NTB-National Tire & Battery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Erica A
2 weeks ago
Being in desperate need of new tires, Albert made sure to prioritize my appointment right away. The service provided was excellent, and Albert went above and beyond. His proactive updates and the efforts to make my wait comfortable were greatly appreciated. Thanks to such exceptional customer service, I will certainly return for all my car service needs.

  Ronna Rubin Raymond
4 months ago
Honesty. It s a rare occurrence. Especially when it comes to car service. I had a flat tire, due to a screw in my tire. I bought them two years ago. I didn t buy the warranty. A dealership refused to fix the flat. But NTB has a great manager in Abdul .he was willing to fix it. He knows I m on a budget and although I d already agreed to buy a new tire, he still took a look at it and said they could fix it. People want to go to Costco for tires, but before you do, look into NTB. They are reasonable, local and kind. Best customer service. The ladies answering the phone were great too. They got me in for an appointment and went and checked my car out and got me quickly into the rotation on a busy Saturday morning. Thank you for being the best tire shop around. I also think their oil change and putting new wipers on prices were good also. I ll be back!! Mostly because I trust Abdul. He will have my repeat business and that of my friends. Also thanks for doing it all in an hour and a half on a busy Saturday.

  Anna Mullen
2 weeks ago
They are always friendly and helpful! I am always greeted quickly and with a positive attitude. This is my second time in the past couple of months I have had to come get a tire fixed. They have been honest, provided knowledge, and did their best to make sure I was set up for a safe ride! Raz the store manager is a gem! Would trust them for all my tire needs.

  Robyn Zweiban
a month ago
Walked in this morning & they were busy. Raz took terrific care of me and filled my tire so I could get to work,made an appointment for me later in the day and when I arrived on time took me immediately and patched my tire quickly. All done within 35 minutes. Way to take care of your clients! Abdul did terrific work and my tire is working fine, he they even adjusted my tire pressure in all of my tires so that they were properly inflated. Can t say enough good about this place will be back whenever I have a tire issue.

  Sam Kolpien
4 weeks ago
There s a good reason this location is my go-to spot whenever I need a quick fix. I found a screw in my tire and was in a pinch to get it fixed over the weekend. With their new Sunday hours, I was able to easily make a same-day appointment and got right in. Abdul and his team clearly care about providing quality customer service and I highly recommend them!

  Taty
4 months ago
Great service! They were super quick when fixing my tire. Great people overall! The guys are funny too lol

  Matt W
3 months ago
Great service all around! Fair and honest. I called due to a small leak in my tire. Shane was great! He assured me that they could take care of the issue that same day and that I would be in good hands. This was very true as the check in process was very simple and my car tire was repaired very quickly. I would definitely recommend this location.

  Stephanie Baxter
a week ago
I came in because I needed an oil change and because my car was leaking oil. The guys really took care of me and were professional and really took their time to help me out. I can't recommend them enough I will definitely be a repeat customer.

  Maya Verrilli
3 weeks ago
This was a phenomenal service from start to finish. I spoke with Raz about my tire that was leaking and he was friendly and courteous when I dropped of my car. The service was quick and all my questions were answered. Highly recommend for anyone needing services for theirs cars!

  Calvin Kayonga
a week ago
I woke up to a flat tire with due to a nail that I most likely got driving around construction sites. I called NTB this morning and talked to Abdul who assured me he could take care of me no appointment necessary. I got in and out within minutes, Abdul took care of everything. I will be returning to get my car serviced with them in the future and I recommend the NTB on Sudley if you d like your car serviced in a timely manner.

  Jennifer Theut
a month ago
Great service! Abdul and the entire team were knowledgeable and very helpful. Our travel trailer had a flat. They diagnosed the problem as a bad valve cap. We were in and out with a fully inflated tire in under 15 minutes. Highly recommend.

  Emily Whitney
2 months ago
I have been taking my vehicles to this location for a couple of years now, they have been great every time. They are thorough and honest about the work that needs to be completed. They have never up-charged me or tried to sell me on something I don t need. All of the employees are always happy to answer any questions I have without judgement. I would definitely recommend this location!

  Brian Stenger
3 months ago
I took my vehicle in today to patch a very slow leak in my tire. Turns out it was a nail! The patch work was very fast and even faster than the time they quoted me. Great customer service by Abdul and his team!

  Dominique Taylor
a week ago
NTB was a great experience. The customer service was great , they are very polite and do a great job. I will definitely be coming back to get more work done with this great group !Thank you NTB!Wanda Grimes

  Wumi Williams
2 months ago
This location is the best. I came in today and was going to schedule an appointment but they were able to get me in right away. I've used them in the past for oil change services. In today's society its so hard to find places that have good customer service but here they provide excellent customer service. The Manager there Hawraz S was amazing! He was very knowledgeable, friendly, and provided the break down of the pricing regarding the services being rendered. If you are new to the area or looking for great mechanics stop by the NTB located in Manassas off 234 business.

  William Mayland
a week ago
Great service. Explain issues. Nice waiting area. Easy to book services on line. I come here for all my car needs.

