O'Reilly Auto Parts

4.5 (255)

  4104 W Mercury Blvd, Hampton, VA 23666
  (757) 262-1107
  locations.oreillyauto.com
  Claimed

Auto parts store Auto body parts supplier Car battery store Car repair and maintenance service Car stereo store Motorcycle parts store Trailer supply store Truck accessories store

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Veronica Wilson
a month ago
I called to this location and spoke with a gentleman named Alfred, and he went above and beyond to answer All of my questions. Upon ending this call I was Highly Satisfied with his service. I called and had questions about a battery that I had purchased and he was Very Helpful. I really Appreciated Alfred for his Awesome Customer service . I would definitely recommend this location...

  Deborah Ann Martin
a year ago
Had my daughter jump my car. Took it to O'Reilly. Chris was awesome. Very personable and helpful. He replace my battery and double check to make sure the issue wasn't alternator or starter issues. Awesome customer service. Was in and out in no time..

  Mya Gallaher
4 weeks ago
Do not, i repeat, do not. Take car advice from Tim. He has repeatedly sold me the wrong products at higher than necessary prices and doesnt seem to know what he's talking about.

  Mike Olson
2 weeks ago
Had the part, it was in stock, $$$ two out of 3 isn't bad

  Berzelius Paragot
5 years ago
This is a very nicely and we'll stocked auto parts store. The staff was friendly and knowledgeable. They have great business hours, and a military discount. I was able to find parts here that I could not find other places.

  melvin murphy
a week ago
Great service had what I was looking for in stock

  David Wright
a year ago
Quan and Chris did AMAZING tonight. I had a rough day when everything was against me and they hooked me up with a battery and helped install it. Super cold outside but regardless they did everything right providing the most excellent customer service I have ever experienced and not only an auto store but maybe anywhere. Keeping the mood light on a rough day and ensuring I got back on the road safely. I appreciate you guys.

  Dennis Smith
7 months ago
Good help there they help me room door they told me a lot of dangs about what I mean there were real good helping people there keep a good workout

  Yanni Letsgo Sailing Nikopoulos
a month ago
Beyond helpful. Great service!

  dandeb walkwash
9 months ago
I needed help with A battery light that came onAsst Manager Ronnie used the code to ensure all is wellHe said get the dealer to reset the code

  Brian Reese
9 months ago
They have an impressive inventory compared to their competitors, great prices and the parts people are knowledgeable and helpful.

  9tailskitsune
2 years ago
Great crew. Majority of them are willing to chat a bit and help you figure out what you need. It takes a few moments sometimes because some vehicles have sooooo many different options on them and that can mean a big difference on the parts and supplies you may need. Enjoy popping in to pick up stuff with this group.

  David West
a year ago
Great service and great selection, the staff is very friendly and knowledgeable. Chris was very helpful in helping me with finding the right parts. Definitely going to be going back whenever I need parts for my vehicle

  Austin Carlyle
2 years ago
Phenomenal service - helped me replace a burnt out marker light and my windshield wiper blades. A younger Hispanic gentleman was the manager, and he was courteous and respectful. I would definitely shop here again.

  Dion L
3 years ago
Knowledgeable, professional staff works at this location and everything i needed was available in stock as well as online. Stopped in for a few bottles of transmission fluid and the staff on hand hell me to compare brands as well as the pros and cons of each item purchased. Highly recommended

  Kelly Southcombe
11 months ago
They were the only store that had the part for Mt car so I give them credit for that BUT I got back home and a gasket was missing out of the box!

  Jerry Frye
3 years ago
Had to have both an engine check code read and a battery test done. They were very helpful. Didn't feel like I'd inconvenienced them at all. They got right on it. In addition, I needed some wiper blades and miscellaneous other items that they found for me very quickly. Close by and genuinely helpful. I don't need to go anywhere else.

  Mohammad Faisal Ahmad
5 years ago
Excellent customer service and very knowledgable about what to install! I was extremely impressed. I had to replace a broken windshield wiper and was clueless on what type to buy or even installing it. The nice gentleman was very kind enough to go over and chose the right one for me, and took the time to install it on my car...

  Rita Curtis
3 years ago
The clerk was very helpful! Checked my battery and alternator for me. Found out they were fine. Light was popping on. The lights stopped coming on afterwards. Must have been loose cable to battery. Thanks!

  Kenneth Grider Jr
5 years ago
Had some battery issues I have to say that guy Kenny went way above and beyond the Call of Duty to help me out. And will recommend anyone speak to him 4 advice he is absolutely 110% customer service driven. Thanks a lot I would definitely be shopping at O'Reilly's on Mercury Boulevard in the future

  Travis Woodbridge
10 months ago
Excellent customer service as well very respectful aand courteous.

  Tovaris Porter
10 months ago
Had everything I needed. Plus they offered services on needs. Great job O'Reilly

  Steven
4 years ago
I never had such a more friendly more pleasant experience at an auto parts store, the clerk was very knowledgeable and convenient, he never seemed to be in a rush and even help us with find the store address and time of closing, this was probably my best experience yet going to an auto parts store to say I visits them pretty regularly...O'Reilly rocks

  Amber Dennis
4 years ago
I was in and out. Thr gentleman at the counter was super nice and very helpful. He helped me to find a better price on the lightbulbs I needed for my headlights too!

  dshecut
3 years ago
I called and spoke to a gentleman named Curtis who informed me they had the part that I needed. I get there in 5 minutes and they don t have the part because he gave me the information for the wrong part! Didn t apologize or anything and was super rude on the phone will never spend money here !

  Charles Slaughter
7 years ago
Chasity and Matt was very helpful and extended their service by helping me identifying a hard to find part. This is my favorite store. Good customer service and always selling the correct part. Good Job

  Michael Stokes
4 years ago
I accompany my sister in law to O'Reilly's last week to get her battery inspected.After determining the battery was no good we were going to purchase a new one from O'Reilly,until John told the other guy to not install the battery because it was snowing. Not know my sister in law was standing at the counter.She heard the whole conversation and was taken back from the actions of your store representatives.She said he through the battery was for me. So he was determine not to go outside. O'Reilly was my automotive store of choice,until this incident.I went 1/2 mile down Mercury Blvd to AutoZone and was treated like a King in the same snow.OReilly until you get them two clowns out of your store,you'll continue to loose business, maybe they will keep you in business if it's not snowing something to think about.

  Alan Ballard
5 years ago
I received excellent costomer service at this locaion from a worker named Alex. He went above and beyond to provide me the information I needed and also print out material based on my problem. You guys need more employees like you him!

  Rhonda H
3 years ago
People are very friendly there will help you put windshields wiper blades on headlights If you need one like I did there are Awesome.

  Kenneth Price (Kenny)
10 months ago
Little better than the other AutoZone in advance but they're a little pricey

  Opening Hours

Monday 7:30 AM-10 PM
Tuesday 7:30 AM-10 PM
Wednesday 7:30 AM-10 PM
Thursday 7:30 AM-10 PM
Friday 7:30 AM-10 PM
Saturday 7:30 AM-10 PM
Sunday 8 AM-9 PM

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