Advance Auto Parts
4.3 (152)
435 E Nelson St, Lexington, VA 24450
(540) 463-2191
stores.advanceautoparts.com
Claimed
Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Will Thompson
a month ago
Working in Lexington and had some issues, needed a few tools to get us going again and Justin didn't skip a beat. Clean store, friendly staff and exactly what I needed. Thanks y'all
Chester Decowski
6 months ago
Excellent serviceThe counter staff went out of the way to help me.
Kimmi Pickle
a year ago
Kay helped me replace a key fob battery today with a smile Thanks
Janet Thompson
2 years ago
We were traveling through Virginia and the power steering pump hose blew. We were stuck at Natural Bridge with no way to get parts to fix the truck late at night. Waited until morning and Called Roy at this location and he put together the parts and fluids I needed and sent his driver out with everything Roy was very helpful. Great customer service.
Deborah Shade
5 years ago
Always has the best sales but they couldn't have a more annoying staff if they wanted to. These girls are just down right rude. To busy talking to each other to take care of the line at the registers (which probably wouldn't have been so long if they weren't so busy pushing charge cards and worrying about who helped who)
Terry Dewalt
8 months ago
Advance Auto staff is friendly and they have had what I needed in stock each time.
Tracy Cornwell
2 years ago
The location is great, nice people. It would be a great place to open an auto parts store. Make an order because you NEED the part. They tell you it will come in at 10 am the next morning and you have to be there because the store is doing inventory. Show up to find the part isn t there and will be in the next day because the warehouse didn t send it. So you order from Autozone. Very disappointed.
Eddie Gebhard
3 years ago
Pretty good prices when items are on clearance. Otherwise like most auto parts stores they are high. Good customer service few times I have been in they got me checked out quickly and didn't make me wait while they installed wipers.
Krista Hostetter
7 months ago
Good customer service and answered my questions.
Michael Hadley
6 years ago
These guys were so helpful when I was traveling and needed fluids and code checks on my trip. They were also happy to help me get everything checked and running smoothly. The staff was very knowledgeable and friendly. Thank you all so much!
flowers flores
3 years ago
The phrase "I don't know" would be beneficial in this place. They tried to steer me wrong to buy 4 gauge wire instead of 4/0 gauge wire. This would have caused a catastrophic failure of my electrical system. I do not mind having an associate tell me that they are not certain, but when they will argue with you and laugh and belittle you to prove in the end that Google and a little humility go a long way. Fairly insulting they were.
Mike Grim
2 years ago
Bill Hickock is the manager.Great guy and will always ensures that the customer receives courteous and professional service.
Craig Moore
2 years ago
Prices are slightly higher than desirable, but having access to knowledgeable and helpful customer service folks can be worth spending a few extra bucks once in a while.
Jane Ann Wells
a year ago
Thank you so much for your help in getting my tires straight!! Y all went wayyyy above and beyond!!
Jim Paxton
5 years ago
Easy to locate this Auto parts store with parking in front.Its what you expect in small town.Many things have to be ordered but delevery is fast.Store has been open many years and town depends on it.
Michael
2 years ago
The service is terrible most of the time and they can't ever get the right parts most of the time or even quality part's, I took the old spark plug there I needed and it took 4 different times me going back the same day and still didn't get it right so I went somewhere else
Matthew Hostetter
2 years ago
I have went here for years Janet is a great manager and always friendly.
Angel Dudley
6 years ago
Place is clean and organized, staff is friendly and tries to be helpful. Unfortunately, they never seem to have any parts in stock that are needed, for a very popular car
Nick
5 years ago
Great value and service.I needed 2 wipers and they put it on for me.I bet I was in and out in under 10 minutes.
Brian Doyle
3 years ago
Wish Patrick was still working there but its still better than the alternative. Everyone is friendly and knows what they are doing for the most part
Gary K Rogers
5 years ago
Convenient, helpful staff, store a bit dingy and could use a good clean, parking lot infamous for door dings and minor hits.
Andrew Woodson
3 years ago
Never get the right parts. They just give you what ever they can reach on the shelf. Chances are your gonna make 2 trips everytime
D Thompson
2 years ago
The usual great service... A retired NAVY man got my part, very knowledgeable and fun,,, CG speaking
Russ Clark
a year ago
Show me the part I needed without an attitude. Unlike their competition near Walmart.
Jason Haley
2 years ago
Service is great. The people there are very helpful and knowledgeable.
Damodhar Dam Mallya
6 years ago
Helpful customer service. Didn t take long to get help. Good selection.
Bill Haegele
11 months ago
Well stocked. Very helpful.
Melissa welch
6 years ago
Loved the help I got from the associate along with him keeping a smile and laugh going.
Robert Hawk
6 years ago
If they are not busy. Usually fairly quick to help and normally have what you need to vehicles.
skyler ashe
a year ago
Have mostly what I'm looking for, if not in stocks can order for the next day.