Berglund Toyota Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  GG
3 months ago
I bought my tacoma back in 2016. Good rapid service when I got it. I m a little annoyed because after almost 7+ years, they haven t discarded my personal information. Recently they had a data breach, of which I was notified. It happened sometime this May 2023. In the past 6 months, someone has attempted to hack my credit card twice!

  Jonathan Elliott
a year ago
Berglund has always done great work on my tacoma. Had to wait quite a while today for a repair on my truck but my service advisor Amanda kept me informed of how things were progressing with the repair and checked if I needed anything. She was also nice enough to give me a discount for my wait time. The new building is very nice and the service dept is more streamlined compared to the old one.

  KAREN
a year ago
Berglund has been servicing my Tacoma since I moved to this area over a year ago. Early on, I had the opportunity of working with Todd Kerrin who has always patiently explained the workings of my vehicle with professionalism, transparency, and kindness. He knows vehicle operations and breaks it down in layman terms that's easy for me to understand.Recently, Todd saved me a ton of money and endless headaches when helped me get a used vehicle that I was ready to purchase scheduled for a wellness check up.While the vehicle had low mileage, it looked and smelled like new. But Todd and the service team weren't fooled, they uncovered unseen issues that needed immediate attention and would have cost me thousands as soon as I took possession of the vehicle. Serious problems involving both front and rear brakes along with other issues that indicated the previous owner did not stay on top of maintaining the vehicle. Worse yet, the used dealership was tried to pass it off on me.Todd and Berglund's service team have kept my Tacoma in pristine condition and treated me like family from the day I met them. They've been honest and transparent throughout every transaction. Never pushing up sales or gimmicks on me.It is for these reasons that I will always own a Toyota and be a loyal customer to Todd Kerrin along with Berglund's superior service team.Todd Kerrin knows how to treat customers with respect and hospitality.Service: Vehicle Inspection

  Freeman's Synthetic Supply
a year ago
Terrible and dishonest . Supplied the correct oil for a customers car for Toyota Berglund to use and they claimed the fluid type was incorrect when in fact it was correct . I personally came and brought the type they wanted and let the parking agent there know ( who opened the door for me to put it in ) to tell the service dept the oil was swapped out for what they wanted and he assured me he would let them know when he went back in. Well he didn t . Then they figured out later I originally supplied the right fluid and instead of using the supplied fluid they went ahead and used their own . On top of that they lost two quarts of differential fluid that was supplied . These people are the exact kind that give dealerships a bad name . Stay clear of this one for sure when it comes to servicing any of your vehicles !Service: General repairs & maintenance

  Anthony Robertson
2 years ago
Routine sticker turns into a 4 day frame recall treatment. But the loaner is a 2021 Tocoma 4 door TRD cement grey and it's awesome.

  Jan Rudisill
a year ago
A great place to take your car for work. The staff is very friendly. I always highly recommend this place!

  Lisa Lisa
a year ago
Horrible cs. I've been standing here 30 mins for help still no one BUT 10 workers have walked pass meService: General repairs & maintenanceService: General repairs & maintenance

  Herbert Gerhart
2 years ago
Comfortable waiting area. Set up for social distancing. Friendly people. Waiting time as promised. Very easy to make appointments

  Paul Baker
a year ago
Fast friendly service- easy to schedule- nice clean facility.

  Don B.
2 years ago
Daniel in Service did an excellent job arranging our Lexus hybrid oil change/service. Thanks!

  Jesse Westscott
2 years ago
Had to bring vehicle in for recall. Great service!

  Margaret Nappier
2 years ago
Excellent service. Give Berglund Toyota a try!

  Chris Cornell
3 years ago
Quick reply to questions. Fair pricing

  SWAPNIL RANE
2 years ago
Good service bit costlier

  Shirley Moorefield
2 years ago
Great service as always!

  Huunnaa HUUUUNNN AAAA Huunnaa
3 years ago
Terrible service

  marquezgyl
2 years ago
There is a need for more kindness and responding to the problems they cause to customersfalta m�s amabilidad y responder a los problemas que le causan a los xliente