Clark's Automotive, Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alan Hollingsworth
6 days ago
My neighbor recommended Clark's so we gave them a try. We are very happy with the experience. They got us right in, gave an estimate on the spot. Called me later and said the cylinder misfire was from a fuel injector, not the suspected ignition coil, so the total bill was about $20 cheaper than the estimate. They also pulled a nail from a tire and plugged it, for only $12.We are very happy customers!

  Jeannette Bilgera
5 months ago
First and last time I use them. I came in with what I thought was a starter and air suspension problem. They "fixed" both andmy car is worse now. When I brought it back the front desk said to take a video so they know what the issue is. I was able to take the video and they said they will fix it. Three days later (after they already had my car a week of repairs), I called and they stated the car isn't stalling to start and they can't do anything. I ve had to call to get updates on repairs the entire time. When I came in the office the front desk staff wouldn t acknowledge me or even look at me. Yelp review shows video of car worse than when I dropped it off.

  Michael Thompson
4 months ago
I get my professional and my personal vehicles serviced at Clark's. I'm always greated with a friendly smile, and always get great professional service. I would highly recommend to anyone!

  Abbas Haider
a month ago
The customer service is incredible. They don t try to upsell you and take their time explaining everything. Front office and the shop works great together.

  Kiet Le
2 months ago
Clark automotive has helped me through some tough situations. Clark automotive was on time and charged with reasonable rate. The team also gave extra care with the car. Thank you for all your help.

  Claudio Pachano
3 months ago
Good work but customer service could use an update we ll care to say. A little outdated on the front end and are not accommodating when asking for the details regarding their price .

  David Morton
11 months ago
I use this company for all of my light commercial vehicles. I had a loose vacuum hose that was throwing check engine light codes. They acknowledged it was a simple fix and charged accordingly. Recently, another fleet vehicle was stalling at red lights and stop and go traffic. They got the van back up and running. I'm happy not just with the amount of the bills, which is fair market value, but more so with the honesty behind the work. I'd recommend this company to anyone who needs a repair on their car.

  Jerome Cardell
3 weeks ago
The people was nice and friendly and respectful. I will send people who I know there

  Karis Hicks
a year ago
Clark's Automotive is bar far THE best shop I have ever had my car serviced at in Northern Virginia. Not only are they timely and fair-priced, their customer service is unrivaled. From front office to the mechanics, Clark's cares, and it shows in the excellence of their work and their genuine kindness towards everyone they interact with! HIGHLY RECOMMEND!Services: Tires, General repairs & maintenance, Tire rotations, Wheel alignment, Brakes, Auto emissions testing, Brake service & repair, Oil change

  Daniel Pida
8 months ago
First time experience and these guys killed it! Came for an oil change and they gave me a great deal as long as I bring my own oil and they still gave me a great deal for my next visit all for a small mistake. I appreciate yall!

  Taylor Kesler
a year ago
I WOULD READ THIS. I am heavily disappointed. After checking the reviews I was hopeful, but now I m convinced most aren t true at all. After dropping it off at the end of July, it was about a month until my car was totally fixed. That is insane. Especially when you have to get to work and everything else a normal person has to do. The first week of them not fixing it was my fault, as they told me the estimate was $1200 to fix and I didn t know if I could afford it. After calling and giving them the go ahead it took about two weeks for anything to be done. THEN after coming home from picking up my vehicle I noticed that they didn t even replace my tire that they charged me for. I called back and let them know and they said that it was right next to them . Thankfully they realized their mistake and took it in right away the next day. Was told I would receive a discount but definitely never got one. WELL, after getting my car back again after that mistake, I m driving and notice a weird noise coming from my wheel. Called them and took it back for them to tell me that they had put a part on backwards that was causing the noise. So all in all my car spent a month in that shop, with mistake after mistake. Also after picking it up that time I noticed that the key I told them to lock in the car wasn t there and thankfully was able to get the attention of two workers leaving for the day who went back inside and grabbed the key for me. Otherwise I would ve had to come back AGAIN for my key. I was super frustrated. Just shoddy work all around and not great customer service. I would not recommend coming here, especially if you want to get your car back in a timely manner with no mistakes.Services: Tires, Steering & suspension repair

  Ray Hachem
a year ago
Great place. Needed safety and oil change. Didn t have an appointment but they took care of me quickly. Great friendly staff. Will definitely come back!Update 22Jul2022: Went back for some routine maintenance. Another 5-star review. Just the fact that they actually took the time to properly torque my wheel lug nuts gets a 5 star review. That shows me these guys really care about quality work. No BS, they just take care of the customer in an honest decent way. Thank you again guys and gals!

  Miguel Gaytan
2 years ago
This company is honest and hard working. They can be trusted to do the job right with integrity. For my truck they could have taken the easier road and just replaced more parts and charge me more but instead took time to do one fix at a time and evaluate which saved me hundreds by them taking more time to properly diagnose. Highly recommend them!

  Daniel 04
4 months ago
Amazing service, fast, kind, good price and not complains!

  Debbi Sessa
5 years ago
I needed a fuel pressure sensor repair and the dealership gave me the runaround for repair time. I found Clark's through Google and they had great reviews. I can absolutely see why! They were able to get me in same day and fixed in the same day! The staff were kind and courteous and I felt the repair bill was more than fair. They have my business going forward! I would highly recommend them to anyone!

