AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bryan Trotter
a year ago
Great store and great people. But they close before 9 according to google and window says open till 8.

  Richard Howton 2nd
a year ago
Had great service from Bryce at Auto Zone in Hayes Va today with a return from another branch. He was very helpful and determined to give me the best service with my issue he could. Thank you Bryce!

  Sandra Phillips
a year ago
The people at this store are so helpful. I went in to get a blinker bulb for my truck without having a part number. They looked it up and even got it off the shelf for me. They helped me out a while back with an alternator and belt. They were so patient and helpful when I had to change the belt size 3x because the standard size wouldn't fit. They are definitely my go to auto parts store.

  Amber Weddington
a year ago
I had the best customer service experience at a store like this than I ve had in a long time! Milton took the time to help me figure out what I needed to buy and the process was so smooth that I HAD to review!

  Fotogrrrl 70
3 years ago
Checkout was good, the person that helped me was patient and explained everything I needed. He was very kind. Unfortunately I had to return part of my order and when I came back in, Steve S. the parts manager, helped me with my return. He was pretty grumpy about the return, questioned why I would have bought something if I wasn't sure I needed it. Actually said it a couple of times during the return. He seemed overall displeased to have to process the return. I think he needs a vacation. :|

  Tim Knight
a year ago
Helpful staff. Rather than hard sell, he was honest and convinced me that I didn't need to buy anything,

  Camille Dalton
a year ago
Great store. Got our part the guy put aside for us. Thanks

  Craig Cannon
6 years ago
Have dealt with this store since it opened and they have always been helpful will pull up drawings and specs and print stuff out to help you along with tool rental that's free is cool have always been friendly to me

  Hilda Jenkins
a year ago
Always helpful .I do my business ess here

  Sallie Baker
2 years ago
My drivers side windshield wiper flew off of my car just after the Coleman Bridge and AutoZone was the first parts store I could get to. A very nice employee sold me wipers and installed them for me in the rain. I would definitely use AutoZone again.

  ashley walls
3 years ago
Had a pleasant phone call with Doug and Bill. Very informative and pointed me in the right direction. Thank you fellas for answering all my questions and listening to my concerns.

  John Reed
5 months ago
Good customer service

  Aubrey Rachel
a year ago
Wonderful, helpful place to go get parts for your car and are always there to help.

  Jay Zimmerman
a year ago
The best auto parts store hands down..doug and Donna....are an asset to the community & the company

  Walter Jackson
2 years ago
Staff very friendly. Answered my questions and responsive to my needs. Will be back !

  paul colwell
4 years ago
Didn't have a choice battery was dead all the other places were the same price and batteries I couldn't get down to Costco at the time to save me a lot of money so I had to pay double what I should have for battery

  Rick Teller
4 years ago
They had what I needed and the tools to finish the job. All were friendly and helpful.

  robert humphries
2 years ago
I needed to get a part for my 4x4 truck advance did not have it or it was two much so I called around and they had it in stock with a lifetime warranty for a cheaper price

  Susan Hodges
3 years ago
Very nice people. They are very helpful and will explain everything to you

  William Polk
3 years ago
Doug is the best. Great knowledge and really listens to customer's. Great selection of parts.

  Shelia Blacken
6 years ago
Love this place. The guys that work in there r super friendly and helpful!

  Katiria Liz
4 years ago
Very helpful and informative, and nice. Sales consultant grabbed the oil and helped me take the bags to the car. A+

  Brenda McGinty
4 years ago
They had everything I needed in stock and even helped put it in the truck. Outstanding staf and service!

  MJ Milks
2 years ago
Didn't have the battery I wanted and salesman was helpful but didn't know batteries

  Red SLP
5 years ago
Had a return because I got the wrong size brake line. They were quick and friendly as always

  tarl lee
6 years ago
I was getting prices on parts for my truck. They have excellent service. I go to the Hayes, Hampton, and Newport News , VA stores.

  The Gloucester Crab Man
5 years ago
Had a return. They were great. The guys and gals really know vehicles.

  Alexandria colon-escobar
4 years ago
Awesome store. Lisa is always helpful and friendly!

  Michael Koeppen
5 years ago
Helpful but sold the wrong part to me....had to wait 15 mins to check out.

  Claudia Berry
3 years ago
Great place. The employee's there definitely know there stuff about vehicles.