Vienna Lawnmower Sales & Service, Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Robert Latney
a month ago
Great looking shop. Just dropped my mowers off. Told them 1 but my other one didn't start either. Just accepted it, no complaints. It'll be awhile before they are repaired but I'm ok with that. After that I'll leave more info.

  Patrick Klippen
2 months ago
I have 4 Stihl blowers that were running terribly or not at all. Took them here and they tuned them up and now they run great. Was reasonably priced as well, very happy and would recommend this place!

  John Caskey
11 months ago
Jeff did a great job servicing my Honda lawnmower. He sharpened the blades and changed oil, filter, plug, etc. it looked and ran like new when I picked it up. I would definitely recommend this company.Because of the quality of his work and his backlog, it may often take 2-3 weeks to get you lawnmower or tractor serviced. However, once he gives a date, he has always met that date!

  Colby
a year ago
Jeff is awesome!!!! I have a 12 year old troy bilt that had never been serviced and I tried changing the drive belt myself. That was a disaster. I found this place through a Google search and decided to give him a try. My first phone call was stellar. Jeff listened and took note of all my issues and concerns about my tractor and recommended alternative options to save me money. He scheduled a pick up date and all I had to do was leave my tractor outside and he picked it up. Left a receipt so I knew he had it. He kept me updated on his progress and gave me an estimated time when everything would be done. He delivered my tractor back working in like new condition. I am very happy with the service I received. Saved me thousands, as I was considering a new tractor. I highly recommend Vienna Lawn Mower.

  Doug Pinkham
a year ago
Vienna Lawnmower is the only repair/service company I ever use for my mowers and snowblower. Jeff is knowledgeable, customer-focused, dependable and great to work with. Some years ago the DC area was expecting a major snow storm and he repaired my snowblower overnight so it would be available to use in time. (I have a crazy long driveway.) Whenever he tunes up my mowers, they not only come back working like new they look like new. Jeff is also the guy to consult with whenever you re buying new equipment. He knows which brands to trust and which ones to avoid. This guy deserves 5 stars!

  David Kirby
a year ago
They came out and picked up my riding lawnmower after I broke a spring on the mower deck. I usually do my own tuneups but decided to have them do a tuneup while they had the machine. When they dropped it back off at my house it was cleaner than it had ever been and I am really impressed about the care they take with their business. I highly recommend you checking them out I know you will be impressed.

  Shaun M
3 years ago
Jeff came highly recommended by a friend/neighbor. I called and Jeff took the time to answer all of my questions before I even decided I would have them work on my Lawn Tractor. Jeff picked up my tractor, diagnosed it and I approved the work to be completed. When he delivered the Lawn Tractor back to me, it ran like new. He even went ahead and corrected the alignment, at no charge. He said that he didn't want to give it back to me with in that condition. Great customer service and I would highly recommend Jeff and his shop!

  Raef H
2 years ago
Jeff and his team are great. Sad they moved to Gainesville a few years ago but despite the move I still use Vienna Lawnmower because they are customer-focused, ethical, and their prices are fair. In a nutshell, Jeff and his team deliver the best value-based quality services. They are the best. I highly recommend them.

  Ardalan F
a year ago
..4 years ago they picked up my riding lawnmower,decent price and good work done.Last week I order parts from them, my wife went to pick up the parts, this is what my wife said:(the owner was very respectfull,he showed high work ethic and manner,even he had parts to my car)....Jeff thanks you so much for high ethic manner and for what you do for people. Highely recommend these people...Ardalan

  Bobby Russ
2 years ago
Very efficient and reliable service. Fixed my snowblower the same day that I dropped it off. Friendly and knowledgeable repair technicians. I highly recommend them to anyone in Northern Virginia area.

  Karl Sweitzer
6 years ago
I have only great things to say about Vienna Lawnmower. They have serviced my Sears push mover and my John Deere garden tractor and I have been very happy with both experiences. They only perform the work requested and in one case suggested that they not do something I thought was needed (replace garden tractor battery). They always clean the items they service and they look like new after! Also, I arranged pick up and drop off of my garden tractor which happened right on time and with very little fuss. My items are running great now and I will go back to Vienna Lawnmower for all similar service.

  Matt Megel
a year ago
Jeff s a good guy, decent prices, good work, good communication, can pick up your lawnmower from your house if you don t live too far away. Happy with my experience there.

  Craig Goheen
12 years ago
I bought a new mower from this dealer less than a year ago and it included free blade sharpening. It started smoking so I took it in. I had to pay $40 for an assessment of damage (it's still under warranty). It took 10 days just to get them to look at it and they told me nothing is wrong. It still cost me $40 to find out nothing. When I picked up my mower (to take it to another shop and get warranty work) they hadn't even sharpened the blade. They said they couldn't find where I had bought the mower from them. I showed them the reciept, they didn't care.

  Tom Walter
7 years ago
They don't go by what is said on the phone. Called on Friday about having oil drained from items for military relocation with a pickup the next business day. Was told no problem. Brought items in and they told me they had a two week delay with zero consideration for what I was told. Thanks for nothing.

  Chris Morrison
5 years ago
Amazing Service...My story, is a bit longer than most. After dragging my very neglected toro lawnmower into their shop, I was expecting the usual-oversell and underperform. I am pleased to say that I was very wrong. Never tried to do anything other than what they said. Good people.

  Edward Davis
6 years ago
Great service, in fact when you ask Home Depot where they send Toro for warrenty work this is one of the certified shops. $10 more but I just bought here. Support small local business and all that.

  Joshua Fleming
5 years ago
Relocated from downtown Vienna, Va. The owner is friendly and knowledgeable. I recommend trying out this shop if you need work on your lawnmower or snowblower.

  Viola Marcinkowski
7 years ago
I'm very disappointed with the work that was done by Vienna Lawnmower. I had my mover serviced on June 24 2016, because the deck will not lower. Less than 3 months later, I'm having the same problem - my deck will not lower.

  Skip Vibert
6 years ago
Family owned shop. Fair & reasonable rates carries parts for most common equipment. As a DIY guy they are a great source to comiment/support the needs.

  Toby Beaman
4 years ago
Awesome people. They really know their stuff, plus they have the attitude of actually helping folks, not bilking you out of money unnecessarily. Great and very enjoyable to work with a company like this.

  Theodore E. Penton
a year ago
Very good servicePick up and returnI feel I ve found an honest repair person

  Karl Schaefer
14 years ago
I bought my mower & have it serviced here. They are busy in spring, but worth the wait.

  Robert H
a year ago
Stop by had a couple questions written down to ask. Guy walked out of the back and said it s spring I don t have time and walked back in to the back would never come back

  J Y
5 years ago
Very thoughtful and considerate. Had a question about repairing a generator and the gentleman who answered the phone was very knowledgeable. Thank you

  Mark White
5 years ago
Good people and great service. They work on all brands of gas engine garden equipment.

  Bruce Serral
4 years ago
They used to be in Vienna, VA and now moved to Manassas. They are professional and know how to fix a lawnmower.

  M Cole
5 years ago
Excellent service. Knowledgeable staff, especially on Toro mowers!

  Tyshawn Thomas
4 years ago
Rude,Racist, and unprofessional. Spoke with a guy over the phone who was very disrespectful.

  Bill Strandberg
a year ago
Great work and responsive service.

  ZERO
4 years ago
They need someone to answer the damn phone.