Buddy South Auto Parts & Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kim Webb
a week ago
My father has always used this shop and he had me use them when I was younger! My father passed and I still use them. I recently took my car there and they could of charged me anything but they have always and still are so honest with their work. I am so confident that when I go there My problem will be taken care of and I won't be ripped off. They are the best around!

  Chris Touchette
6 months ago
Please read. I used Buddy South many times and was very happy but when two of the window regulators went out in my girlfriends car they quoted her over $800. When I called and asked why it was so expensive they said the car she had are hard to get parts for and on top of that the regulators were riveted in which was more labor. When I mentioned finding the parts on eBay very easily the woman on the phone said eBay motors doesn t warranty there parts. Which anyone knows is false. After declining the service they said they would put the door panels back on. If that was true they would have noticed that the windows were not riveted in and were blatantly tried to rip off my girlfriend. I decided to do it myself and had both regulators in within 2 hours. It took longer to get the door panel off then changing the regulator out. There was not a rivet in the assembly. I even took a picture showing no rivets. They also charged her a diagnosis fee for taking off the door panels but if they did that they would know there wasn t any rivets. So they pretty much either didn t take the panel off or they lied about rivets to inflate the price. I will never trust them again.

  Brian Ross
a month ago
I ve been coming to Buddy South for the better part of 30 years. (God I feel old now) and probably will for another 30. I highly recommend these guys. PS you guys better never let Scott leave!

  Kevin Poynter
a year ago
I have been taking my cars here for 20+ years, they are the best shop I have ever dealt with, they are honest and do great work, I take my pristine Mustang GT here because I trust them to take great care of it as well as my other cars. This is the only place i take my vehicles. I highly recommend them!Service: General repairs & maintenanceService: General repairs & maintenance

  Katie Imel
5 months ago
Great service! They had my car inspection done in an hour. First time i have used them. Friendly service, highly recommend.Service: Vehicle safety inspectionService: Vehicle safety inspection

  Becky Hollingsworth
5 months ago
Excellent service both with our cars and all around customer service. Love that we finally found reliable people to work on our cars - very fair and efficient!Services: Electrical repair, General repairs & maintenance, Vehicle Inspection, BrakesServices: Electrical repair, General repairs & maintenance, Vehicle Inspection, Brakes

  Gene Casazza
6 months ago
Brought my car in with a stalling problem. Scott spent a great deal of time finding the issue. Replaced the camshaft position sensor and all is good . he was determined to find the problem and did. Great dedicationService: ElectricalService: Electrical

  FCA
4 weeks ago
Well, this place seems to have taken a nosedive. At one point they were my go to shop because Pence Nissan, who is no longer around and who were big time crooks (embezzlement was not the only shady things going on there), was the worst place to go to for car repairs. I did not know they now charge just to look at your vehicle; which should have been a visual inspection. A brake caliper was on wrong (front instead of back!?) something an honest and competent mechanic should have noticed right away. The little "I think I am cute" (she's not) girl at the counter stated I was only charged half the normal fee. I asked twice what and why was I being charged. When I ask why I'm being charged for something I expect an answer, not to be ignored. Someone needs her customer service skills brushed up on. Oh well, I guess like doctors and plumbers they charge you just to come in the door these days. Well, I won't be opening said door again.

  Jeff Shrader
5 months ago
Honest, reliable, and trustworthy are words that describe this business. I ve done business with them for years and I have confidence in their diagnostic skills.Service: Vehicle InspectionService: Vehicle Inspection

  Cory
10 months ago
Since the company was bought their practices of being a upstanding company has left the building, took vehicle in for inspection everything that they failed it for only 1 thing was actually faulty everything else was them trying to make bank and screw their customer. replaced the part/parts and then replaced a part that they said was bad and it was still good. Took the vehicle to a diff place told them everything that it was failed for and they basically said they were trying to rip us off. I recommend a 2nd opinion if they fail your vehicles.

  Irving Keeler
4 months ago
Knowledgeable and friendly. Will work in best interest of customer to get a safe economic solution to keep you on the road.

  Kristen Mayo
a year ago
New to the area so looked up a nearby autoshop to get my brake pads replaced. Saw the positive reviews so thought I would give it a shot. I dropped my car off Sunday night and Scott called me early in the morning to confirm. They were done with my car by 9:30am Monday morning. Scott s phone etiquette was great and he was super personable. I ll definitely be going back!Service: Brakes

  Rob Campbell
a year ago
Service you can trust at a competitive price! I've been bringing my vehicles to Buddy's for almost 20 years and I've never been dissatisfied. Scott and his Team stand behind their work and are committed to doing what's best for the Customer!

  Diane Clerkin
4 months ago
Honest kind highly recommend this place my daughter recommend me new to the area would give 6 if I could honda civic

  David Reed
10 months ago
I dropped the car off to get an inspection. The car set for two days. I picked it up on the second day and they did not want to inspect my car and they had been doing inspections on it the last three. I had not changed anything on the car. They said it was to loud and it looks like a toy. I would not recommend that to anybody an I been going there for years .

  Richard Haworth
a year ago
I have used this shop for years. The original owner was AWESOME. Something has happened during the last two years. I brought a car in for an oil change and they used non synthetic with the wrong SAE. Not a biggie. Honest mistake. I brought another car in for a small coolant leak. Less than 2 qt every 6 weeks. After two weeks of them driving and diagnostics (pressure and block test) they found nothing conclusive. Possibly a water pump . $830 additional cost. I picked the car up tonight. First I noticed a new noise. A whine. Second 5 minutes down the road I began to smell coolant. Maybe leftover on the block. 15 minutes down the road steam began rolling out from under the hood. I pulled over and luckily my friend had a gallon water in their car. I am going to bite the bullet and take it to the dealler for the leak and for the new whine sound. I nolonger have confidence in the mechanics here.

