Kingstowne Motorcars

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Manoj Gupta
a month ago
It was a wonderful experience buying our new car from Kingstowne Motorcars. Special thanks to Billy for his support all throughout the process. He spent a good time with us on the day of delivery and explained each and every feature of the car and answered all our questions without any hesitation. Whatever he committed, he delivers. Their customers are their priority. Also like to mention about Hashim, Patrick and Kevin who helped us in this process. Would love to deal again and recommend to all luxury car buyers.

  CST Fitness
3 months ago
Purchasing my first luxury vehicle was a great experience with Kingstowne Motorcars sales team and finance department. We had a few bumps and turns but they worked hard at getting it done. When I experienced minor mechanical issues I was able to bring the car back for service without question and no charge. If you re wanting to get into a luxury vehicle you ve been dreaming about, Kingstowne Motorcars is the used car dealer you want to buy from.

  M Stone
4 months ago
We love Kingstowne! We ve bought 2 vehicles from them and both experiences were great. Really top notch people, super polite and lovely to deal with. The first purchase was for a vehicle they already had on the lot but the second, we literally gave them the spec of the car we wanted and they got it for us from auction, detailed it beautifully and it was amazing. The best way to buy a used car, ever.

  Tian Xu
2 months ago
Second time doing business with these nice guys. Straightforward, honest and helpful! Got a Camero 3 years ago and now got a Tesla. Definitely recommend to other people if trying to get a nice car!

  Karl Schnurr
a month ago
We had a great experience buying our new to us vehicle from Kingstowne Motorcars! Best looking pre-owned cars in the area hands down! Billy took care of everything as he stated he would! He also took care of a few extra things for us to take the sting out of the price on the vehicle. He even dressed up in a nice jacket when I stopped in to pick up the floor mats he ordered for our new to us vehicle. Well done Billy & Kingstowne Team! Pretty classy dealership! Give 'em a try!!!

  Coach Monique Michele
a month ago
The team at Kingstowne Motorcars is absolutely amazing. From the moment you walk in the door, the professionalism is top notch. Everyone in the office is engaging and the amount of knowledge they have between all of them is exceptional. Ali and Patrick responded to all my questions promptly and efficiently. The entire process was smooth and without pressure. I highly recommend Kingstowne Motorcars. I will be a returning customer. 5 star service.

  Jason Pang
3 weeks ago
Awesome and smooth purchasing experience with Ali even from out of state out here in CA. Got the car inspected, did a video call walk around, quickly agreed on a purchase price, and helped get me a great deal on shipping the car out.

  Edmond Woo
3 months ago
I went to Kingstowne Motorcars earlier this week and I would recommend them to anyone shopping for their next vehicle. From the moment I walked in, the team there was warm and professional. The financial advisor went above and beyond, offering valuable insights and ensuring I felt informed throughout the whole process.What truly stood out was the impeccable condition of the car I purchased. The entire transaction was smooth, and I left feeling confident in my choice.I want to express my gratitude to the entire team for making this car buying journey so memorable. If you're in search of a dealership that combines professionalism, efficiency, and a touch of warmth, look no further. I highly recommend this place!

  ralph scott
5 months ago
I've been wanting a convertible since forever. Once we gave our second car to our daughter in college I figured I had my chance. The idea had to pass the wife test. I would see Mini Coopers around and ask, "hey, whaddya think about that car?". Once she decided it was cute I was all in. I eventually found a Mini at Kingstown. The exchange was effortless. My only problem was getting there by train. Once there I was greeted with courtesy and respect. They made me feel at home as they offered coffee and snacks. They made the paperwork effortless and I was on the road with the top down in no time. Great dealer with a great team.

  Christopher Hogan
3 months ago
I bought a Chevy Bolt there on 1/8/2024. It was the best car purchase experience I've ever had. Mostly because everything was so ... reasonable.There was no nonsense, for want of a better way to describe it. No surprises. Right down their fee, posted on the wall in plain sight. I got a fair price, for a good car, without having to jump through a lot of hoops to do it.It's hard to ask for more than that, in a used car deal.But I did.I also needed them to file a brand-new form with the I.R.S., so I can claim a $4K tax credit for this used EV purchase. Kingstowne was not set up to do that (the IRS filing system is new as of 1/1/2024), but they got themselves registered with the IRS and got my paperwork filed, all under a tight deadline.So, not only no complaints with the purchase, but I appreciate the fact that they went the extra mile with the IRS.Next car I buy, I'm going back there.

