is received from your front desk worker is unacceptable. She is EXTREMELY unprofessional, she makes your place of business look very bad. Her attitude and tone and lack of customer service is not what your business need. I would highly suggest hiring someone who enjoys their job and take pride in being the first face that a paying customer sees when they are walking in. She doesn t even have proper or semi proper phone etiquette, and that is not ok from a business stand point. She s rude and do not show willingness to help. When I walked in the owner greeted me instead of the front desk worker. After I gave my key and signed a paper and handed it to her I stood there thinking that there was something else that needed to be done. She looks up after maybe 30 seconds and says. Oh I m done. Unacceptable. Then when I picked up my car after paying she handed my keys and walked out. No have a nice day or anything. I just walked out and made the decision not to return to get my car serviced until you find someone else who know a little customer service. I never wrote a review on an establishment however this needed to be addressed. VERY UNPLEASANT! Again owner and work is GREAT!!!!!
Dustin Nguyen
2 years ago
Not recommended to anyone. No friendly military services. He cheated on my vehicle inspection by explaining my tinted visor band was illegal and charged me $10 to removed (inspection only $20). If I don't remove it, he will fail my inspection. I asked was the laws changed and he says NO. I got inspected last year with no problem. My wife's car with the same visor tinted got passed at another place with no problem.
Kathy Nichols
a year ago
This shop does great work and at an affordable price. The staff is very friendly, and will take the time to listen to your needs and give you an input what they think your problem is. Super great place I would highly recommend ABC Auto
RadiateTruth
a year ago
Speaking of fast service they had me in and out for just a simple Auto inspection in less than 15 minutes. Great job ...!
Thiccgurlpatty
5 months ago
Terrible customer service lady up front has a bad attitude
Nakea Allerdice
2 years ago
Great place to get your vehicle worked on.Only suggestion would be for them to be slightly friendlier.Definitely not a bad experience, service with a heart is appreciated though.
Sherri Holley
4 years ago
This place is the worst. Never ever go here. I went to get an inspection, last minute on my part. The lady called on the phone to tell me why my car had failed, I could not understand her. When I arrived I asked, I guessed the owner, to show me what was wrong. My right, my car. He snatched the paper off the counter and said something in a foreign language to the lady behind the counter. When we went outside he said, where s the car, where s the car. His body language was so rude. I was like you parked my car. He went over to the car and 1/2 way pointed out why he failed my car. As we walked away from my car, I asked for my key to lock my car. He refused to give it to me. I told him to lock my car. He pushed the lock on my keypad, but my car would not lock. I told him again to lock my car he said very rudely it don t work. I said yes it does, he said no it doesn t and you know it don t. You know it was broke, you just no pay. FALSE!!!!! The man left my car on, which cause the car not to lock. After he turned my car off I had to tell him two additional times to lock my car. When I went back inside to pay the $20 for the inspection, I heard him say from behind the door you take your car and don t come back. These type of people should not be in business in the USA. I will never go here again and I will make sure if this business ever comes up in conversation I will give the the same rating as my treatment.
VENTWAIN EASON, SR.
2 years ago
I went there this morning for a state inspection they open at 830am I got there at 835am I had a couple of ppl ahead of me I got in the door to be served at 845am and the owner tell me very nasty that he anit taking no more after only being open for 10mins, very bad customer services, I had just been the there the day before to get the same service and I was turned away I don't recommend them to nobody, now I see why the counter persons acts so nasty customer service wise with there care of U because of the leader remember I am a customer U are not doing me any favors I paying U for a service U are there to give great service and make me want to come back SO! I WILL do business else where and will makesure I tell other's how poor and unprofessional your service is.
G. Jones
5 years ago
I would NEVER go here again or recommend this place to anybody. I took my truck there to get checked out for an issue minutes after they opened. As of 3pm (and calls throughout the day) they have not even looked at my truck. The lady answering the phone got an attitude with me for calling to check the status of my truck. I said I would be in the area to wait on the truck, and she lies to me and tell me she said they may or may not be able to get to it today. So after literally spending all day waiting on my truck I'm in the same place as I was when I dropped it off. I was the 3rd person there, but somehow there so many other customers ahead of me that they may not get to me today AT ALL. Do yourself a favor and take your vehicle elsewhere because this type of service is ridiculous.
