From the business
- Small business
Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Hannah Sorensen
5 months ago
I went in a few weeks ago to get my tire repaired. They were very fast, and charged a decent price for the whole job. I was also able to see what they were doing the whole time since they were working on it right outside the waiting room. Would definitely recommend as a reliable place to get your vehicle repaired.
Justin duff
3 months ago
If I could put zero stars I would I called and told him my problem with my car and he said he would look at it and I was wondering how much it will cost for them to just look at it I said does it cost any money so I asked he he got a attitude like he said let us just look at it without telling me the price..I will not let no one like that near my car even if it s the last tire shop in the world
Bill Taylor
a year ago
These people are awesome. I was in a bad place, flat tire on a vacation in a unfamiliar area. They were able to patch my tire and send me on my, working me into their busy day. All done in less than an hour. I am greatly appreciative. Good to know there are still good people out there.
Gary Fowler
9 months ago
My wife and I had a flat tire on 81. While we were waiting for a tow I had to locate a repair shop. I called these guys. They had my tire in stock but were able to patch mine. In and out within an hour.
Meghan Kapur
9 months ago
I had a flat tire along 64. Took my car to H&J and I was back on the road within 45 min. Great service, extremely friendly staff. Highly recommend!
J P
10 months ago
I can t say enough good things about H and J tire store.We were traveling through the area when we got a flat tire. We were still 400 miles from home and knew we couldn t get there on our donut tire.This tire store started working with us as soon as we got there and continued until we had a new used tire to get us home. Lots of places could have charged us an arm and leg knowing the predicament we were in, but not H and J. Very fair!We were back on the road in about a hour.
Malachi Eberly
6 months ago
They changed my tires and referred me to a place to get a new rim. Very friendly and timely service!
Vanessa Morton
a year ago
Thank you for your outstanding service and taking care of one of our valued customers here at Potomac Creek Automotive. We appreciate how quickly and kindly you aided in getting this family back on the road. Thank you Jim from all of us at Potomac Creek Automotive.
RJ's Auto Body
8 months ago
We picked up a nail in our tire driving from GA to NY in the middle of the night. We showed up at H & J right when they opened. They were already busy but they made room for us, fixed our tire and had us back on the road within the hour. They Saved the day. Thank you H & J
Ayo Adisa
9 months ago
Very friendly shop. Great service! We were traveling and got a flat tire and they were able to see us with no delay!
Evan C
11 months ago
I dropped my car off and had a short time period to get it fixed, but they were able to squeeze me in and solved the problem that other locations couldn t figure out with wiring and alternator. They called frequently with updates and it was all reasonably priced.
Andrea
a year ago
Great people and excellent service. We have required several tires on our work vehicle this summer, and H & J has always been very helpful and prompt. We have also gotten tires there in past years and were never disappointed.
Michael Grabosky
3 years ago
I was driving from MA to GA and stopped for gas near Lexington, VA at 7pm. I noticed I had a screw stuck in my back tire. Had to spend the night at a hotel. First thing next morning, I headed to h&j and told them I needed a tire patched right away so I could get back on the road. They got somebody on it right away and patched it up quickly. Their service and price was outstanding and I made it back to GA that day. I was in a pinch, and j&h came through big time. I definitely got the sense that the kind and courteous folks there know how to run a business right! Highly recommend!
Karmon Buchanan
10 months ago
Had a back tire that was going flat, stopped in patched it, we left and tire was still going flat. Went back and they took care of it! Awesome group of guys! Matt done us good!
Conrad Devers
2 years ago
Went to Lexington to visit our daughter and family. Unfortunately I had to replace a damaged tire from a road hazard driving through town. The young lady behind the counter was extremely courteous, knowledgeable and very helpful. Had my tire replaced in less than an hour and their prices are very reasonable. Highly recommend them. They also do state safety inspections, oil changes and auto repairs.
Stephan Howden
8 months ago
Was driving from New Orleans to CT, and noticed one of our tires had sidewall damage. They replaced the tire promptly and were very friendly.
Scottie Douthat pavlick
3 years ago
Customer service was very good but I am not happy with my tires. I do not feel , they are of very good quality! They are incredibly noisy which they said they wouldn t be!! I have had them less then a year and they would not hold the correct tire pressure since the beginning. When I took my car back to H&J tires they where nice and fixed the problem but charged me $20 per tire for something they should have had right the first time. Claimed they resealed the beads. We will see how long that lasts! Next time I need tires I will shop around and hope to find a shop that will not charge for service on a bad product that where sold to me. It is a shame because I really like supporting local businesses but I feel like I was totally ripped off.