  Parvin Singh
7 months ago
The best, stress free car buying experience ever!!!! Being from Texas, falling in love with pictures of a car in Virginia was crazy. I got super lucky that Billy answered the phone when I called to inquire about cost and financing. Every single question, no matter how annoying I was, he answered promptly or gave me a timeframe for an answer. He did a video call walk through of the car and went over every inch, not hiding anything from us. Such integrity is rare! Financing was all done over email with Patrick. He called when all the paperwork was done to make sure we understood the whole process. When the car was loaded on the transport truck, Billy sent several pictures to confirm my car was on the way.I waited a couple of weeks before doing this review to make sure all went well. Yall! Do not have any doubts or concerns! Everyone is amazing and super helpful and super excited for you and your purchase! I love my car!

  Kimberly Jackson
5 months ago
Where do I start... From start to finish I recieved first-class service here! I called about a Range Rover Sport and from that call, Ali stayed on top of all my questions and walked me through the process with ease! The atmospher is so professional. They gave me excellent value for my trade-in. I was treated as a top priority client the entire time. Billy gave me excellent customer service while waiting, making sure my car was clean, full of gas and ready to go! My finance guy, Pat was amazing! He answered all my questions and kept me entertained with his witty personality. Juan the service tech was attentive and fixed a minor issue with no hassle. I had the best car buying experience ever at Kingstowne Motorcars! I definitely recommed calling them first before any Virginia Dealer to find your next luxury car! Thank you everyone for making my experience one to remember. I love my truck!

  Nicole Naum
a year ago
I love this place. I bought my wonderful BMW a few years back at Kingstown. The purchasing process was an easy, great experience. But the customer didn't amend at purchasing the vehicle. Whenever she, my car, asks for service, I know I can always count on quick, professional service. Everyone is friendly and the lounge is clean and modern. Definitely stop by and check them out!!!

  fred boasiako
a month ago
I had a pleasure of buying a Mercedes from this dealership. I duly applaud them for their honesty and goodwill in guiding me to make a choice that fits my desire and budget. I realized that customer satisfaction is of utmost importance to them. I will certainly recommend them to anyone hoping to purchase a vehicle.

  Kalpani
a month ago
Purchased a used Pacifica Chrysler-Hybrid last Nov. Great, fast, reliable service! Very convenient to deal with! It is a great family car for my family- our new favorite! Thank you Kingstowne Motorcars. Specially, Pat! 5 stars from my family... :)

  Jason Lavey
4 months ago
I have purchased a lot of used cars and this is by far the most professional dealership I have ever dealt with. I have been looking for a Jeep Grand Cherokee and they had the one model in the metro area with all the accessories I wanted and at a fair price. Most of their inventory have vehicles with better features than their competitors and they deal in quality cars. I test drove the vehicle and dealt primarily with Pat their finance manager. No push for sale, easy experience, filled out paperwork and it was a painless transaction. I also had them install an OEM trailer hitch and harness and Juan and their service department did a fantastic looking job at a fair price. I ended up finding one minor issue with the car, a seat belt that needed to be replaced, and the response was the part is ordered should be there in a few days. Great customer service, that's how buying a car should be! I will definitely buy from them again.

  Naser Naser
a month ago
Great service! I needed a new cargo van and they had cars selling for the best prices. It was super easy and quick service. They shipped the car to my house. Overall, I definitely recommend looking here if you need a car.

  Yahia Dayekh
5 months ago
I recently had the pleasure of dealing with Kingstowne Motorcars, and I can confidently say that distance was no obstacle when it came to receiving top-notch service and finding the perfect vehicle. As someone who lives out of state, I was initially hesitant about purchasing a car from a dealership is not located in my state, but my experience with Kingstowne Motorcars has completely dispelled those concerns.From the moment I first reached out to them through their website, I was greeted with prompt and courteous communication. The sales manager Ali was extremely responsive and eager to assist me with all of my inquiries. They made the long-distance buying process incredibly easy and efficient, and they were more than willing to go the extra mile to ensure that I had all the information I needed to make an informed decision.One of the standout aspects of my experience with Kingstowne Motorcars was their transparency.In summary, Kingstowne Motorcars exceeded my expectations in every way, proving that exceptional service knows no geographical boundaries. If you're considering purchasing a vehicle from out of state, Their commitment to customer satisfaction, transparency, and professionalism sets a standard that others in the industry should aspire to.I am now the proud owner of a fantastic car, and I owe it all to Kingstowne Motorcars for making this long-distance purchase a breeze. Thank you for a wonderful buying experience!