  Ed Crenshaw
5 months ago
Buddy South does the repairs on all of my older vehicles. Haven't ever been dissatisfied with their work.Services: Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Vehicle Inspection, Brakes, Vehicle safety inspection, Auto brake replacement, Oil changeServices: Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Vehicle Inspection, Brakes, Vehicle safety inspection, Auto brake replacement, Oil change

  SCP
2 years ago
Great experience. Especially dealing with Scott. He was honest about the work that needed to be done and charged a fair price. You never know what to expect from car mechanics, but Scott is a man you can trust. I prefer supporting local businesses and I highly recommend Buddy South Auto for car repair. I m glad I found an honest repair rep in Scott - Five Stars.Service: General repairs & maintenance

  Beth Murphy Rollins
4 months ago
Chris is an incredible mechanic! I appreciate the level of customer service from Buddy South.Services: Tires, Vehicle Inspection, Oil changeServices: Tires, Vehicle Inspection, Oil change

  Dave Dwyer
a year ago
I ve been a customer since 2007 and always get great service. I ve referred many friends over the years who are also very happy with the work done at Buddy South. I trust them, which is a rare compliment for an auto repair business.

  Mike Myers
2 years ago
I trust them for all my trucks. They are very honest and don t overcharge for something you don t need. Scott always makes sure I m up to date on the progress being made and how long he thinks it will take to get repairs done.

  Dan Walsh
2 years ago
If you need your car repaired or serviced, Scott will take care of you. I have know him for 30+ years and I was always provided the best quality service and never ever felt like I overpaid for work done on my cars. Hard to find people like that today.Service: General repairs & maintenanceService: General repairs & maintenance

  Johnny Bravo
a year ago
Very friendly staff and mechanic but a few issues with misdiagnosis. I later heard a former place of employment had their vehicles serviced here (why I chose this location) and similar stories surfaced that I did not know about. I hate leaving a less than positive review but I can't take a chance and return to this shop.

  charles h eichel
2 years ago
Scott Tooley brings a higher standard of customer service to Buddy South Auto. I have personally known Mr. Tooley in his capacity as service manager for over 24 years at three different auto repair businesses. In each instance his positive affect on these businesses increased customer appreciation significantly. His expertise in customer service has allowed me peace of mind with all my auto repair needs which will continue for years to come. I highly recommend Buddy South Auto for all your vehicle repairs.Services: General repairs & maintenance, Auto engine tuning, Engine repair, Brakes

  Slade G
5 years ago
Had a horrible experience, price kept jumping up and they never fixed my problem. $700 later I pointed out there was still an issue it was going to cost another $1000 to fix. Save yourself the time and look up a more reputable shop. Scott is completely unprofessional and hides in his office instead of dealing with the issue head on. The best thing this place can do is get a new service advisor who puts the customer first and treats people with respect. I won t be back and hope I save someone else the headache that I went through!

  david evers
2 years ago
Very knowledgeable and friendly staff. Offered many options about whether to drop off my car or sit and wait for it to be completed. Fair prices. I will definitely use them for all my vehicle service needs.Service: General repairs & maintenanceService: General repairs & maintenance

  Office Admin
a year ago
Fair pricing and quick diagnostics. I bring all of my family's vehicles here and will continue to do so. All of the employees I encountered have been wonderful, professional and well trained.Services: General repairs & maintenance, Vehicle Inspection, Oil changeServices: General repairs & maintenance, Vehicle Inspection, Oil change

  AbysmalAce139
3 years ago
The owner came out, asked us what's wrong, said that he'll check it out and he did. He looked at the tires and found a nail, filled up the tire and didn't even charge us. Don't get it twisted, you won't get free service. We are regulars and we know his family. He is a nice guy who believes in fair prices though.

  Aaron Welsh
10 years ago
Went in to get my hinge pins and bushings installed on my '93 mustang. They quoted me only 2 hours of labor on the phone and I agreed to let them work on it. 4 hours later, I called them back and asked how it was going. They said they were still working on it. I asked them how much I owed so far and they told me that the price would only charge me for the 2 hours instead of 4 hours of labor. I also got my door locks fixed here a while back. Very honest, friendly and understanding people here. I LOVE Buddy South!

  Pete Fundinger
9 years ago
On 2/6/14, before buying my 1998 Ford Ranger, I asked to have a Buddy South mechanic check it out. He said it was OK. The charge was about $60.On 5/12/14, I had Buddy South Automotive do the required annual inspection. It failed for upper and lower ball joints and a defective control arm. Repair cost was $775, including the $16 fee for inspection.I put at most 1000 miles of mostly highway driving on the truck. How come these defects were not detected in February? I complained. No concession was made, only a feeble apology.I related this to a retired Ford mechanic. He said that in his 30-year experience he has seen few failures of this type while the counter person asserted that it was quite common. The retired mechanic said that the analysis depends on how the testing was done. He doubted that it was done correctly and that I was probably ripped off. A $775 repair is not "OK"!I'm very sorry to report this. Until now, I had the utmost respect for Buddy South Automotive. Now my confidence is shaken.