Delia C.L. Johnson
5 years ago
We were on vacation in Natural Bridge and woke up on a Sunday with a flat...nothing was open until Monday morning, which was the same day we were supposed to get on the road to head home. Our AirBnB host told us to go to H&J and she was absolutely spot on with her recommendation!! The team was friendly, sympathetic to our situation and even offered to call a competitors shop to see if they had a tire for us when they discovered they didn t have ours in stock (they offered to order it and have it in by 1pm, but knew we were traveling and didn t want to wait). In the end, they were able to patch our tire and get us on our way in about 40 minutes...all for the bargain price of $20!! Highly recommend!
Carmen Diaz
2 years ago
HORRIBLE costumer service, extremely rude. Called 2 hours before they closed for an emergency oil change & he told me he couldn t take me because they d have to stay 5-10 min after close to do that. I told him I was about to break down & don t think I ll be able to make it home and that I could pay extra if they ended up staying past when they close (which they wouldn t have) & he screamed at me MA AM! I told you I m not taking you were booked. luckily I found a closer place with better prices, amazing costumer service, & fast, efficient service (done within 20 min). DEFINITELY go to Valvoline if you need anything done, they re way better in every way & there s no appointment needed!:)
Karen Stanley
3 years ago
They do a good job for oil changes and tires. But they don't take appointments. You have to drop off first thing in the morning or they won't guarantee they can get to you. No walk-ins after 9 am, generally. It would be so much easier if you could make an appointment.
Donna Porcino
9 months ago
Thankyou for your quick service and honesty. We had a problem with our tire..on vacation heading back to pa....thankyou for your help and hospitality
Tammy Davis
3 years ago
I was their on Wednesday because my son had court and while waiting my car wouldn't start and 2 officer's tried to start my car so one officer recommended to my son to run across the street to see if they would look at my car. My son and a young lady came. She was very sweet so to make a long story short she tapped my starter and offered me to park my car on their lot just incase it wouldn't start again. After we got out of court it was pouring down rain and I ran to the car and got in. My son went in to get my keys and thank them again. I love the Town and the people in it. It made a us feel comfortable in a stressful time. I would recommend H&J Tires to anyone. THANK YOU
Mike Reed
6 years ago
We were on a trip and had a blowout on 64, limped back into Lexington on the donut spare, They were very busy, but took us right in. They did not have a tire in stock but he found a used one that would work, we were back on our way in less then a hour. I live 3 hours away but when I need new tires I will be making the ride to give them my business, Refreshing to find this kind of personal service, 5 stars is no way near enough, they are awesome!!
Jo Rainwater
5 years ago
Great job on my brakes and rotors. Reasonably priced and down to earth. We were traveling to Lexington from TN and had to get brakes unexpectedly. They squeezed us in and got them done same day.
Todd Taylor
6 years ago
We arrived with a flat tire on a rental and the rental car did not provide a spare. These folks got us in quickly, pulled the tire and worked hard to patch it to get us on the way. So nice. If ever broke down in town, Get to H&J Tire.
Peggy Hoff
7 years ago
Had a blowout on Route 64 in the middle of a family trip. Although they did not have the tires we needed, they found them in another city, contacted that place for us and printed out directions to get there. Also checked our spare (donut) to be sure it was safe to drive that far. Would not accept payment. WOW!!!! They are awesome :-)
Jennifer Nelson
4 years ago
We had gotten a flat tire twice on our road trip from Pennsylvania to Tennessee. Gave them a call and they very so helpful and hooked us up so we could get back on the road and finish our vacation. Highly recommended.
Catherine Mcswain
9 months ago
Same day service with a very quick turnaround at a reasonable price! Convenient in downtown Lexington location
Crystal Amos
7 years ago
5 stars is just not enough of a wonderful rating for this place!!! Not even an hr into our trip, military relocation, we blew a tire out. My wife changed it to the donut, called multiple closer places and noone had our tires except these guys. So we limped 17 miles and were greated with the best service we have ever had. Our car was loaded with luggage and we had two dogs with us. They made us a priority due to having dogs and traveling to lauisiana. They made us feel right at home, let our dogs come into the office to hang out and get some water, and were amazing while we waited. With no pressure, other than to replace the busted tire, we ended up buying all four new ones. They made sure that our car was good, gave us a WONDERFUL price for the tires and we were on our way in less than an hour. They are highly recommended and have the nicest employees that make you feel well taken care of in a rough situation.
Adam Charney
4 years ago
We were en route to Tennessee from Maryland, and our tyre was leaking. We found H&J at the last minute, and they went above and beyond to service us as quickly as possible to get us back on the road. Kevin did a stellar job. He was thorough, patient, and dedicated to our needs. Located in what I believe to be the historic district in Lexington with a rich history, H&J does their community proud to the extent that out of towners can see it. I would recommend this place to royalty.