Straight Arrow Transmissions

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Angela Hill
a month ago
Our family was traveling from Georgia to upstate New York and our transmission blew up. We called straight arrow first thing in the morning on Friday morning and they diagnosied it and then told us a total on how much it was gonna fix. They put us at the top of their list and told us it would be done by Tuesday. It took an extra day which was fine had back by Wednesday morning. They told us it would be right at 5k due to a whole new rebuild which is understandable, also our car is a Buick so of course more to fix. When they called to tell us it was ready the price was actually cheaper then they quoted us!! They kept us in the loop the whole time and had it done when they said it would be!! I have checked the reviews and the good out weigh the bad of this place and I m not one to just let anyone work on my cars! This place was nothing but honest, fast, dependable, and all around amazing!! If something ever happened to my car again I would bring it back here! Also the parts and over all everything is warranty. I would recommend here over and over again!!! Awesome service and they saved my car!

  Rose Killian
2 weeks ago
They were very helpful. They ordered and installed a new part. Helped us get to a hotel. Had us home in time for Easter.

  Tyler Smith
2 months ago
They are crooks.they mark up materials.if I could leave zero star I would.

  Stacey Alexander
2 years ago
All I can say is that these guys rock! I took a trip to see my sister in her new home, on my way the transmission in my 2014 Jeep Compass started to overheat. I finally got to her home limping my vehicle all the way. What should have been about 2 hour ride dragged on for over 5. Needless to say I needed help and quick.We started with word of mouth, several people had said to call this local mechanic. When we did he said no way but said that Lee at Straight arrow transmission might be the guy.I called and spoke with Lee, very nicely he told me that he was booked solid till the following week. After talking a bit he suggested I come by to check the fluids and go from there. I quickly limped up to his shop and explained that I had to go home the next day and it was a 6 hour trip without issues. Keeping my fingers crossed I left it in his hands.One of the men there, Robert, took it out to drive but didn't find any issues. I explained it drove fine straight but mountains heated it up. He took it out again and up a very long hill. Needless to say it acted up and he saw what I dealt with on my trip. They called me to let me know and said they could change the filter and oil in the transmission and possibly that would fix the problems. They said I could have it back in the morning should all go well. They were good on their word!! Although these guys had tons of work to do, they still were able to squeeze me in so that I could get home safely! I can't say enough of the kindness they gave to a complete stranger and the care they took to make sure it was safe for me to drive!! Thank you Lee and Robert!! I made it home thanks to you!!Service: Transmission

  jacob porter
a year ago
Honest logical assessment, work is performed as stated quicker than projected. Professional and as pleasant to work with as possible when your transmission is destroyed.

  william strauss
3 years ago
They are experts in there field. They cater to people that want it done correctly not cheaply. I would let them crack open my transmission before a dealer much less buying a Jasper. Especially if I plan on keeping the vehicle a long time, and don't want to repeat failure.

  Moondawg Martin
4 years ago
Estimate was " Around one thousand dollars" of course it was more....1,275.00. Argued that he said "At least one thousand dollars" I was listening very closely since I would be footing the bill. I remember EXACTLY what he said. Charged over double what the same parts cost on the internet. Put 9 dollar a quart transmission fluid in in stead of the 2.75 a quart that the manufacturer recommends. 30 quarts!NEVER go there!!

  John McLemore
7 years ago
My transmission broke down while traveling from SC to MD and I could not have ended up at a better place. They got my early 90s truck in the shop the next morning and I was on my way the next day. The price was fair, reflective of a quality repair and rebuild. They even drove me to the local hotel. I hope I never need to rebuild a transmission, but if I do I'll be trying to get it done here.

  Stacy Brabant
3 years ago
Had car troubles on a road trip and my roadside assistance towed me to Straight Arrow. They were able to work me into their schedule and take care of my issues. I m just passing through town but they treated me like a regular customer.Service: Auto engine diagnosticService: Auto engine diagnostic

  Jeffrey Miller
5 years ago
Gave estimate for $1900 and handed me a bill for $2900. Put wrong clutch in twice and billed me. Destroyed my flywill and billed me for new one. Had my vehicle 3wks and I had to be one to call for updates. Tried to work out deal on the bill and first thing out his mouth was I'll just keep your truck. So would not, do not go there. Cutthroat dishonest, not reputable, and unreckamendable. P. S. Said estimate was cash estimate. If card used add 3%.

  Sierra Martin
4 years ago
WARNING!!!! THESE PEOPLE ARE NOT SMART AND I ALMOST GOT A TICKET BECAUSE OF THEM!!!!! I have a 2010 Suzuki and they wrote on my rejection that I had a 2017 Chevy! NOTHING ALIKE!!! I m very thankful the cop was nice but these people are just ignorant, and I WOULD NOT TRUST THEM WITH MY VEHICLE!

  ralph bacchus
3 years ago
Sorry I did not post this earlier. These guys are highway savers, and straight as an arrow. Transmission went out, and in two days it was fixed, and for the best price possible. After many months car runs like a top.Thanks guys,Service: Transmission

  Nancy Largen
a year ago
Absolutely trustworthy and responsible and they work with you anyway they can to fix your car and save you money.... highly recommend !

  Blake Alford
a year ago
Speaking for a very close family member and will back them up on this, DO NOT GO TO THEM UNLESS YOU WANT YOUR PERSONAL ITEMS TAMPERED WITH WHILE WAITING FOR YOUR REPAIR!!! THEY TOOK A PERSONAL TUNER LEFT INTO OUR TRUCK AND NOW ITS COSTING US FOR THE NEGLIGENCE!!! AND THE TRUCK IS STILL NOT FIXED!!!

  Penny Pepper
5 years ago
Thank you so much for staying after hours and repairing my daughter s SUV! Restores my faith in people. Highly recommend this place!

  Steve Sorrell
a year ago
They were very helpful with my problem, would recommend them , and will use their services again

  Sheri Lewis
5 years ago
If you bought a car with a CVT type transmisson ... this is the place to go to have it fixed! Better warranty and price than from the Dealership and they stand behind their work!

  Jeff Owens
4 years ago
They could have sold me a new trans module..instead they called the manufacturer and discovered that "just plug it in and start..will reboot itself." $500 savings. These folks get my trade from now on.

  William MacMillan
6 years ago
Was stranded in Hillsville on my way to Florida. Loren and the guys fixed my clutch in 4 hours. Very impressed with the service........

  Rick Hall
2 years ago
These guys do great work and you can trust what they tell you. Give them a call!

  Richard Barnhill
2 years ago
Great transmission guys they know there stuff I wood highly recommend them to everyone

  ROXANNE BOWLES
3 years ago
My boysTake great care of me.Wonderful serviceAlways gentlemen!!!LoVe it...

  Rhoades Attitude
5 years ago
Very professional business with the best transmission specialist/builder in the area! Highly recommended!

  susan sitterly
4 years ago
Quoted 400$ gave a 700$ bill. They are scammers just read the reviews!

  Adam Carico
a year ago
They didn't answer the phone after 3 calls

  Donnie Walker
2 years ago
Very professional and quality service.The Best around.

  James Blevins
a year ago
Done a great job as advertised.!!Service: TransmissionService: Transmission

  Jimmy Davidson
2 years ago
Grate people they are very good at what they do.

  Vernie Fountain
2 years ago
Great service. Very professional.

  Robert Carter
2 years ago
Excellent work and wonderful service