  Joy Romaine
2 months ago
Great service dropped my car off completed when they said they would. No over promises reasonable. Thought I needed a new tire honest service said my tire was able to be patched or repair. Will go here again. Great customer service friendly and helpful.

  Robert LaBella
3 months ago
We had a great experience here! We had gone to two other places to get a slow leak handled in one tire. We kept getting told 2-3 hours wait time but we could see these other places had empty bays. When we came to NTB, they took our car right away, found the leak quickly, patched it and sent us on our way. I don't think we were there more than 20 minutes! I'll be coming back.

  Ron Bryant
5 months ago
Ran over something laying in the road and put a pretty good cut in the tire. Abdullah (Asst. Manager) and the mechanic were both very informative about what they were going to do to fix it. I've been going to this location for many years personally and for work (Copy Resources) and they have never let us down. Excellent customer service and they always stand behind their work. We never even think of going anywhere else.

  Nabi Akram
5 months ago
Abdul has been a great help with great customer service. I came in for an alignment. He throughly reviewed the pricing options and helped me find the right option for me. He went above and beyond by scheduling me in right then. Despite their busy schedule, I was able to get my car back within a reasonable amount of time. Thank you Abdul for making this process so seamless!

  Please Knock
4 months ago
I came in for a new tire because I had a slow leak. The mechanic said that he could repair the leak instead of replacing the whole tire for me so that I won t have to spend so much money on a new tire. I appreciated that so much because most businesses would just take the money but at NTB, they actually care about their customers. I definitely recommend!

  Fatima H
4 weeks ago
Buy your tires and schedule your installation online for cheaper price. Competitive prices for other services. When Abdul is there the wait time is less than when he is not there. Bathroom and waiting area are clean.

  Product reviewer
4 months ago
I made an appointment online for Saturday morning 8 AM. And I brought my car here for brake check, I also asked them to give me an estimate for 4 tires.They replaced my car front brakes and also they put 4 new tires on my car. I asked them if they can do balance and alignment too, they did.I am very happy with the price and the worked they did on my car. I Highly recommend this place, if you need tires for your car or brakes.I diffently bring my car here for next service. Great customer and Great team.

  Hannah Cole
2 months ago
NTB is awesome! Not only are the employees so helpful and friendly but they got us right in to fix our car and were so fast and efficient. Would give ten stars if it was an option. We will be giving them my business again no doubt!

  Kevin Kovack
a week ago
These are the best guys to goto anything tire related. They have several locations and will schedule ahead of time with you. Totally recommend them if you're on the fence.

  Tonya Hughes
3 weeks ago
LONG POST:Today was my first time ever going to NTB. I had purchase a battery from Autozone because the one I had went bad. Autozone said they could take out the old and put in the new. They worked on my battery for almost 45 minutes to an hour and couldn t get it off because of a screw that was rusted on. One of the workers recommended me to NTB. I immediately just knew my pockets were about to get rocket. I called them and told them the issue. They told me to come on over and my pockets were safe lol. When I arrived I was greeted by a worker named Abdul. (Not sure if I spelled it right.) He was so pleasant and kind. I told him about the issue and he was able to get me seen immediately. Throughout the process he kept me updated on what was going. They ended up running into the same problem Autozone did. My heart went i to my toes. They said I might have to take it to the dealership. I have a Lincoln and I WAS NOT trying to go that route. BUT, when I tell you this man was determined to get this rusted screw out. He tried all options and about and hour to an hour and a half, he came back with GREAT news. He was able to get the screw out, replace my batter, and get the screw cleaned up to where it was no longer rusted. Abdul saved me a trip the dealers and my pockets.With all that being said, thank you Abdul your kindness, awesome communication, and for working hard and diligently to get my old battery out and my new one in. my car is running great. Again sorry if I m not spelling the name correctly.

  Mark Kilkeary
5 months ago
I ve had two very good experiences here where the gentleman helping me took the time to listen to what I said the issue was and then gave me honest recommendations with different cost options. The last time I visited, I had a flat tire with a nail in it. They removed the spare, patched the tire, and put the tire back on and didn t charge me. They have a customer for life now.

  Stacey Chatfield
3 weeks ago
This NTB was easy to get into and I don't have to fight traffic to get to this location. This location is spacious with a sperate lounge area, if you don't want to site and wait there are enough stores and restaurants with in walking distance. However, my office is close, so I opted to drop off my tire to get patched. The gentlemen working the counter was friendly and fair. For any future tire needs I will use this NTB.

  Jasmine Pineda
a month ago
I got a nail in my tire last minute and Karla was able to get my car serviced quickly. I ve gotten my car serviced here a few times, always appreciate Sudley NTBs customer service.

  Ella
4 months ago
We went into NBT with our transmission cap missing on our Toyota corolla. We first went to Autozone but were told to go here since they could be of help. They were absolutely correct! Abdul found the cap and put it back on and even topped off our fluid! He was so kind he didn t even charge us! Amazing service and we were practically in and out! I can t thank you guys enough!