Apple Auto Glass And Mirror, Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jessica Robertson
2 months ago
Called here to get a quote on a replacement windshield for my car and spoke to a guy on the phone who then asked for my VIN number to give an exact fitting for my car and told me to message him the information instead of calling back. I messaged him the information as well as my husband and got no response. Then me and my husband both called multiple times because we got no response and either no one would answer the phone or we would be hang up on. They must not want any business!

  Kersten Cardwell
2 months ago
I called and left several messages to get my window replaced. Never heard back. Plus the answering matching makes you think someone one is answering the phone, kind of annoying.

  Justine Lee
7 months ago
Tipton was great! Speedy responses and great customer service. He came and picked my car up and brought it back, because I had to work. (I am about 45 minutes or more from his shop) I would highly recommend them. I did not get this kind of service when I used Safelite.Service: Auto windshield replacementService: Auto windshield replacement

  mike Mars
3 months ago
Needed glass for my front door of house and they helped me. Worked out great.

  Tad Phillipson
7 months ago
So I d like to start this off by saying that the owner was very polite and nice, otherwise there d be no stars. We were directed here to get our windshield replaced in our 2018 Honda odyssey. There were issues right from the start. Initially the windshield never stopped squeaking, and the LKAS wasn t working correctly. Took it back and they pretended to recalibrate The camera. No change. Took it back again and they decided the windshield was defective and changed it out again. But still the LKAS WASN T WORKING. Car kept drifting over into the other lane. So the owner decided he would send it to Honda to get calibrated. After two months of getting the run around we called the insurance co. And decided to work through them to get it fixed. I m sure Apple auto has some skill set, but if you have a newer model vehicle DO NOT take it for a windshield.

  Julia Sansone
6 months ago
For the second time I was completely blown away by how friendly and accommodating the staff was!! Truly the extra mile, over the top customer service!! Can't recommend high enough.

  Bill Wegert
4 months ago
This company is the best Lynchburg has to offer. They took care of me beyond expectations.

  Karen Brown
a year ago
Harold Tipton and his crew gave us a good experience from start to finish. First of all, they answered their phone! Harold suggested a less expensive alternative to our factory windshield, saving us money. The windshield was replaced neatly and properly, with no further damage to our vehicle. We were in and out of the shop much faster than promised, and we were thanked for our business. Painless, except for the cost of the glass, which is obviously out of their control. Highly recommended!Service: Auto windshield replacement

  Steven Otto
a year ago
Apple was recommended to me by another company and really came through. I was looking for a hard to find windshield for an old VW. They had it for me very quickly and were SIGNIFICANTLY less expensive than Safelite. Highly recommend this shop.Service: Auto windshield replacementService: Auto windshield replacement

  Brianna Walsh
8 months ago
Dropped my vehicle off in the morning and it was finished right after breakfast! Much more affordable than Safelite too. Highly recommend!Services: Auto power window repair, Auto side window replacementServices: Auto power window repair, Auto side window replacement

  Debbie Brower
a year ago
Harold Tipton and his team did a fantastic job with our windshields! Special ordered glass, super fast install and even better pricing! Thank you Apple Auto Glass!Services: Auto rear window replacement, Auto windshield replacementServices: Auto rear window replacement, Auto windshield replacement

  Annie Caushaj
a year ago
Cracking your windshield is a costly and nerve-racking experience, but the team at Apple Auto Glass was professional, accommodating, and thorough in their work. Excellent customer service, very reasonable prices, overall a great experience. I would highly recommend!Service: Auto windshield repairService: Auto windshield repair

  Craig Brosinski
a month ago
The only place I recommend for auto glass, a Lynchburg institution.

  Skylar Trent
3 years ago
These guys came to my place, picked my car up, and returned it with a replacement windshield in lass than 5 hours! I work from home so i couldn t take it to the garage. They were very communicative, and very professional! They even charged me $100 less than the competition! Highly recommend.Service: Auto windshield replacementService: Auto windshield replacement

  Darnrlle Pugh
6 months ago
The staff was incredibly welcoming and helpful. I am very satisfied with the services. I would definitely come back.Service: Auto windshield repairService: Auto windshield repair

  Kingdomtalk 222
a year ago
Technicians are hardly ever at work. They do not follow up with you . You have to call them to check in with them.I will say they are nice. The main thing is the customer service needs to be stepped quite a bite. Follow up and follow through is very important.

  thomas
2 years ago
Go somewhere else. Guy us nice but sucks at his job.Don't believe me? Take a look.

