Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nancy J Clark
6 months ago
Shout out to Rick for his excellent service today and help to diagnose exactly what was wrong with my Cub Cadet. He was patient with all my questions and helped to pinpoint our issues. Happy to say the mower started right up after following his instructions. Ladies, don t be afraid to fix it yourself!

  kathleen goddard
2 months ago
I love this location. The folks are great and so are the parts

  Kia Jones -
11 months ago
I came in on Sunday here at the auto zone due to an current situation with my vehicle. I was able to get everything taking care of and the item that I needed was in stock. I any questions or concerns that I had the auto zone sales associate was able to help he had an very professional demeanor I ask him what his name was. He told me Robert once again Robert I kindly thank you for your wonderful customer service !!!

  Rob Mink
2 years ago
Its an autoparts store in a small town... I just called them up and they recognized me without me saying my name. He then asked what car I was working on, and told me they would have the part waiting for me in the AM when I just called and asked how late they where open until as I needed a muffler. Super friendly, and they go out of their way to save me a buck or find the part I need, even though I ask for strange or obscure parts. With online shopping it can be cheaper to buy a part, but this way I know I get the best ballance of correct part, good price, good quality, and getting the part fast!

  Cathy Sarmento
8 months ago
Helped me out with a battery under warranty that was kaput. Fast friendly service even for a warranty issue an on a Sunday morning.

  Erin Tyndall
5 years ago
The staff are really nice and helpful. I enjoy shopping here. I have only had one not so great experience.. I needed a belt for my car and was given the wrong one. It was too big. Normally they are very knowledgeable about parts though so I don't want to focus on one bad incident.

  Ethel Frederick
2 years ago
The prices for certain products are not clearly marked on the shelves. It's like they have faded to be barely visible. So I left and went to the parts store next door O'Reily and purchased the turn signal light that I needed. Probably the same price. Better customer experience.

  Dale Sprenkel
3 years ago
Nothing but good experiences with these folks. They tested and replaced our Subaru's battery today. Knowledgeable and helpful. I have a car parts store closer, but it is worth the extra miles.

  JERRY CHURCHILL
2 months ago
Customer service not good

  Poofy Cat
4 years ago
Advance Auto's commercial shows employees with big smiles..."Come in anytime and we'll check the code on your vehicle." Apparently that service does not apply when it's raining, snowing, or inconvenient for the employee. Two employees at this location; I was the only customer. Male employee was on personal call and was bothered that I interrupted him. Female refused to do her job, and then the phone rang. She turned from talking to me and, instead of letting the other employee handle that call, chose to pick up the call. Very poor customer service.

  dale sprenkel
3 years ago
Courteous, helpful staff. Well stocked. Quick test of my battery, (that I purchased here a year ago), showed neither it, nor my alternator was the sourch of my dead battery.

  Will I am
4 years ago
Staff is top notch, eager to help, really seem to enjoy their job. Always leave here glad to have such a great Advance close to home. Thanks.

  KJ
6 years ago
Given the store five stars because I exchanged stick on vent visors for for in Channel vent visors that ended up being more money but costing me nothing the staff was very courteous there as well and helpful

  Matthew Neal
a year ago
Love Advance Auto Parts. 99% of the time they got what I need or can order it. Not to mention they are reasonable priced.

  Stephen M. Anderson
3 years ago
I hate when the parts guy always pulls the most expensive part off the shelf. I prefer you point the out to me and allow me to choose so I don't have to tell you that's more than I want to pay.

  Antwan Haskins
2 years ago
Good service and banter wish my product was in a box. Not in a bag but the product worked great right now.

  Lynn G
3 years ago
Had to reorder my brakes after being told they was ordered. Which took an additional day. But all in all satisfied!

  Marilou Bray
2 years ago
Great service! Needed windshield wipers! They put them on and I was on my way in a flash!

  Patrick Abernathy
5 years ago
The salesperson was vary helpful and in a timely manner and they had what I needed to my truck.thank you vary much

  Paula-Jean Williams- Miller
2 years ago
The lady helped me with my windshield wipers I adored her lovely personality thank you

  Renata Daye
5 years ago
They are always happy to help u any way they can very good atmosphere

  Douglas Batley
2 years ago
Good knowledgeable staff.... highly helpful.... definitely my go to for automotive parts

  Scott McKinley
6 years ago
Awesome experience...The guys that work there were very helpful

  Jasmine Henry
5 years ago
LOVE this place and the people who work there! I get 99% of my parts and such from here

  Art DeMario
9 months ago
Thanks for helping me find what I needed.

  David Griffith
a year ago
Had to replace wipers and of course they install for you. Friendly and prompt.

  Sherman Touls
5 years ago
If you want to wait for a long time for service then this is your spot. Only one person is worth the wait and that's Bruce

  Tammy Keyser
7 years ago
I like the fact that they take the time to understand what it is you need. Returns are hassle free

  BadGam3in
3 years ago
Kilmarnock Advance is the best! And Mike is the reason why! Best dude to get car parts from

  Art DeMario
2 years ago
My experience here has always been good.