Camping World

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Carley Wagoner
a month ago
Kelly Buick was amazing to deal with to get our dream camper. We d gone other places and werent treated very well or had sellers not be transparent with the prices and fees. We drove 2.5 hours and it was so worth it. I highly recommend working with kelly she made our experience so perfect!

  Sam Higgins
a week ago
Stopped in to pick up parts for my Camper. Brian the sales rep was kind enough to show me a few Class A motor homes that I was curious about. He was very knowledgeable and not pushy. Would love to work with him when we are ready to upgrade!

  Paulette Sangster
a month ago
Took my RV for a warranty repair. Service conducted a free thorough inspection for other issues. Contacted me to let me know that roof and sides needs to be resealed with I m assuming silicon sealant and qouted me $1000+; I was hesitant as our RV is only 3 yrs old, but decided to do it because we wanted to ensure preventive maintenance. The warranty repair issue was to replace slide motor because right side slide did not open.We dropped our RV off on Jan 8th and was told it will take a few days. A month goes by and we finally get a call to schedule for pick-up. My husband and I made an appointment took leave from work to pick up our RV only to get there and wait almost an hour to be waited on. Then when we checked our RV out the power to the panel was not working, so we had to leave it there so they could see what was wrong after being there for almost 2 hrs. After getting back to work, we received a call and was told that a wire was not properly reconnected and that they fixed it and we could reschedule an appointment to pick it up again. We rescheduled that following we and when we got there..same slow customer service was rendered. We waited over 30 minutes to be waited on even though we had an appointment. RV was bought to the front for inspection. This time we were able to open the slide so ensure it worked properly, only to discover wires hanging out. We inspected the sides where the sealant was done also to discover sealant was placed over dirt and crud it looked a hot mess.. We left the RV again for them to hide the exposed wires and to do something about the dirty sealant. We went out of town, but when we got back, I had to keep calling to see if everything was done.i had to keep explaining the issue with the dirty sealant. So after almost 2 months, I called and told them that I need to pick up my RV. Received another appointment. Arrived for appointment to pick it up. RV was not ready for pick up. My husband and I waited again another 30 minutes. Checked RV out, wires were hidden. Slide worked, but nothing was done about the dirty sealant. Our RV wasn t spotless when we dropped it off, but when we picked it up, it looked as if someone had spinned it through some red dirty. We made an appointment for a de-winterization, ,but I m hesitant to even take it back there. The service guy apologized and offered a free wash when we return. We were told by the service guy that he was afraid the paint would get messed up if they had to scrap the sealant and reseal it. Something needs to be done to clean this nasty sealant job that was done.

  BMH-ELITE
2 months ago
What a great experience!The team at this Camping World really has it figured out.Gabriel Rodriguez was my salesmen and he was amazing. Took the time to listen to my needs and helped me find the perfect RV for me and my family. Would ask for this motivator anytime I visit.The sales manager Kieth was the best. Not pushy or a snake like most. Really cares about his job and making the customer happy.Even the finance gentlemen (Brian I believe) went above and beyond answering all of our questions before we signed our life away. Gave us a great deal on the 48 months maintenance package.Both of these guys came in on their day off to finish this deal!!And, they gave me top dollar for my trade in!

  Drew Johnson
a week ago
I ve lived in the area for a while and pass by camping world often. I decided after getting my new truck I d pop in and see what they offered. I was welcomed in by Tara who was extremely helpful, she had a lot of great information including things about my trailer I had never thought to do prior. My experience at camping world was fantastic and I m really impressed with the inventory they offer and the employees they hire.

  Dennis Shade
7 months ago
Got our RV 2 weeks ago and the fuel pump on our generator went out and we had to replace the battery on the. When we purchased the RV We also purchased all kinds of extended warranties and everything else that we could get. When we took it in to have the fuel pump replaced on our generator we were brought out the part numbers and told to go buy the parts and find somebody to put them on. So not only did I spend money for an extended warranty now I also have to buy the parts and put it on when this should be covered under warranty. This is completely unacceptable and if you go to buy an RV from here the sales people are wonderful but the service staff sucks. Called corporate and now we're just waiting on an answer from them about this whole situation.

  Jim Lowell
2 months ago
NO PRESSURE sales. Staff is available and helpful. Willing to walk, talk, show, explain anything needed. Really wanted to make sure the customer was satisfied. We were worried about hard sales like car dealers and were presently surprised that it was a low pressure relationship, not an "always be closing" conversation. Or, "what can I do to get you in this RV today?" No, "let me speak with my manager." Was a nice experience. Look at the inventory online before you go - makes it even smoother.

