Stuart Rolfe Muffler & Auto Service

4.5 (132)

  900 Murray Olds Dr, Midlothian, VA 23114
  (804) 379-4141
  stuartrolfe.com
  Claimed

Muffler shop Auto parts store Brake shop Car inspection station Electrical repair shop Engine rebuilding service Oil change service Tire shop Transmission shop

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Barry Suggs
a month ago
Stuart & his crew delivered with a thorough analysis, excellent communication, and quick service without sacrificing quality. While needing an expert's recommendation on leaking exhaust manifolds and piping, they showed me the issues rather than just saying what they could or couldn't see. I'm thankful for their thoroughness, honesty, and professionalism to expediently resolve my F150 exhaust issues. Highly recommended without hesitation!

  Rick Lloyd
4 months ago
My wife drives a 2011 Lexus LX 570. We took it to Sheehy Lexus of Richmond because we couldn t get the trunk to open and our tire pressure sensor light was on. Long story short, after keeping my car for 3 days, they wanted to charge us nearly $2,000 for parts and labor. I told them I wanted a 2nd opinion. We took it to Stuart Rolfe on Murray Old Dr/Midlothian Tpke and they fixed everything in an hour. Total charge $137. Thank you for great customer service!

  David Graves
3 months ago
Went in for some exhaust work. Excellent price and serivce. This might be my new go to auto repair shop. Thank you for a positive experience.

  Mary Claire Whisler
4 months ago
Incredibly transparent and communicative staff. After having a negative experience elsewhere, it was refreshing to work with the folks at Stuart Rolfe and get my vehicle serviced.

  Wayne Harrell
7 months ago
I'm glad I discovered this place as I prefer to patronize local businesses. These guys were great, fixed my exhaust leak quickly with no problems plus I got to look under the car to see for myself. Owner is a huge NASCAR (Earnhardt) fan with cool memorabilia scattered throughout the lobby. Very good experience and I will be back if I ever need exhaust work.Service: Exhaust

  Jeanne Olive Wetherell
4 weeks ago
They came highly recommended and did not disappoint!

  Michael Joslin
a year ago
Fast, friendly service!! Honest. Meineke quoted me over $2,000 to repair an exhaust leak. Stuart Rolfe did it for $140!! Made my week! I highly recommend them

  sharon sullivan
a year ago
I have been going to this shop off and on for over 30 yrs. I have always been treated wonderfully. They do what I ask and are quick. They inform me of future problems that may arise and give me options on how to proceed. I trust Stuart Rolfe.

  Warren McGrath
2 years ago
I took my Pathfinder in to get an alignment after getting new tires about 10 days ago. The tire retailer doesn't do alignments and I knew I would have to go elsewhere. Its been years but I have used Stuart Rolfe before and they have been in business for years. I was in and out in about an hours time and able to go about my business.

  Robert Walters
a year ago
they installed a new Jasper engine in our 1989 Silverado and it runs perfectly , actually better than new and gets better gas mileage than the original engine !!! excellent service & highly skilled mechanics !!! ya can t get no better !!!

  John C
a year ago
Stuart Rolfe is everything your looking for in a mechanic. Their honest and fair pricing. They treat you like family and won't try and bs you. I won't go anywhere else.Services: Exhaust, Auto engine diagnostic, Brakes, Battery, Oil changeServices: Exhaust, Auto engine diagnostic, Brakes, Battery, Oil change

  Glenn Carstater
10 months ago
$$$ VERY, VERY, VERY EXPENSIVE $$$Truck towed in. Clutch replacement.6 hours labor @ $119.88/hr $719.284 NAPA parts $1020.60 marked up from $596.96 cost.$40 shop fees$63.64 taxMy total cost $1843.52.$423.64 pure profit on 71% NAPA parts markup from cost to Stuart Rolfe.

  Daniel Gomez
2 years ago
Dropped off a vehicle over a month ago to get a quote on the work and the shop did nothing to the vehicle. They had it for over 30 days with no phone calls and no service. They never told us they did not have time or couldn't get to it. Instead they just let the vehicle sit day after day. Was in a rental for up to $1000 and the owner said he wont do anything to help at all and that "I could run my mouth all I want I don't care". I would never recommend them to anyone ever!!! Plenty of other shops around!

  Deborah Jackson
a year ago
I was very very pleased with the service I received. They were very prompt and I only had a small waiting time of 25 minutes. I would recommend them to anyone and I'll look forward to doing business with them again.

  Gary Prock
a year ago
I went in to have an inspection performed on my car. I had no appointment but they were able to get me in and out in a reasonable time. Now I should add I was the first one in after opening for the day. Thanks so much and I will return.Services: Electrical, Auto engine diagnosticServices: Electrical, Auto engine diagnostic

  Mark Baldridge
8 years ago
I've been using Stuart Rolfe's repair business off and on for 25 years or so, so was amazed they had several negative reviews, because I've always had good experiences with him. There are times when I could easily have been charged a fortune, only to discover the problem was so minor, it was downright cheap to fix, thus making me trust them even more. So, this past time I went to the place for a state inspection and a couple of light bulbs or fuses, and was wondering what type of experience I would receive. Everyone there (including the owner) was extremely courteous, thorough, professional and speedy. The waiting area was spacious, comfortable and had a TV if one wanted to watch. I dropped off the car and 2-3 hours later received the call it was ready. The price was very reasonable and again, everyone was efficient, courteous and respectful. I still give the place an A+++ and I've been to a lot of repair places over the years.

