B & W Transmissions

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Robert L Sneed
a month ago
They've done work, on my vehicles before, three years, ago. Still AAA+, would recommend them, highly experienced, friendly, wouldn't go anywhere else.

  Courtney Smith
4 weeks ago
These men are very nice, flexible and reasonable with pricing. I will definitely recommend. For me I will continue to come here.

  Edward
5 months ago
Dave is an awesome guy, hands down! It took care of all the issues with my SUV, and I am very happy with the end result. Thank again Dave, God bless you.

  Barbara Robinson
3 months ago
Very nice business, and the people are very professional.

  LHM1132 BBAS
2 years ago
As of Last month. This will be my only place that will do Inspection! Most places see a woman and love to take advantage of. I went to four places before coming here. To get a feel of the place. I walked out of each one. Walked and met a beautiful smile from the receptionist. And that ended my day of searching. For honesty and reliable.

  Geoffrey Augustus
a year ago
Went there for a simple oil change the person who worked on my car put almost 2 quart of oil more into my car than what it called for. Got in my car and got on the highway and a red message came up in my display stating there was to much oil in the engine. Took the car back and the person who changed the oil got an attitude with me as if I were the mechanic and stated to me to never bring my car back. I WASN'T

  Denanna Banana
4 years ago
I was referred here, decided to try it out because I was told they are honest and I saw they had good reviews.After going to get my car inspected, I completely agree. They were very nice, quick, and didn't try to make up something wrong with my car to get extra money. I will keep coming to this place and refer others!

  appetiteraw
a year ago
They did my inspection. I failed my windows and my wheel inspection. I came back within 3 hours with that completed and I was given a passing inspection. Seemed reasonable

  Fey Esparza
2 years ago
Best experience involving a state inspection! Great atmosphere and I definitely wasn t worried about being hustled! Plus they ll tell you amazing stories if you re lucky enough.

  Tom Bennett
4 years ago
One of few shops left where everyone is treated like extended family. Very fair prices and reliable, honest repair shop. They are able to operate in such a manner because they listen patiently to your problem and work diligently to deliver first rate quality repairs. Not many of these trustworthy shops left!

  Sandye Little
3 years ago
They are very good at what they do. Reasonably priced as well. Did not experience the usual "dumb woman knows nothing about cars" attitude like I have at other locations. Have a classic car with usual 40 year old issues.

  MizzKitty1263
3 years ago
With the rude and disrespectful woman that works in the front office, I don't know how this place is still open. I only took my 2002 Toyota Avalon to them because family had been dealing with this shop for a few years. My car sat on the lot for two months because it needed a tire (which I got for them), and then I was told by the lady on the office, "we have thousand dollar jobs to handle"! Two months, and I ended up spending well over a thousand dollars...at Priority Toyota Hampton. So, thank you, rude woman in the front office at B&W Transmission for showing me that my money is not good enough for your establishment. And if you treat all mulatto seniors this way, you should be more than ashamed of yourself!

  Paul Cheek
4 years ago
great experience, they could if easily told me I had a problem and I would of easily believed them with a car that has over 200k miles. instead they said the drop wasnt fluid and I didnt need any services. when I do get problems i will definitely go to B&w.

  Katie G
10 years ago
Went in for a state inspection, ended up needing new outer tie rod ends to pass. My car had been riding rough and vibrating and they explained that those were the issue all along (something two other mechanics had missed). They were really great in showing me exactly what was wrong (I don't speak car) so I could be sure it wasn't some unnecessary fix. Took about an hour and fifteen minutes for the inspection, the parts being delivered from the O'Reilly down the road, and the repair. Very fair prices, friendly and helpful mechanic and office staff.

  P Lydia
5 years ago
Such nice people! Came in super in distress trying to find somewhere that could get my inspection done. They helped me right away! And when I realized I didn't have cash on me, they allowed me to go by the ba k afterwards to take the cash out to pay! Seriously bless them, so great!

