Keith's Auto Sales West

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dian Thompson
a year ago
We bought a truck from them a few years ago and had a great experience. So when we needed another one we came back! Excellent customer service! They went the extra mile to answer all our questions. No pressure just honest people trying to help in any way they can! Thank you Jeff and Orby and Keith!

  Sarah Reyes
a year ago
Keith's is the only place i currently trust to buy a vehicle. They are forthright and stand by their sales. They have also been graceful and helped me when I had a small issue with the vehicle I did buy. These guys work hard and are honest and frankly, it is refreshing.

  J CP
a year ago
This dealership offers a delightful experience with honest and helpful service! Orby was so considerate of what I wanted and gave me a great deal on my dream car! Please consider asking for him to be your salesperson.

  Petrovich
2 years ago
I've been buying vehicles from Keith's for the past 7 years, 4 cars in total, and my experience has always been positive. Yesterday I purchased another car took it home and found out that there was an issue with it, which surprised me since these guys are up front about the cars they sell. I brought it back in, talked to Mr. Keith and he made it right, even offering to buy the car back. I seriously doubt you will be able to find a better place to buy a car. Great, no pressure experience, professional people, reasonable prices.

  Nick Neighoff
3 years ago
Very happy with my new truck. Keith the owner came in personally to make a deal with me. Jeff was very informative on the phone and held the truck for me until I was able to come out and take a look. Orby worked with me on getting the truck registered and my tags transferred. Orby went out of his way communicating with me by text when I needed an emissions to get the truck registered and got everything taken care of quickly for me.

  Tammy Rose
4 years ago
Matt at Keith's auto sales is awesome! Bought a truck from him . He is as good as his word.I am very pleased with my service and the truckI purchased. I will recommend them to anyone looking for a clean reliable vehicle. Customer service is unbelievable! You have a customer for life.

  Jen Brooks
3 years ago
We've just purchased a vehicle and had a great experience. Orby was professional and went above and beyond to make our experience a positive one. We don't purchase cars very often, and I never look forward to the typical pressure that comes with the sales aspect of it. We had none of that here, just excellent service, a great vehicle and a very fair price!

  kristi lewis
a year ago
I visited with a friend who purchased more than one vehicle from this location and seemed very happy with the vehicles they have gotten. Ask for Jeff I hear he does a great job.

  Ron Noel
6 months ago
I buy all my vehicles from Keith's. They're the best in Harrisonburg!

  John Boy
3 years ago
Purchased a very nice dodge ram 1500 4x4 here and can't say enough about keiths and there staff we where helped by Matt he had the vehicle parked out front ready when I got there to test drive and the purchase was a super smooth process was in and out in about 2 hours with my new truck he was very responsive over the phone after all the bad experiences buying used vehicles this was a blessing best place around to buy a used vehicle im loving my new truck thanks so much to Matt and the staff at keiths auto I will definitely be buying my next vehicle at keiths they have a customer for life I would not hesitate to buy again from here!!! Matt also got me the best interest rate iv ever gotten on a vehicle!!

  James Kiser
8 years ago
Keith's Auto Sales is wonderful! They take the extra mile, every time, when it comes to their customers. Even the simplest of questions are met with an above-and-beyond level of support. Need a vehicle? This is the place to go. Every customer is a VIP customer at Keith's.

  TANYA COFFMAN
8 years ago
Keith's Auto Sales West goes above and beyond to accommodate the customer and their needs! They show they truly care about people and want them to be happy with their purchase. If you are looking for a vehicle, don't think twice - head out to Keith's Auto Sales West!

  Heather Ramsey
2 years ago
We had an awesome experience buying from Keiths in Harrisonburg! Orby was our salesman and he was so patient and helpful. I would definitely by from them again!

  Kayla Cramton
4 years ago
Literally the best place on earth. Every single person there has been so nice and very personable. When I bought my car they weren t pushy and still have been so helpful with everything. Definitely have a customer for life

  K Shifflett
9 months ago
These people are the real deal matt is out of this world the greatest person alive helps bends moves does what it takes to make customers happy. Ty Keith s

  Destiny Simmers
3 years ago
My friend got a vehicle from them and there was hidden problems that they weren't open to her about. The vehicle stopped working after only three months of her having it because of the underlying problems. They are greedy and crooked.

  shaye mohler
4 years ago
The employees and people were very nice and helpful , but when it was time to actually test drive the car the car would not start what so ever . They wanted 12,000 for a car that wouldn t even start . I thought that was fairly shady .

  gizmo
5 years ago
Owner is a greedy person. Offered me 2 thousand less on my trade in than kbb then lied to me saying what my cars worth. Yet every car on his lot is above kbb.

  dave peters
3 years ago
Excellent Customer service and They will do the best to get you into the Car You Want...Highly Recommend y'all Drop in and Check out the Inventory..

  Kenny Fiore
8 years ago
Bought a truck a year ago and have had no trouble with the truck and they were very fair with price and finance options

  Edward Miller
5 years ago
Nice cars, easy to buy from. A little higher prices than other lots.

  Keith Mcdonaldson
4 years ago
Good people and fair deals always take care of customers

  chelsey r
7 years ago
the staff were awesome & very helpful; very customer service driven.

  CJ Mowbray
4 years ago
I love, love, love them!!! Jeff is the best!!! He needs a raise!!!!

  Cathy Turner
6 years ago
Great place very helpful in buying a vehicle

  Gary Huffman
5 years ago
Go out of there way to help you. Friendly and helpful!!

  Luz Pagoada
3 years ago
There are used cars and very good ones.Hay carros usados y muy buenos

  Mart�nez Oscar Torres
5 years ago
They have very nice trucksTienen trocas muy bonitas