Gloucester RV Sales & Service Inc.

4.5 (80)

  4579 George Washington Memorial Hwy, Hayes, VA 23072
  (804) 642-3331
  gloucesterrv.net
  Claimed

RV dealer

Service options

  • Delivery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sarah Waters
3 months ago
This is a family owned business and they are just amazing people. They have a great selection of items needed to fix or upgrade an RV , along with sales of RVs.

  CharisGlenn Moule
8 months ago
Fantastic service! They went above and beyond to help fix a problem for us when we were on the road! Would absolutely recommend them! And they had so many parts already in stock so we could solve our issue without having to wait!!!

  Doug Uhlmann
2 years ago
I went in looking at a few trailers that I liked and and I'm really happy that I did, because I believe I may have found the one that I want.. Reese with Gloucester RV was very helpful and allowed me in and around the trailers so I could get a better look at everything. He answered all my questions and he provided information that I needed before I could even ask. If you're thinking about buying a trailer or you have questions about buying a trailer I would say go to Gloucester RV and talk to Reese

  Brian.Becki Monahan
9 months ago
Great place Reese and wife are nice to talk etc .They always are willing to help with any issue.Definitely recommend buying your rv from here.

  Beanie Salemi
a year ago
We were vacationing in Williamsburg and our converter went out. Contacted several other RV businesses but no one had one. Luckily called Gloucester and they had one left, nice lady said she would hold for me. Took the 30 minute ride to pick up. Big Thanks for saving our vacation.

  Roberta Morse-Tuttle
4 years ago
Great place and helpful people. They work very hard to please their customers. We are very happy with the used bumper hitch travel trailer we purchased from them. Frank showed us how to work the oven and all the systems of the camper. It was clean and hardly used. He even took our old travel trailer as a trade in towards the one we purchased.

  Chelsea Aaron
2 years ago
Paid cash up front for my rv with a promise that it was in 100% working order but then was given a day to come pick it up which was over a week away so they could check it out . If it s in such good condition then that shouldn t have been necessary but we agreed anyway. The days pass and we show up to take it home on that scheduled day but none of the electrical works, and the man fried the plug. the only thing he had to say was well it worked before . When asked if he could make the repairs he agreed (barely) and refuses to give us a time frame of how much longer they will be keeping it or when we could finally take it home.

  Carolyn Black
7 years ago
I have dealt with Gloucester RV for a number of years and their customer service has always been top notch... I'm never one to really write a review.. but for them.. I took the time out. We have purchased campers from them, trade campers and each experience has always been met with courteous and amazing customer service... I will always support them and give them my business.. very rare to find hard working folks like these who actually care about their customers..

  Eddie Mei
4 years ago
Excellent Customer Service. Honest and trustworthy Dealership.We had purchased a RV from them site unseen and it had arrived 1400 miles later in the same condition as described. Easy purchase process, no hidden fees.Thank you.

  Barbara Springfield
3 years ago
We live all the way in NC, but purchased our sunlite rv last year from Gloucester RV. Reese and Tommy are the best! Wonderful family owned business that care about their customers. They always take our calls and give answers to our many questions. It is worth driving 2 and 1/2 hours to get excellent service! Thank you Reese and Tommy!

  Angela Fitchett
8 years ago
We had issues with our old camper and had been wanting to trade it in. We had one more trip planned and then we were going to take it to Gloucester RV. Well the Saturday before our trip our camper flooded. We took it to Gloucester RV to trade that Monday. They had us in a new camper by Wednesday. They worked with us to set up payments, they met all of our needs, and were super nice while doing so. The customer service was awesome! As long as we are camping and we are in Virginia they will have our business.

  Richard McClune
a year ago
Glad you had some really nice lightweight units the max is there lightweight not much room in them but they're great for like outings and camping and two people probably

  Amanda Edwards
2 years ago
We were in the need of upgrading and searching for a new travel trailer, made the mistake of underestimating the affordability of Gloucester RVs inventory and wasted a whole half day traveling to another establishment in VA beach, only to get irritated and leave. Immediately returned here, and bought that day. We couldn t be happier and more content with our trailer and the family owned business we purchased from! Recommend to anyone we know looking for RVs!

  Colstien Mckoy
2 years ago
Great place to shop for rv. Reese was very helpful and knowledgeable, not pushy very friendly answered all our questions.Clean restrooms, very clean and well stocked RV supply room very friendly staff. Felt welcomed.

  Jared Billman
3 years ago
Reese is awesome! Tells it like it is! He does not have a hidden agenda and will go out of his way to get you what you want....highly recommend visiting!

  Steve Sharp
8 years ago
We bought our camper in 2014 brand new. I couldn't have asked for a better price or service. David went out of his way to help us with the purchase. I have had a few minor things go wrong ( most was because of me, my first camper) and Reese has fixed everything and has always gave us advice even when closed. If you buy a camper anywhere but Gloucester RV you are wasting your time. Even if you find a better price you won't find better service.

  Ed Rel
2 years ago
Wonderful and honest people. I used them twice for repair on my camper trailer. They are an epitome on how to run a business that will attracts customer and makes them return over and over again.

  Pride85
6 years ago
Charged $75 just to push a button on our generator to reset it we nwver seen tge button other wise i would have done it myself glad tgey helped but charging $75 is a bit uncalled for $25 maybe but $75 INSANE

  Jeff Steinmiller
2 years ago
Wanted a part for latching an external door. Had to piece together an entire assembly from a bag of mismatched parts. Not recommended if you need any parts for your RV.

  Stuart Daniel
2 years ago
Down to earth people to work with! They will not try to sell you what you don't need, and prices are very fair!!! Good folks to deal with.

  Lee Anna Walton
3 years ago
Awesome folks and great to work with. The staff are patient, friendly, and aim to please. We are very happy with our camper!

  Charles Neal
5 years ago
Fridge went out. They were there and replaced it within days. Great service! It was a hard job in the heat, but they came through big time! Thank you guys!

  Charles Dixon
5 years ago
It's a wonderful place. The people was very knowledgeable and super friendly. The owner Frank will work with you. For your next camp experience stop by and check it out.

  tammy dorsey
7 years ago
The only place to get a camper owner is awesome Jeff in service dept knows his stuff and Reese with a spoonis very good at his job I hope they sell a million.

  Richard Gibson
5 years ago
The best family owned business I have ever bought from.I have purchased4 rvs from them now.And I love just stopping in to shop at the store

  Craig Bailey
5 years ago
Great help, had part on hand. Little higher than Amazon but convenience was great.

  Susan Kelley
2 years ago
Nice and friendly. Very helpful! Will go back again.

  DAVID F Bell
4 years ago
Every time I go to this store for parts I always have to to go back because they sell me the wrong stuff..bad place to shop stay away from here

  Sandra Johnson
4 years ago
We found what we needed, but it was packaged with things we didn't need...so it (sprayer head) cost $50+ instead of $20!

  Jennifer McCready
5 years ago
Very small, dark and HOT parts dept. Not much inventory. Not sure about their sales dept.

  Opening Hours

Monday 9 AM-5 PM
Tuesday 9 AM-5 PM
Wednesday 9 AM-5 PM
Thursday 9 AM-5 PM
Friday 9 AM-5 PM
Saturday 9 AM-4 PM
Sunday Closed

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