  Ryan Ferguson
7 years ago
They fixed my transmission for me but unfortunately did not put bolts in all the slots for my transmission fluid pan. It ended up leaking and I found out when I went to get the oil changed. No big deal things happens, so I took it back to the shop and got it supposedly fixed so it would not leak any further. I just went to get my oil changed a few weeks later and realized the gasket is leaking quite a bit. I don't know a whole lot about cars but I do work in the hospitality field. When I called to speak with them about getting it fixed I was told to come in next week. I am going on vacation this Monday which is why I got my oil changed and checked. I was then told well if you had came this morning then we might have been able to do it and I don't know what to tell you. I don't think that is an acceptable answer as I would have at least offered to cover the bill as I do have a warranty and paid over 2 grand to your business. I am now paying another mechanic 140 dollars to get it fixed which I honestly think should be reimbursed to me. I shouldn't have to go back to get the same issue fixed three times. i feel that the answer of being told you should have came in this morning and I don't know what to tell you is probably the worst answer someone in the customer service industry could give anyone. As if it is my fought that you could not fix my vehicle correctly the first time when you had it 4 days longer than you said you would. I would like to be reimbursed my money for getting what I have already paid you for to get fixed by another mechanic.

  paul thurkettle
5 years ago
Honest, fair and quick ! Have used them twice now and both times, great folks, good work and where the jeep did not need anything done, they told me with no charge for the investigation. Well recommended!

  K B
4 years ago
Super nice people, awesome service. I don't go anywhere else to get my car fixed anymore because of how awesome the service and people are that work here. I've had my transmission fixed, ball joints and control arms, and battery holder replaced at B & W.

  Rhonda Mann
3 years ago
I took my car there when increasing the rpms failed to affect the speed of acceleration. At that time the check engine light was not on. Their mechanic test drove it and scanned it. I was told that he would drive across the country in it. He stated that the transmission fluid level could not be checked because there was no dip stick. The problem continued and worsened. The check engine light did come on so I took it back. The mechanic did the exact same diagnostic procedures that he performed on my first visit. This time he told me that I would have to have a rebuilt transmission installed. I took it to a transmission shop in Portsmouth. They were able to check the fluid level and replace the needed fluid. I paid $95. For the diagnosis fluid and sealant. I was told that it may or may not solve the problem and that I may still need to replace the transmission. But I feel a lot more confident dealing with a company that is at least knowledgeable enough to check and replace the fluid. I am still waiting for B&W to call with the promised estimate for the replacement, which should have happened 3 days ago. I will not have that level of repairs done by a mechanic who is not competent to properly diagnose the problem.

  Bradley Reams
7 years ago
friendly, fair, & fast. we're always very pleased when we need repair or inspection. I trust them to give me a very fair price & great service. I don't go anywhere else now.

  Ronnie Floyd
3 years ago
Excellent job on my transmission car runs great . had my car towed to B&W and my car was ready for picup like roger said it would be . the work on my transmissin was quoted at a very fair price , so my Thanks goes up to Rodger and the mechanic and the secretary thank you all !

  Ernest Kelly
a week ago
Excellent service getting my truck inspected

  darrell shackelford
4 years ago
Thought I had a leak in my transmission took to b&w and they put on the lift and inspected it and determined it not the trans. They were very honest and didn't charge me anything. I will recommend them to all my friends.

  Darion Misner
3 years ago
Brought my 2001 Honda CRV in to have a full transmission rebuild and they were super knowledgeable very professional and had the repair done in about a week for a very fair price and now my transmission shifts like butter. Highly recommend their servicesService: Transmission repairService: Transmission repair

  KATHRYN Morgan
a year ago
Had my Honda fit towed in and reviewed for repair... Very happy with the repairs and service..... Would recommended

  Kelynda Sexton
2 years ago
Straight shooters, no hustle. Brought my car in for possible transmission issue. Someone immediately came to look it over, did a quick assessment and referred me to what I needed. No charge, no tricks. Greatly appreciated it!

  Herman Kelly Jr.
4 years ago
Very good service very polite lady who handles the paperwork very good mechanics still need to get some work done to the vehicle though we'll go back to them again to do it five star rating thanks a lot you guys will see you again

  darrell shackelford
3 years ago
Very friendly and honest will use them again. Went there with a suspected leaking seal they put it on the lift and inspected it and determined it not to be leaking. Thanks B&W

  Sandra Hayward
a year ago
Inspection was great found out what was wrong with my car got it fix with a great price!

  Matthew Jones
a year ago
Went for a state inspection. Quick service and super nice guy. Will be back