Valvoline Instant Oil Change
4.5 (331)
1120 W Mercury Blvd, Hampton, VA 23666
(757) 755-3351
store.vioc.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Antwan Glee
3 months ago
Great service and fast.. didn't take long and Caleb did great at explaining and answering all my questions. This was my first time here and the service was on point. I had no problems. Sounds like it was female working under the car alongside other great workers . Very professional
Cynthia Taylor
3 months ago
Val was very professional and he actually took time out to explain to me how to check my oil in between oil changes! He had so much patience with me and was very nice! The staff was friendly as well, they actually smiled at me! I will definitely be going back to this location for my next oil change! I actually live in the Williamsburg area and I am willing to travel to the Hampton location because Val and his staff are the best Thank you so much for making my day!
JAY Washington
4 months ago
Always quick! In and out! Mimi had some valuable knowledge about the vehicle I was driving. Information that literally will change the way I drive it. I m grateful to her and her coworkers as they were very efficient, even with a line of people waiting.
Chris Williams
2 months ago
Got serviced for an oil change and headlight change. Bryan and the other crew members were great. Fast and professional.
Kay Bee
2 months ago
Best service. Erica is the best! I felt well taken care of and she explained a lot to me. Very knowledgeable!
Kathy Martin
2 months ago
Terrible customer service! Just left this location after an employee waved two cars in ahead of me - he actually had a car change lanes to get in front of me. I told him I arrived before both of those cars, and he just looked at me and said Oh and then walked away.
Richard Garcia
3 months ago
Stay in the car, relax, answer a few questions, pay, carry on with your day. It's that simple. Superior experience vs other quick change places and they didn't accost me with upsells.
Kenneth Kim
6 months ago
Came in to get an oil change with a coupon, they honored the coupon and saved me some money! I also appreciate that they let me know that my battery was going to be going bad soon, but didn't push to get the replacement done right then and there. They also showed me on the tester where my battery life was at. They did a good job with my oil change and did a full look over on the car - fluid levels, tires, etc.Service: Oil change
morgan mcclenahan
4 months ago
I ve been Valvoline customer for years in another state, just got my oil changed in my new car (new to me) on Saturday at the Mercury Blvd Valvoline. Everybody I spoke to was very professional and they finished my oil change promptly despite being quite busy. Thanks so much guys, ya ll did great!
Aiden Smith
9 months ago
Please make sure you check your vehicle before leaving this location. I was there from 2pm until 3:30pm for a oil change/tire rotation. But had to return and get back in line behind two vehicles, because they forgot to screw back on cover under the car. It eas dragging the ground making noise while driving. I did not leave until 4:30pm. This is a safety concern, because I am getting oil change to drive out state for the 4th.
Malibu Wells
a month ago
Dytir was amazing and helpful and answered all my questions. Definitely coming back! And the prices are great!
THEMAESTRO 777
a month ago
Amazing costumer services very fast very nice very kind people very professional I love to visit them all the time I recommend it to anyone they deserve 10 from 10 every 15 from 10 star
Mykyla J
a month ago
Nice workers, they are quick and very efficient at their job, i highly recommend getting services done here !
Joshua Cherry
6 months ago
Brought my car in this morning. I got excellent service plus it was an all girls team. What a surprise. These girls rock.Service: TransmissionService: Transmission
TJ Pratt
4 months ago
Kimberly the Manager very unprofessional and refuse to provide the General Manager name when asked. I have a severe oil leak and she refuses to take responsibility for her workers. Don t get your OIL changed here at the Hampton location, workers are new and inexperienced. They will falsely document your invoice with issues they did to make seem like you had these issue prior. Don t let them take advantage!
Tammy Barr
a month ago
Fast, friendly, and respectful: service doesn t take long from pulling up to driving away.
Tommy C
6 months ago
Nick, Sydnee and Steve took great care of me this morning. I usually change my own oil but figured I'd let the pros do it today and they were just that. Professionals. Steve found the oil leak I've been fighting for the past year and Nick and Sydnee took care of my oil changing and tire inflation. They did way more than I expected them to and at a way better price than I figured it would be. What a great experience. I'm done doing it myself when I can get it done by these guys instead. Thank you 3
Tiara Walton
a month ago
Quick service, less than 30 minutes to change my oil and received a coupon!
Leslie Sawyer
4 years ago
The technician failed to secure the oil filter. I had a major blue smoke disaster on the interstate a day later. Another tech drove out to me, added oil and tightened the filter, on the side of the road. My truck left an oily dripping trail for miles. They paid for a car wash. I was extremely fortunate it happened at 5 pm, and not in the dark.
J T
7 months ago
Quick and efficient. Didn t skimp on any service even though it was fast. Impressed by their knowledge and professionalism. Kimi and the crew were awesome! Will definitely come here again.
Gian
6 months ago
Kimi and her team were great! Always going above and beyond. Great prices for such amazing service! Recommend for anyone!
KhalidThesinger
5 months ago
Patient and great people working hereHelp from Mrs . Kimi and nick . Both was so great and patient . Great experience ..
Carlyn Lightfoot
8 months ago
Staff noticed I had a flat tire. They change my tire using the donut. I am elderly and they made me feel safe and respected. They didn t have to do any of that.
Andre Bland
6 months ago
Great customer service, speedy service, and I got to sit in my car while the mechanic was servicing my vehicle. I will be a repeat customer.Services: Transmission, Oil changeServices: Transmission, Oil change
Brittni Edgcombe
6 months ago
This was my first time here, they were friendly, it was easy, and they had a good coupon on the website!
Marguerita Vereen
3 months ago
Fast, easy service. Very friendly staff!
Malcolm Lott
3 years ago
Very professional and fast staff, I've taken 3 of my cars there this year. Great place and you can sit in the car!
Kym Dozier
a year ago
Super friendly. As a female I'm always hesitant with new places. You know the clich�, mechanics try to screw us out of money because they think we dont know anything (which I dont). These guys were awesome and not to mention look good while doin it Services: Transmission, Oil changeServices: Transmission, Oil change
Daja Dee
a year ago
Very nice staff but dishonest. they rotated my tires and broke one of my nuts off from tightening it at an angle. Instead of being honest they were cowards and lied to my face!Service: Oil changeService: Oil change
MH Harris
10 months ago
Great customer service and professional staff. I had a problem with my previous visit. The store manager called me to come back and fix it. I m definitely satisfied with the service and how the problem was taken care of. Thanks!!