  Rosemarie
a month ago
We walked in on a rainy day to check out small modern RVs for the first time. Gabriel was friendly and patiently showed us several models and we found one we liked. He answered all our questions and we felt comfortable and not under pressure to buy. Excellent service.

  lawson duckworth
a week ago
customer care is NUMBER 1 priority! The salesman "Duck" is very knowledgeable, and professional and eager to help with anything. This location has a great inventory, also with over 200 stores nation wide we are sure to find the right RV for you! Come in and ask for Duck!

  Shaun Ziegler
a month ago
I submitted a lead online and Hannah called me with more information on the travel trailer. My family and I have been considering for weeks. She s extremely knowledgeable and helpful. Helped us schedule an appointment. Had a great experience and purchased our first RV!

  JOHN NEEK
6 months ago
We visited this place without a prior appointment. The receptionist was nice and understanding. our sales person , Martin, was even more pleasant. He guided us to the right RVs for us. This place has many options for Rv buyers. Martin persuaded us that buying RV from camping world has many advantages over buying from less known places.Very good experience and we will buy from them soon

  Riley Gelacak
a week ago
My experience at camping world has been extremely easy and quick. Tara answered everything I asked and more. There aren t many places where the employees give their undivided attention to you. Tara was extremely helpful, I would come back to speak to her if I ever need anything with our rv again.

  Guy Fletcher
a month ago
Hannah's knowledge and expertise in all things camping was impressive. She took the time to listen to my needs/preferences and helped me feel confident about my final decision!Not only was Hannah knowledgeable, but she was also incredibly patient. I had a lot of questions and she answered each one with such kindness, never making me feel rushed or like I was inconveniencing her.Thanks to Hannah's excellent customer service!! I couldn't have asked for a better experience. I highly recommend visiting Camping World and seeking out Hannah for all your camping needs. Her outstanding customer service truly sets this location apart from others.

  tremcat
5 days ago
We went to look for a smaller teardrop under 16 feet. We were not approached by salespeople and when we approached them were told they had nothing they could show us. We are unsure if we looked like we were not serious, or judged to look like we do not have enough money, or if we didn t look dumb enough to use their financing so they could rip us off. Ultimately, we will not return (although they did lie to us and do, in fact, have smaller campers). Fortunately for someone, we have cash in hand to buy a trailer. Unfortunately for you, it will not go to your company.

  Amira
a week ago
Brian Hersey at Camping World is the go-to guy for RV sales! He's fantastic - super friendly, knowledgeable, and genuinely cares about finding you the perfect match. Trust me, he's your go-to guy for hitting the road in style!

  Beckie Painter
2 months ago
We attended the RV Show in Chantilly and were so happy to meet Darrion Kitchen. He was thorough, honest and amazing to work with. He sold us our 3rd RV and we could not be more satisfied with his customer service!

  Glenda Licausi
2 months ago
I visited with my daughter and we had the opportunity to work with Andrew Reilly. We re in the very early stages of buying and he was able to show us multiple units that fit our wants and needs. I am very pleased with the service we received from Andrew and we are excited to continue working with him.

  Ahmed Al Tamimi
2 months ago
Gabriel was absolutely phenomenal! He answered all our questions and took his time listening to us and understanding our needs. He then showed us some of the RVs in stock that matched our needs and even provided details regarding our financial obligations. I I highly recommend this branch!

  Chloe Zimmerman
a year ago
If you re concerned about having used car shopping experience don t worry that will not be what you get at Camping World Manassas.We re newbies to RV travel and have only borrowed and rented RVs before. Despite our lack of understanding of the market and the fact that we re not yet in a position to buy an RV, Martin was more than happy to show us the full spectrum of options from mini campers to luxury Class A s.He was honest about what would or would not meet the criteria we d given him, and even advised us against more expensive models that didn t have the features that we would like as much.There was zero pressure to make decisions are buy, and he welcomed us to come back and explore some more anytime. There is currently a huge inventory so if you re in the market for a preowned RV, I would definitely start here!

  Jessica Richard
7 months ago
I am really happy with the people here, everyone has been good to me, friendly, and helpful. Special shout out to Chris in Finance and Andrew in Sales they were my team for my sale. Tony too!!!I am a first timer and didn t know everything, but wanted to finally take my leap and these guys keep proving they meant what they said in continuing support.I give 4/5 because when I use the phone number for my sales guy I get a different person all the time (to be fair this could be so that someone definitely covers the messages in a timely manner because they are so busy) as well as struggling with the condition of my carpet. No chance it got deep cleaned between owner #1 and owner #2 (which is me.) I will do it myself and otherwise I am really happy with my unit, my staff, and all the insurance and camping world network benefits.I recommended this company because of their nationwide network, professionalism, and general friendliness. I m bummed about minor things but think anyone interested in RVs can find success here and shouldn t risk private sale or small companies that don t have large specialized staff like this team.Thank you Manassas Team