  James G
7 months ago
First time buying a car out of state, but everything went well. I got a 2022 Nissan Leaf SL+ with every option in our desired red color. It had 41 miles on it like brand new, arrived perfect. An unused 2022 had just been sitting for a year and I got it for ~$27k but if I wanted a new 2023 from a Nissan dealer it would be $38k. And for 2023 they discontinued the SL trim so leather interior is no longer available. So happy to have found a 2022 SL+ exactly as we wanted as we step into the EV world. Great experience and car is perfect! Thanks!

  Percy Shepherd
3 months ago
What's not to like?! The employees at Kingstowne Motorcars were all polite and professional. They took both of our vehicles as a trade in on a Jeep Gladiator, quoted us trade in values over the phone based on photos and stuck to their offer when we arrived to finalize the sale. Everything was delivered as advertised and we are very satisfied customers.

  Claudia Escobar
a week ago
Kingstowne Motorcars is a top notch company. I always feel welcomed. Great service and the staff are knowledgeable and courteous. I will buy my next vehicle with them.

  Scott Nolan
9 months ago
I could not be any happier with my purchase from Kingstowne Motorcars. From start to finish the process was a breeze and pressure free. One thing I really appreciated was from the second I walked in, I was given respect and treated as a serious buyer despite being a younger clientele. I d like to personally thank Patrick, Ali, and Aj who made it all happen. I m now a proud owner of a 2021 BMW M440i. They have earned a customer for life. Kingstowne Motorcars made my dream car a reality and I know they can do the same for you. So if you re looking for a trustworthy and professional dealership with the best prices, look no more because Kingstowne Motorcars is all of the above and more.

  Clifton Tucker
2 months ago
Awesome team at Kingtowne Motorcars. They sold me a great vehicle. Very professional. No pressure sales. Honest. Even arranged shipping. Walk around call to view the vehicle as well. First class operation. They should be proud. I highly recommend them for your auto desires.

  Jay Caplan
3 months ago
Very pleasant experience purchasing my Dodge Grand Caravan. I live in Baltimore so it wasn't easy for me to get there. Ali offered to take the car to a local inspection facility to have the car checked out before I came all the way down there. Very nice touch. I am quite pleased.

  Willie
2 years ago
My son Jordan bought this 2017 Ford F250 from Kingstowne Motorcars and loves it. The truck is in great shape, and they made sure everything was ready to go when we got there. Pat the finance manager was great. He was professional, kind, respectful, and fun to deal with. Everyone else we met that worked there was also kind. Love the ruck and the staff at Kingstowne Motorcars. Thank you!

  Tony Blake
a month ago
Excellent dealership (and I shopped around). Good price, Ali was helpful and gracious. Low pressure. I purchased the car (Mercedes e450 Allterrain) over the web out of state and the car was everything Ali said it was. The Kingstowne back office FedExed excellent paperwork and I got though the NC DMV first time (amazing in and of itself). A good time was had be all.

  Lisa Hill
9 months ago
This dealership was very professional, helpful and a joy to work with. They made the process easy and I appreciate my Salesman A.J.The entire staff was fantastic.This was my 1st experience purchasing a car online.There were some hiccups. They were quickly handled and I love my car.

  William Christiansen
6 months ago
I bought a 2016 3LT Stingray Corvette from them a month ago. The experience was absolutely perfect. The dealership is friendly, responsive, and ultimately professional. They have a wonderful selection of excellent condition exotic and luxury vehicles. They really take care of you and make sure you're happy. I will continue to go here for all of my car purchases.

  Dana Varadiova
6 months ago
I couldn t be happier with the service provided at Kingstowne Motocars. Very friendly, knowledgeable and professional stuff. Very fast yet quality process of car buying . All my questioned answered, highly recommend!

  Denzel Goodlin
2 months ago
Purchased my first car with Kingstowne last week. Their customer service elevated my experience. They were very supportive and accommodating to all my questions and requests. I highly recommend them.