  Madeline Winter
2 years ago
I came in for a Pre-Purchase Inspection, and was greeted with the kindest, most honest people. They gave great advice, were prompt, and took excellent care of us. I cannot recommend them enough. I will be bringing my services back even though I live all the way out in Arlington.

  Joe Piatt
a year ago
I've been going to see Jack and his crew for my inspections and auto repair needs for years, and wouldn't trust anyone else... To include my OEM's dealerships!!! If you're looking for that old school neighborhood auto shop your parent's and grandparent's used to go to, Clark's is your place to!!!

  Cat Gomes
a year ago
Friendly staff, but a bit pricey. Had my plates removed(only the back one, front I was able to do myself) and new ones put on for both. Cost me $40.

  RIDE THE PLANET
a year ago
Clark's Automotive was recommended by Horton's Wrecker Service professional who came to help us after our vehicle did not want to start. If you are looking for professional honest service, this is the place to take your vehicle. In addition to repairing the vehicle they identified additional issues that were covered by the vehicle's warranty. Quick Professional Friendly Service.Thank youHMServices: General repairs & maintenance, Auto engine diagnostic

  Masumi Black
4 years ago
After moving to Manassas about 6 months ago, I needed a new mechanic. My car started shaking horribly after my husband changed the battery, so I needed somewhere that was close by. They did not charge me to take a look at it and let me know that sometimes cars do that and that it was fine when they inspected it. In that time I've had 2 oil changes, my inspection, and replaced a part of my muffler. Their staff is friendly and knowledgeable. Their prices are incredibly fair, they are very honest, and they don't try to rip you off! I chose them because they had wonderful reviews, and they are all true!!!!As being a woman, I have been afraid of being misled and told I needed work when I don't (it happened at the previous place I went to) and am ecstatic to have found Clark's. I would recommend them to everyone and will continue to give them my business!!! Thank you Clark's Automotive team!!!!

  Joel Bolton (JB Swede)
3 years ago
Had my 2013 Smart Fortwo inspected by them after purchasing it used to ensure there were no major issues. The inspection was thorough and took only 30 minutes. Price was very fair and the car was given a clean bill of health. I will be coming back for the next round of service for sure, great work all!Service: General repairs & maintenanceService: General repairs & maintenance

  DataDuane com
4 years ago
a week agoThe team at Clark's Automotive Repair are friendly and easy to work with. They make you feel as if your a part of their family! I had work done on my Ford Mustang that normally would have cost a great deal at the dealership, but instead the bill was about half of that. Great work, great prices, great people!

  justin jou
4 years ago
Clark's was hands down the best experience I've had with an auto shop. All their mechanics were extremely professional as well as friendly. The mechanic that helped me, Adam, was fantastic from start to finish. Great service and price.

  Eric Shaffer
a year ago
Shop was recommended by father in law. They have been going here for years and years. They were able to diagnosis and fix a engine misfire of my #6 cylinder that another shop could not figure out and at a very reasonable price.Service: Auto engine diagnosticService: Auto engine diagnostic

  Andromeda Star
5 years ago
This is one terrific shop. From the moment I arrived till I left with my perfectly repaired car two hours later, service was courteous, efficient and friendly. The young lady at the desk greeted me warmly then I met with my mechanic Adam. I explained the problem and shortly later my car was repaired perfectly for a very decent price. Adam is the BEST!! I trust all of my cars with Clark s automotive!!

  Malia Hayes
7 years ago
Great people, great service, great prices. Do not take your car anywhere else! I had a quote somewhere else that was more than double what they charged me at Clark's. We've (unfortunately, lol) had to use them 3 times in the last 3 months for our 2006 Tahoe, but they have been terrific. And have repaired the car in record time. We won't take our cars anywhere else! Thank you Clark's!

  JA
3 years ago
Called to get an estimate for strut replacement. Fair pricing, professional work, friendly service. They answered all of my questions and helped walk me through the pricing and process. Very quick turnaround. Would recommend to anyone looking for a good honest shop in the area.Service: General repairs & maintenanceService: General repairs & maintenance

  Mike Pedersen
6 years ago
This place is the real deal...professional, quality workmanship. I brought my '14 RAM 1500 to get a 3" lift & level, new tires & a cold-air intake. The crew from the front desk all the way to the back was professional and well prepared to handle this project. Family owned & operated and they take pride in all areas of customer service. Only place to have your ride worked on in the area...don't believe me check out all the positive reviews...they are legit!

  Jolly Merl Taman
2 years ago
Having an honest, reliable, top quality service auto shop is rare! Clark's Automotive provides all these and beyond. I highly recommend Clarke's Auto to all my friends and family. Friendly folks, professional service!!!Services: General repairs & maintenance, Auto engine diagnosticServices: General repairs & maintenance, Auto engine diagnostic

  Mouri F�del
5 years ago
Quick, efficient, and fantastic service. I walked in without an appointment, and walked out half an hour later. Best experience at an automotive place hands down. Dealerships overcharge and weddle you into doing more than necessary. Clark's however did only what needed to be done, checked liquid levels and wheels, and done. Definitely coming back.