  Emily Taylor
2 months ago
Chris H. has been an absolute pleasure to work with as my family and I navigate the RV buying process. His genuine passion for RVs shines through, and he has been incredibly patient and informative as we explore our options.Chris's extensive knowledge of RV models and features has been invaluable during our decision-making journey. He takes the time to understand our specific needs and offers insightful advice, making us feel confident in our choices.What truly stands out is Chris's commitment to outstanding customer service. Even as we're still in the buying process, he has been consistently attentive and responsive, promptly addressing any inquiries or concerns we may have.If you're in the midst of considering an RV purchase and want a salesperson who combines expertise with genuine care, Chris Hennessy is the go-to person at Camping World in Manassas. We are grateful for his guidance and look forward to completing the buying process with someone who has made it a positive and enjoyable experience. Highly recommended!-Emily & Ashleigh K.

  JP Aus
10 months ago
So I go in wanting to buy a travel trailer, have $25k for a down payment. I look around the accessories for a bit. Start walking up the the desk just inside the front door and the lady turns her back on me picks up the phone and has a private (I think) conversation. I stand there in till I feel uncomfortable (like I'm eve's dropping) walk around the showroom and out the back doors, by the maintenance shop and around the lot. Set a timer for 20 minutes and when it sounds get in my truck and go home. Now I did NOT have cash, but it's in my account so maybe if they smell cash one can get some assistance. Don't know if this reflects all the staff or if it's a Tuesday thing. But I bet I can spend my money somewhere else.

  Candy Holmes
5 months ago
I would give zero stars if I could. We purchased a 2020 Wolf Pup in August 2023. Refrigerator still doesn't run on gas. (they couldn't fix it) Toilet was cracked and leaked sewage into the camper. Water lines in the bathroom were damaged and leaked into the camper. It didn't pass Maryland inspection, we had to pay $721 on repairs to pass. This is not our first camper but it has been our worst nightmare. DO NOT BUY from Camping World. They sell junk! We have had to put almost $1300 toward repairs just to be able to go camping.

  Christopher Johnston
2 months ago
We recently purchased a new RV from Camping World Manassas. We worked with Lori and had a very good experience. She was very patient with us as we looked at several RVs over several days in very cold weather to determine what model we wanted. She was able to answer our questions or find the answers. The sales team provided the pricing information we needed and the finance manager was even able to find us a lower rate than I was able to find on my own to make the RV we selected affordable. I would definitely use Lori and Camping World Manassas again.

  Joel Rodriguez
2 months ago
Exceptional Service in Finding the Perfect Travel TrailerI recently had the pleasure of working with Gabriel Rodriguez at Camping World, and the service exceeded my expectations. The team's expertise in selling travel trailers shone through as they asked insightful questions, ensuring they understood my needs perfectly. Their dedication to finding the right camper was evident, making the entire process seamless.

  Shanita M
a year ago
Great experience. Bob was extremely helpful in addressing some of our wants and concerns. I didn't feel like I was talking to a pushy salesman. Instead he listened and provide amazing advice. We will definitely be back!

  Patrick Lynch
a month ago
I brought my RV in to get the generator serviced. They recommended recaulkig various seals on the roof, which I had them do. It was poorly done; they put caulk around two fan lids that stopped them from opening. I had to go on the roof myself and cut away the excess caulk. They also said the tires were showing signs of dry rot. I took the RV to my Mercedes service center (it s a Sprinter) who said the tires were fine. Camping World also said my slide out mechanism needed to be replaced. When I took the RV to my regular RV servicelace they said the mechanism was fine.

  Michael Adams
2 months ago
My sister is in the market for getting a camper. I really didn t know much about them but after we spent some time with Chris Hennessy, we were wowed out by what he showed us! I never knew that campers had become so .. advanced . WOW!!! Ah, man.. refrigerators, gas ranges, big screen TVs Camping World has it ALL. It was truly an awesome experience. I m hoping that my sister goes for it! . She and her hubby will be doing the driving I ll be watching TV on the big screen with my niece and nephew!!

  Connor Reilly
2 months ago
Andrew is the best!!! Very polite and personable and evaluated my needs without being pushy and overbearing. Great sense of humor too! Not ready to buy just yet, but when I do I will absolutely be buying from Andrew only!

  Umara Sheikh
2 months ago
I had a very positive purchasing experience at Camping World. Syeda was my sales rep and she was friendly, approachable and very knowledgeable. She facilitated the purchase and pickup with good communication. Syeda walkthrough and chatted for a while and wanted to be sure I was a satisfied customer. Thank you!