TIDEWATER TRUCK REPAIR
4.3 (49)
1645 W Pembroke Ave #11, Hampton, VA 23661
(800) 913-9870
business.site
Claimed
Offerings
- Oil change
Amenities
- Mechanic
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kanika M
4 months ago
Absolutely fantastic service from Tidewater Truck Repair! The team here is incredibly knowledgeable and efficient. They went above and beyond to diagnose and fix the issues with my truck promptly. The staff was friendly, explaining the repairs in detail and ensuring I understood everything. The pricing was fair and transparent, and the quality of work was top-notch. I highly recommend Tidewater Truck Repair for anyone needing reliable and professional truck repair services. Will definitely be returning for any future maintenance needs!
Angel Figueroa
9 months ago
Today I had one of the best experience with a mobile repair company. my tow truck was loaded with a customers vehicle and it broke down. Tidewater Truck and Repair stop and did not hesitate to get my tow truck up and running and back on the road within one hour. Excellent customer service very knowledgeable. Thanks again Tidewater Truck and Repair.
Sha'Kira Artis
2 years ago
Excellent customer service! I will most definitely be returning! They work swiftly and efficiently to complete the task at hand. My box truck was in excellent condition when the were done . You may contact them at any moment and they will assist you that was a major plus .
Hunter Capriotti-Mann
a year ago
Shout out to Tidewater truck repair! Thanks for the fast and professional service. Helped me through a unsettling situation. Was referred to by a friend and would definitely recommend.
Lesette Butterworth
2 years ago
We called them around 11:30pm and was told that a technician would be out in around an hour. I waited 45 minutes and called for an update. I was told that I would be called right back. I never got a call. I kept calling and calling until 2:30am.If they would have just told us they couldn't make it, I would have understood everything. But just to leave the phone ringing with no response? So unprofessional and unethicalThis company advertises for a 24/hr service and they most certainly are not. The employees who answer the phone are clueless and unprofessional.
brandon ford
3 years ago
Great service. Our company's truck was having issues overheating and the lights went out and they were able to meet us on site at extremely short notice. The employees were understanding and patient. I wouldn't hesitate to use them again.
Quadrell James
5 years ago
I just watched them hook up to a 43 passenger motor coach, and heard the coach owner say how thorough of a job they did, was real attentive to ensuring the bus was hooked up properly and no damage occurred throughout the whole tow process. He was happy about the price too lol. Great Company, great work, great prices!
Nishit Basera
4 years ago
Worst towing experience ever. Was quoted 1 hour estimate. After 4 hours made some lame excuse for not showing up. Unprofessional people. Deserves zero star.Ps-After seeing the owners reply I can see the assumptions being made on my part instead instead of humbly accepting one's mistake. Just to let you know I operate a business since 7 years and have customers from all the ethnicity. They understand my English very well. so unless you speak some alien English you should be able to understand my English. And in case you couldnt understand anything I said, should have politely refused the service. After your no show I was able to call some other towing company, who understood my English very well and were able to tow my truck within 25 minutes. So better go to some English learning classes or improve your service instead of blaming your customers
Vell Clay
a year ago
This is a very great company and they have the best prices you can find in town. This will always be my number one choice.Services: Tires, Oil changeServices: Tires, Oil change
Britany Stewart
a year ago
He flew through Sam s club parking lot almost ran into my car, then the Driver nearly ran me off the rd with my small children in the car, purposely cut me off trying to cause an accident. Recorded the entire incident.
fat fat kashh
a year ago
Great service!! i would recommend rome he was such a great help and has great communication!!!
John Gregory
a year ago
They came very very quickly and got my truck fixed and did a great job
Carrie Mcleod
2 years ago
Excellent and timely service on a SUNDAY!! He also called to check on us to see if we were still on the move!! Highly recommend!!
RItesh Patel
4 years ago
PURE RACISTIf u don t understand common english than why u have your business started!!! Worst customer service ever seen in my life. Tidewater employee s doesn t have common sense of humanity. Don t think I will stop here, will complain in BBB
Randy White
a year ago
Came out and got my tire fixed in a timely and professional mannerService: TiresService: Tires
Tierra Armstrong
2 years ago
Highly recommend. They have great service and got me in and out. Mechanics are genius.Service: Oil changeService: Oil change
Charles Stephens
a year ago
They came to me within the time they said they would be there and did what they came to do. I was back on the road in no timeServices: Body & Trim, BrakesServices: Body & Trim, Brakes
Ashley Johnson
2 years ago
Very pleased with their service. Professional and very informative thank you so much !!!!Service: Auto engine diagnosticService: Auto engine diagnostic
June Widmeyer
2 years ago
Fantastic quality, the service was as good as it comes !! Definitely will use again and refer to friends and family !!!Service: TransmissionService: Transmission
carlton jones
4 years ago
Great guys over there, hats off to Lee, brother thanks for all your help on the side off the road 100 degrees felt like 230 degrees!! Fast response, fast repair!
Aaliyah Fiouris
a year ago
Great communication and quick work highly recommendedServices: Tires, Auto engine diagnosticServices: Tires, Auto engine diagnostic
Alice Mariah
2 years ago
Excellent customer service! Will be calling again if needed!
Lashonda Parrish
2 years ago
Very pleased with their service, everyone was professional and pleasant!Service: Oil changeService: Oil change
Garry Cooper
3 years ago
Honest and very dependable. Great competitive rates. This is truly the best work in town.Services: Tires, Electrical, Auto engine diagnosticServices: Tires, Electrical, Auto engine diagnostic
Spizz 808
2 years ago
Called they showed up promptly got me back rolling!!!
heli patel
4 years ago
Dont even deserve 1 star. Poor customer service and no respect for customers time.
Crainway
2 years ago
Fast and convenient, Good prices, Good Customer Service
Kenneth Manning
5 years ago
Great service would highly recommend.
Loe Money
a year ago
Fixed my transmission very professional!Service: TransmissionService: Transmission
Angela Boone
2 years ago
Great place, friendly and knowledgeable people.Service: Auto engine diagnosticService: Auto engine diagnostic