Honda Service - Priority Honda Hampton

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  CC B
6 months ago
Got in and out for FAR cheaper than I expected today.I only wish they could figure out the glitches with my infotainment system. I've gone in various times for it because it regularly disconnects from Android Auto, which I've explained numerous times. Last time I dropped it off to get it checked out again for this same issue, they told me it "was working perfectly."Came to find out that they were checking it for CarPlay compatibility.

  Monica Jackson
7 months ago
Let me tell you about priority, my car had a small issue. I took it back to the dealership they issued a driver to take me home, I had to get dress for work, then take me to work and bring me back to the shop to get my car. This is what you call priority! I'm so happy I purchase my car from here. Thanks so much Kareem and Taylor!!!

  Kim Fortin
5 months ago
Got our Honda inspected, easy peasy.....nice people and no charge. What more could you ask for ..

  Rebecca Johnson
6 months ago
Great place to buy a car. Excellent customer Service. Recommended Highly. Go there and get good professional service.

  Lucia Cosey
6 months ago
How can begin, Priority Honda uses that name for a very good reason. I love the services here, I feel comfortable bringing my car here, I purchased my vehicle here in 2015, a Honda Crv 2016, the best purchased ever. On Wed, the dealership provides free manicures for their customers while they wait for your service. Two massage chairs in a private room will soothe you and help you to relax while you are there. I recommend this place for services on your vehicle . Priority Honda confirms 1 more time, why you should take your car to them for service. Friday, Sept 22, wasn't the exception. I took my car to replace front and rear brakes, excellent service, now my car stops only with the slide touch of the pedal.

  paul colwell
2 years ago
I bought my Honda CRV year-and-a-half ago got my free oil change once again and looked at this beautiful Honda Civic the people down here always so nice and friendly and I also got a great deal on my SUV

  Ron Smith
5 months ago
Very busy, was there on time for my appointment , but took forever to complete the work.

  shauncey Moore
a year ago
I took my car in for a diagnostic check and Mr. Knox informed me of the issues with my car. He did a wonderful job. However, things took a turn for the worse when I went to pick my car up. Mr. Knox was out of the office and the other service team members took 30 minutes to find paperwork.

  Nanette Long
5 months ago
Love them! I always receive great service.

  Christina Calhoon
a year ago
I called around to local Honda shops looking for someone who would be able to get me in for service within a week since we needed the car to go out of town. I was impressed that Priority Honda was able to get me an appointment within my timeframe. Then Donna went above and beyond to get a part the car needed in order for it to be ready by the weekend. I will definitely be back for future needs. Thank you!Service: General repairs & maintenance

  Flossie Love
a year ago
When in there to see why my horn would keep coming on when I tried to jump my battery. $900.00 later I'm still not sure why. Hopefully their honesty & work is better than most.

  D A
2 years ago
Sure you get free oil changes and priorities for life but how valuable is your time. I had an 11am appointment for an oil change. I arrived at 10:45am. It s now 12:45pm and my vehicle isn t ready. Another tech noticed me sitting here (not the person who checked me in) and gave me a heads up they are just now getting my vehicle up. That s insane to me. This isn t the first time this has happened between the three vehicles we ve got at priority. One of the three have this issue every time it s oil change time. Just luck of the draw as to who it happens too.Service: Oil change

  Tracey DeBrew
3 years ago
Very courteous and caring. The only issue I had was the man who registered me was cold & callous. Completely stone faced with a hint of arrogance. A person working in customer service should have a pleasant mannerism. Other than that if given it 5 stars.

  oh remy
2 years ago
Took me 2.5 hours to get oil and inspection done. Work was done in 2 hr, but last guy Hoje was filed up with paperwork and couldn t keep up closing.I was waiting there since 8:30 am till 11 am.Priorities used to be much smoother but not now.

  Priscilla Collender
a year ago
Took 30 minutes for the oil change 1 hour and 10 minutes for the service agent to do the paper work so I could leave. When question she said she had over customers. Not the correct answer to someone who about to buy a new car.Service: Auto maintenanceService: Auto maintenance

  Theresa Boyd
3 months ago
Took my car in for a oil changed!

  Brenda Brown
2 years ago
Kevin M was very professional, knowledgeable, informative and patient in handling our purchase. We're big on customer service. Kevin checked all the boxes. Thank you Priority Honda.

  jk tx
2 years ago
Service was impeccable as always. However, very disappointing and aggravating to see both employees and customers maskless during a time when the COVID Omicron variant is speading so rampantly.

  Yuri Si
a month ago
Always a good service

  Kris Karl
2 years ago
Went in for oil change, tire rotation [Code B1] and recall on hood.Spent $0 cause Jim didn't change me for an unnecessary tire rotation.

  Um Fletch
a year ago
I always have a good experience with Honda service. Can't say I love paying the bill but everything else is great

  Michelle Isaacson
a year ago
They treat me great help me get my car right love the customer service

  David West
9 months ago
Great selection, great service and great people who are very friendly and helpful

  James Jimerson
3 years ago
Update: Things have improved since my first review. My sunroof issue is being resolved and relations are improving.

  Marquita Canady
2 years ago
I've recently had 3 encounters with this dealership due to a horrible experience with Casey Kia. The customer service here is outstanding and I couldn't be more pleased.

  Robert Knapp
5 months ago
Great service staff

  Heather Meade
a year ago
Friendly service.. got a nice dependable car for my son!

  Michael Anderson
7 months ago
Always fast friendly service.

  John Summers
3 months ago
Priorities for life are awesome.

  Andrew Williams
3 years ago
Called to order a part, was able to pay online and part was ready for pickup 10am. Great service and friendly parts department