  Justin Maddra
a year ago
Zero communication from these people. My car sat up there without being touched. They never picked up the phone to call me, or the insurance company. Lazy, poor customer service, and subpar work. I'll go elsewhere.

  Geoff Burnett
9 years ago
I have been a customer of Stuart Rolfe for about 5 to 6 years now. I found them on Angie's List and when I first started going there I really liked them. I have taken my car and 3 of my children's cars there for various maintenance and repair. The last couple of times I've gone there have been terrible. They are the most un-personable people with no responsiveness at all. I have to call them over and over to get any answers and their prices have gotten completely outrageous. The last time I was in I asked them to check on an engine light that was coming on. I even gave them the code. They charge me $189.00 to check out the car when I did not want to spend $1800 for the repair.I would absolutely never recommend them to anyone!

  Daniel Breznau
6 years ago
I have used them several times over the past 2 and a half years. They have done an outstanding job. I drop the car off the night before, they fix it that day and I pick it up the afternoon, less than 24 hours after I dropped it off. Problems always fixed. Can't ask for any better, they've earned my good will.

  bruce hoang
a year ago
I needed new brakes to pass state inspection, the team here was awesome, their prices are comparable to online estimates, and they were able to finish the work ahead of schedule.

  Sara S.
3 years ago
I went in for a synthetic oil change and a quote on cost to fix my radiator fan. I did not like that when I went to pick my car up, an extra $25 had been tacked on to my bill for tire repair when I never even asked them to look at my tire, and I was having no problems with it. Also, they did not get my permission before adding on this unsolicited service. Also, they quoted me $1000 to fix a radiator fan, stating that the part alone cost $600. That is a pretty huge markup since they are about $150 or less online. Guy at the front desk was also very blas�, not very friendly or engaging. I will not go back here.

  Brian
2 years ago
Excellent & timely service! Most places have told me I could "drop it off and leave my vehicle there" not knowing a time of completion. They were the total opposite. I showed up for my appointment and they were done in less than an hour!

  Michael Conrad
7 years ago
Personable staff, happy to go the extra mile to please a particular customer. Great waiting area, reasonable prices, good work on my late-model Mercedes. Don't know how you could improve on them. Definitely recommended.

  James Graham
3 years ago
Good people, called at 2:00pm got a quote to have a muffler put on told me they could do it that day.Went was in and out in just over an hour charged less than quoted and welds are all nice and clean.

  Sharon Turlington
a year ago
I was in the waiting room one the day before Thanksgiving one year and the lady came in and said that she heard something knocking in the rear of her carSo they said well let us drive itSo she they went out and drove her car around for a while and came backAnd said well you'll be happy to know we fixed itYou had a rock in your hubcapAnd told her to go on on her trip and have a good ThanksgivingThey could haveTold her that she had something terribly wrong and they would have to fix itAnd it would cost her a lot of money she was a woman and she would never have known the differenceBut they didn'tThis is the most honestCar place I have ever been to and I've been going there for yearsAnd would not go anywhere else I recommend this to any woman or any manCuz they are honest as the day is longServices: Tires, Electrical, Wheel alignment, Brakes, Air conditioning, Oil change

  Ben Davis
6 years ago
This is an honest and reliable repair shop! You can trust what they say. My wife took her car in for an oil change somewhere else and she mentioned that her transmission was running rough, so she wanted them to check the fluid. They tell her she needs $3500 for a new transmission. We took her car here and Stuart Rolfe told us it was just running rough because it had a lot of miles on it.

  Frankie McCoy (Rachel)
2 years ago
Very kind and fast. Palmer helped me and showed me how bad my brake pads were before they were fixed.Waiting area doesnt smell like tires :)

  Sir Joshua Newby
2 months ago
Friendly guys. Good service

  Lauren T
8 years ago
Work they did on my car was okay. Their customer service was absolutely awful. Guy I talked to about my car named Vince kept giving me the brush off and being rude, even ignored what I tried to tell them to fix. Ended up having to bring my car in a second time and specifically talk to the mechanic just to get what I needed taken care of. I will not be going here again even if they gave a reasonable price. I do not appreciate companies treating customers that way. They also left my car unlocked with the windows open out in the lot. Just unprofessional.

  Alvaro Jimenez
3 months ago
One of the only reliable people around here

  Opening Hours

Monday 7:30 AM-5:30 PM
Tuesday 7:30 AM-5:30 PM
Wednesday 7:30 AM-5:30 PM
Thursday 7:30 AM-5:30 PM
Friday 7:30 AM-5:30 PM
Saturday Closed
Sunday Closed

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