  Shantel Lewis
7 months ago
Never answer the phone. Did it get back with me about the mirror I needed for my car. Y all suck! Won t ever hear from me again. Do better

  Jeremy Haymore
2 years ago
Referred for replacement glass on storm windows as so few places do them with Chestnut Hill Hardware out of business. Seemed nice and said they would be done in "a couple of days." After several weeks, I checked in with the owner. He blamed supply chain issues. Understandable at first, but weeks the turned into months. It has now been over 4 months and they have stopped answering my calls and will not return a call. Dead of winter and no storm windows.

  Ashley Flaherty
5 years ago
Apple auto glass is amazing! They have taken care of my vehicle on two different occasions (rock hitting the windshield while driving and a crack from weather) and I cannot say enough positive things about my experiences both times! Not only is the staff friendly, but they were able to get me in within a day on both occasions, the work was completed appropriately, and their pricing was amazing. I would definitely recommend this company to anyone needing a windshield/ glass repair!

  Paloma Gyles
a year ago
These guys are incredible!! They quoted me at almost half of what Safelite quoted me. They were super patient and fast and did a great job! I will most definitely be recommending this place!!

  ReDiZmE
2 months ago
Amazing customer service. Extremely affordable.

  Nicholas Perry
11 years ago
Superb and friendly company to work with getting my cracked windshield replaced. They got me in next morning, dropped car off while I went and did some shopping and by the time I got back my car was finished. Very clean install with a new windshield, can't tell a difference from the old glass minus the crack. I can't compared prices as I never had to get a windshield replaced before and this was the first company to get back to me after filling out a few forms on different websites but it was very easy on the wallet, it cost a lot less than I thought it would!

  Daniel Boone
2 years ago
Great services with an amazing price. Windshield needed replace and they was the place to take it. We got our window $400 cheaper here then other places and $200 cheaper then safelite... service was fast. Thanks

  tim reid
3 years ago
I paid to have a windshield installed was charged extra for a new gasket, upon picking up the vehicle the old gasket was reused and siliconed back together. The silicon was very messy around the window with silicon hand prints on the roof and hood, large pieces of trash from window removal were left in the floorboards of my vehicle. I returned and talked to the owner and was told I am not a professional window installer he was. He did however issue a refund, I ll take my vehicle elsewhere to have a professional looking job done.

  Jason Floyd
3 years ago
Had to get my windshield replaced and a regulator and motor for my driver side rear window replace... great price both projects finished in a hour and a half. I was treated like family while I was there and everyone was top notch and professional... thank you fellas y'all were awesome!

  Cameron Elliott
3 years ago
I had to get a rear window seal replaced on my '03 F-150. Chip took care of it! I called him on a Friday and he told me to bring it in first thing Monday morning. Orginally, he told me he would have to keep it overnight which is fine because I have another vehicle. He called me a little after noon on Monday and told me it was ready. Chip is super kind and professional. I would recommend Apple Auto Glass to anyone!

  D C
5 years ago
I chipped my windshield on the way to work and wanted it taken care of immediately before it turned into a crack but didn't have time to take it in anywhere with such short notice. I called Safelite first and they were extremely rude and wouldn't give me the time of day. They told me I could bring it into their shop next week but somebody would not come out to fix it at my work. My insurance referred me to Apple Auto. Not only did they talk to me like I was a human being but they offered to come get my car, take it back to their shop, and bring it back before I left work. The technician even offered me the use of his car while mine was being worked on just in case I needed to leave. They said the chip may still be noticeable but I can't even tell where it was anymore. Going on 2 months since the repair and my windshield is still perfect! I can't say enough about the customer service and quality of work done. I wish more businesses were like this!

  Jason Piatt
11 years ago
A+. I showed up for a windshield repair appointment and Harold (the owner) explained everything. Super nice guy. The credit card machine was down, so he gave me his personal vehicle to go to the ATM. I picked up my vehicle after business hours and I had a couple of concerns that I came back with the next day; he straightened them out right away. I called 4 places before coming to them for the windshield and they were the cheapest as well.

  Robert Dawson
6 years ago
I have used Apple Auto Glass several times over the past years. I am amazed at their customer service and their follow up to make sure all is well with the repair! I even phoned for a question for a buyer who bought a previous car of mine. And guess what, Harold followed up later to see if the new owner had gotten the repair done and if there was anything he could do for him!! Highly recommend them and will always return for their help and service!