Ed MacDonald
6 years ago
Have used this shop for inspections and maintenance since he opened. Has always been efficient and reasonable. This family owned business is honest and does good quality work for a fair labor rate. Will have two vehicles in his shop today for oil change and inspection.
Clayton Duncan
a year ago
I just saw how many fake reviews there were that were 4 and 5 star, so I figured I might as well give a fake 1 star review based on the real ones to help reflect how people really feel lol
T. Monae
4 years ago
Don t go here , especially if you re a woman. They try to take advantage of women. My mom went to this shop with an issue, she was charged 3 different times to fix the same issue and was charged a higher amount each time. I heard the owner tell someone if you don t get your car fixed here , don t come here anymore just crooks
C. Bras
5 years ago
NOT RECOMMENDED!!!! Not a trustworthy place to deal with in my opinion. I will never take another one of my vehicles there to be serviced. Received very bad customer service as well. Trust me, you might want to go somewhere else-even if you need a simple oil change!
Greg Jones
2 years ago
I don't recommend this establishment to anyone. Took my truck back to get fixed because of a failed inspection with a total price of $480, then $500, then $530, and now $700. They sneaky, should not be trusted and I am looking for suggestions to pursue legal action.Services: General repairs & maintenance, BrakesServices: General repairs & maintenance, Brakes
Katiana Isaacson
5 years ago
I wouldn t recommend this place. The lady that he has working for him at the front desk has no personality or customer service , she has a bad attitude and makes it seem like it s an inconvenience when customers come in to ask about services . I ve been there and have gotten a few oil changes but I haven t gotten any major repairs on my car because I ve heard from people who have gotten their vehicles worked on there that they don t do a good job or fix the problem and they overcharge people . I wouldn t waste my time or money and would take my business elsewhere
shonna Lee
4 years ago
Would not recommend at all! Paid over $700 and my car havent ran the same since. As of today my car is not running! Claim i need parts that i have already had replaced. Would never go back.
Brenda Smith
6 years ago
Not fair person and a man my friend has been doing business with him for years! Went for inspection and said need 4 tires and we were so surpise !!! So we said ok because my friend TRUST him went to tread quarters and the head man there was just surprise as us !!! We don't need tired so now off we go to get it respected will let you all know the verdict Brenda k smith
Rere Sapp
5 years ago
I was a loyal customer to Mr. Yun' s place of business for a long time. 5 months ago I took my (well kept customized) van to his shop because something was draining my battery. Mind you I bought a new one and installed it myself. Took it to him and got a loan to pay for his 400 dollar fee. Now 5 months later I'm still having the same problem! And had jump my new battery again to bring it to him and he wasn't listening to what I was trying to tell him. I already knew from working on my vehicles 25 years ago that a bad alternator drains a battery. Trying to play me. Autozone confirmed it and the alternator never been changed since I bought the van 13 years ago. So beware! It's only about the money with him and every one fee is 400 or more. Let's not talk about charging me $390 for brake pads on my car the month before the van. And I heard him on the phone telling another customer that when I took my keys walking out the door....smh And to make matters worse, if my girlfriend's husband hadn't checked something for me, I wouldn't known his irresponsible mechanics left the cover off something under the hood and Mr. Yun had to look for it. Don't let him talk you into leaving it so he can check it when he's not solving the same problem the first time. A bunch of clowns! Post your experience so everyone will know. Word of mouth WILL make you or break you!!!!!
Mouna Sek
3 years ago
Had oil changed next thing white smoke coming from my tail pipe. my car was fine for years before I took it to them. Owner very rude . Be careful stay away.Service: Steering & suspension repairService: Steering & suspension repair
JD SIRROM
6 years ago
I went to this shop for the first time; I was told that the job would take 1/2 hours, but it took over 4 hours! I askd a workr about a discount- and I was told" things happen". Lol! As far as the quality of work- I shall see. My first thought after going to this shop was brake king.
jasmine sykes
11 months ago
ABC auto is one of the best repair shops around. I always bring my car for any service that my vehicle needs.Services: General repairs & maintenance, Brakes, Oil changeServices: General repairs & maintenance, Brakes, Oil change