Jiffy Lube

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Shalonda Taylor
a week ago
Praise The Lord! They guys here get it done. Everytime I go here I'm in and out and the job is done right. I leave there better off than before I went there. I feel happy to spend my money somewhere and I can see positive results for why I spent the money. Love jiffy Lube

  TAE B
2 months ago
These rowdy fellas are amazing! Came in for an oil change and spent less than 15 minutes. Quick, reliable, and affordable. There s many coupons on the website to use. Thanks guys! :)

  unanamous truth
3 months ago
Took my vehicle to have my fluids topped off and tires inflated all around. I have green caps on my tires. Because when I brought my vehicle the tires had oxygen in them. The service tech took a break and told the manager that I didn't have the green cap on my tire. The manager black guy with glasses on duty offered to put a different kind of cap. I decline. The service tech came back on duty searched and found my green cap. By this time the black manager cursed me out in front of my three small children. Calling me broke, Ball Head and told me to never come back. I asked for him to address his frustration with the tech who lost my green cap to begin with. I never received a apology for the hassle. I will be addressing my concerns with the corporate in hopes of them to review store footage of the disrespectful nature with regards to the management who was male and how he spoke to a single mother in front of her three small children!

  Kathy Stallings
4 months ago
Everyone worked together, very courteous and well mannered. Checked in checked out. Very efficient. A BIG THANK YOU TO THE CREW... I will definitely come back!

  Chris McCullough
9 months ago
I appreciated the service I received. The staff was friendly and knowledgeable about the service my car needed. Even when they told me it would take a bit longer, because they had run out of the oil my car needed, I was still in and out in under 30 minutes. I recommend this location for the friendly and fun service that they provided.Service: Oil change

  David Alston
8 months ago
The employees that worked on my tire didn t really follow directions very well. It s a good thing I was watching because I asked him to plug and patch my tire and they were trying to just plug it. Which that or something I could ve done myself without coming to them. On top of that when they went to get my tire off the rim, they were struggling. I m not sure why it takes two people to do a tire repair but I guess they didn t have anything else to do. The overall outcome was pretty good. That s why I still give them a solid three stars. But I wouldn t suggest. Going there my personal opinion.

  Chris Gordon
7 months ago
These guys are friendly on the ball! Took care of the oil change and cleaned the car quickly and efficiently. Did not try to upswell us, but walked out with the air filter and asked if he should change it. It was dirty, so I agreed. Definitely going back to this Jiffy Lube! Keep it up guys.Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change

  # LaFaye
a month ago
Everyone was very friendly and it took no time for my car to be serviced.

  Anell M
4 years ago
I came here this morning for a Oil Change and the staff was very attentive and fast, my car was worked on in a timely manner. Overall the staff is helpful and efficient. I am very satisfied with this service. Will be back

  Dee Cee
7 months ago
The team at this location were very welcoming and friendly. The service was very fast and efficient during my visit. I definitely recommend.

  Daryl Knudeson
4 months ago
The Newport News VA location gave me a 15% military discount and they had me taken care of in 15 minutes. Awesome!

  Gaetano Carrubba
5 months ago
Great service, staff was personable and honest. I will go here moving forward

  Kathie Mott
9 months ago
Me and my husband brought our Mazda into this Jiffy Lube today. Overall service was good but the kid who pulled my car out didn t put it in park and and my car started rolling towards Tommy s. If not for the guy cashing me out my car would have hit the business beside them will never return.Service: Oil changeService: Oil change

  Mark Cook
6 months ago
It was terrible I went in for a simple brake job They were supposed to order the rotors and they went without notification the guy didn't order them then told me it would be 1 the next day still no notification that it would be the next day I said put it back together and I will leave

  Shawn Jacobs
7 months ago
The team was very helpful and professional! Didn't take long helping with what we needed! We always come here for oil changes also.Service: TiresService: Tires

  Christopher Brown
a month ago
Great customer service, in and out oil change.

  Dana Joyner
3 weeks ago
Spectacular service!!! I was literally in and out within 15 minutes.

  Debbie Goens
4 months ago
Great experience as always! Appreciate the ease of getting services performed by qualified techs, and getting me out quickly!Service: Oil changeService: Oil change

  Iesha Hawkins
9 months ago
I ve been going to this location for a couple of years now, and the team always take great care of mine and my husbands vehicles. Shoutout to Robert and Will for helping me out this morning! <3

  Lemika
8 months ago
Mostly, this location of oil change service wanted an upscale work of oil change level to highest of its cost. It happened to me when I brought my 23 years old car there for oil change. That would be bordering very much to customers. Therefore some automobiles do not require. They said "if you don't upscale the oil", for example; conventional oil change to synthetic blend or to full synthetic oil then.. " your car's engine will be damaged" bla.. bla... bla.... I believe most of old vehicles used conventional or synthetic blend except full synthetic. Of course, even listened to the shop you must pay very high price or your vehicle engine could be damaged due to upgraded improper type of oil. Who knows!?. So just stick with what the car needed as originally to prevent damage later instead of upscale the cost!

  Monique
4 months ago
These wonderful gentleman always take care of my vehicle, operate with a sense of urgency and are always courteous. They are truly an asset to Jiffy Lube

  Steven Manning
3 months ago
Had my oil changed and now I have an oil leak where the oil pan is...no oil leak before it was serviced

  Marla Lyn
2 years ago
My experience was quick and superb! From the moment I drove in for service and got out my car I was greeted by Byron and he immediately inquired me about what service I needed. I recommend all to co.e and be serviced at this Jiffy Lube because Leo and Byron will make sure that you get the best service! Because they both exude excellent customer service skilla...thanks I will be back!Service: Oil change

  D Soul
10 months ago
Rob, Will, and EJ were very informative and they did a excellent job pricing and servicing my vehicle. I will definitely be coming back for any vehicle maintenance that I need.Services: Auto engine diagnostic, Brakes, Oil changeServices: Auto engine diagnostic, Brakes, Oil change

  Jeff Jones
2 weeks ago
The guy at front desk cracks me up everytime lol

  Dean of Embers
a year ago
Have been going here for a while, all the crew knows exactly what they're doing. Whenever I have even a minor question they are helpful on all fronts. Would highly recommend any work you need done to be run by them first.

  Zytria Osborne
11 months ago
I love this location they are always respectful, quick, and efficient . There s this one guy I wish I remember his name he is SOOOO animated (you ll know who he is when you get there ) i love his energy always enthusiastic about his job and he is very educated and answers all questions.

  Avruis Toussaint
a year ago
I went to get an oil change yesterday at this location everybody seemed nice i tipped and all as soon as I left I realized i was missing 200+ dollars out of my glove department. I went back up there and they swear they found 100 in the garbage bags but in reality they would have to had open my glove department to take it out. Ultimately the manger gave me another 100$ but would not hold any of his workers accountable for STEALING from meService: Oil change

  Taylor Swails
a year ago
Unprofessional. I was asked what I used on my face cause an employee liked my skin and they never offered any other services. My headlight was out, my wipers are rusted, and I just left like that. No other cars were in front of me either.Service: Oil changeService: Oil change

  philip silver
2 years ago
Team at jiffy lube 3404 was very helpful & honest. Labor pricing was fair & service was excellent. Explained every aspect of their work to me. Made me feel welcome. Honest mechanics are hard t9 find. I Definitely will send all of my referrals to this location.Service: BrakesService: Brakes