Equipment Specialists Inc
4.2 (58)
9489 Hawkins Dr, Manassas, VA 20109
(703) 361-2227
esitrucks.com
Claimed
Service options
- In-store pickup
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mike Muse
a month ago
Well ordered a part on Thursday around 4pm and I paid extra for 2nd day air cause I need the part. Well here it is Monday and I called about the part and they gave me tracking number and I tracked it and it won't be delivered until Tuesday. 2nd should of been here Saturday not Tuesday. I would of been happy to get it Monday. Don't pay extra for faster shipping cause u won't get it. They tried to say cause I ordered it at 4 then 2 days isn't till Tuesday. Won't order nothing else from them that's for sure.
Michael Baker
4 years ago
What a great team they have working together. Everyone knows what is going on no matter their position. I went for the first time interested in buying a plow, we found one and made deal. I look forward to working with them now and in the future.
mo hunt
5 years ago
Professional people willing to assist you for nothing. Great place to go for all of your snow plowing needs. I buy a lot of equipment there and it has a lot to do with very good prices and good quality customer service.
Gary Pulino
6 years ago
very helpful. great customer service they really go out of they way to find and fix the problem that you may have...... parts department and service department.....
taylor pitts
6 years ago
I picked up my salt spreader and it was sold to me by the store manager Joe Newton. The great customer service starts at the top here and the rest all follow. I can not say enough praises of how well I was treated and the knowledge they have.
Antony
7 years ago
They are ready to sell you a $5,000 plow but they will not be available when you have an issue with it less than a month later. The manager has been ignoring my call for 7 months (spring and summer). Today I crossed my fingers and called again. He still didn't take my call but delivered a message through one of the sales staff that they will not be able to resolve the problem. I would shop somewhere else that stands behind their products.
Evan bache
7 years ago
Worst custormer service ever!!!! set on hold for 20 mins to finally get answered for them to tell me they were to busy at front counter to help me. That they would have to call me back. To never get a call back. Called shade equipment and they were very helpful and got my order within 10 mins. Shipped and tracking number with in 2 hours expect parts in 2 days. On top of that priced parts 2 days earlier and shade equipment was almost 100 cheaper!!!!!! Thanks for the bad service you saved me 100.00. Terrible Place Will spread the word as much as I can.
Anthony Hanrahan
8 years ago
I dropped off my Toro lawn mower 18 days ago and yet to have THEM call to update me. I have called several times and received very little information other than the manufacture warranty process is complicated. The staff was pleasant when I met them, but their communications have been terrible. I would strongly advise avoiding this business for any repairs.
James Rector
5 years ago
I have purchased a few plow's and several parts over the years from Equipment Specialist and I can tell you Joey Newton and his crew make you feel welcome and not mention they know there stuff and always have what I need in stock.
123 10
7 years ago
WARNING. This place is the worse decision you can ever made. You been warn stay away, don't know why did I not check the reviews before buying from here. We got recommended here the sale women was nice and everything while we were buying a 25k$ equipment. A few weeks later I need it my equipment to get moved and need it a pice to get install. Upon arrival the girl in the front desk was already having a really bad day. So bada she never said nothing when I stood there for more the. 10 seconds. She was looking at the computer. After I finally said "hi". I explain what had happen and what I need it. She said no we can't help you. I had driving a long way to get to the place. She didn't eve try or see what she could do. Just like any other place if you buy something you can go back and asked for help. Or if you need help the seller will be willing to help. Not this place or the girl on the front desk. The owner or manager Joe is not going to be on your side. Or like they said costumer is always right, well not here. If they don't feel like do it . They won't do it.
THE REVIEWER
4 years ago
These folks have been around forever. I bought my 1st plow from Alan 25 years agoThey know what they are doing hands down. They can fix and install anything.
Joshua Combs
5 years ago
They have a large inventory of parts for make of plows and salt spreader. Also safety equipment
Dave Levine
3 years ago
ESI took great care of us today. We had a minor liftgate repair need, which they fixed promptly. This was critical for us, as we have only one good truck in service at the moment. Thanks, ESI!
Bradley Bryant
a year ago
Amazing staff that s goes the extra mile for their customers. Simply put they re the best!!
Wally McClanahan
6 years ago
The only place to go for your snow plow needs. The largest inventory and the friendliest and most experienced service personnel. Business hours that are flexible when the weather demands.
djgale87
6 years ago
I had a Transfer Flow Aux fuel tank installed here. Immediate issue with fuel leaking. I finally had to visit TF in Chino, Ca to have issue addressed. TF found installation to be shoddy/improper. GO ELSEWHERE TO THIS SORT OF WORK!
Ernest Malone
2 years ago
Nice place. People are very friendly. Service is fast and complete. Highly recommend.
Mike
6 years ago
They do great work , nice waiting area . All around great place for your outdoor equipment being installed .
Steve Mruk
4 years ago
Quick fast install, friendly staff, this is our 3rd purchase over the years from them.
Rick Powers
6 years ago
My experience was great they are very helpful will go back many times.
Yaron Linett
5 years ago
Great job. Very fast, friendly, and customer service oriented.
ronald hickman
5 years ago
Bought a V blade snow plow from them.....good customer service
Michael Whritenour
6 years ago
Customer service is ok. Pricing is either reasonable or rediculous depending on the product or service.
Bart Johnson
5 years ago
Great people to work with. They really know their stuff.
Vince Cannava II
4 years ago
Great staff and service. Make appointments. Quality repairs.
Judy Henry
4 years ago
It was really good the guy was very helpful also very nice
iGiveFreeClxps
3 years ago
Great staff, best place to go for parts.
Roy Barrett
5 years ago
Super nice people work there always willing to help you out!!!!!!!
Diabolical DINGUS
6 years ago
Knowlegable staff.... The girls that work there are pretty cute
plasma man
7 years ago
They have everything you need to fix your plow equipment