AutoZone Auto Parts

4.4 (220)

  2221 Kecoughtan Rd, Hampton, VA 23661
  (757) 245-2083
  autozone.com
  Claimed

Auto parts store Car accessories store Car battery store Tool rental service

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alex Constant
2 months ago
Butch Webster is the finest manager I've ever seen. Extremely knowledgeable and friendly, he makes everything feel easy. I love this store more than any other in the area and it's because of the people like butch who work here.

  Karina Col�n (MsKColon)
6 months ago
Never had an issue with this location until today. My app showed an item in stocks at this store but the clerk REFUSED to look. He acknowledged that the item was probably in the store but he simply didn't feel like looking. Unreal.

  Andrea Blue
3 months ago
I like the self check out for quick things like Anti-freeze instead of having to wait in line. It s super convent

  Phill Chandler
10 months ago
Other then them not having my Gojo wipes it's my go to place for detailing and fluids

  Anaklusmos The Drowner
a year ago
Got the wrong windshield wiper clips. I figured the size was specific as far as length not knowing that different cars have different fittings to attach blades. I learned that day. The refunded and replaced and showed me how to install all within 10 minutes of me realizing I messed up. Great service! Fast and friendly.

  Shantaneese Barksdale
a year ago
Luckily I was able to receive the product I needed. However, the clerk, (big guy w glasses) was very rude, had an attitude and was unknowledgeable about the item I needed. Almost sold me the wrong part. Whatever his name, lacks customer service and quite frankly, lacks a decent attitude. That s all.

  Latoya House
2 years ago
Mr. Webster, the manager, was AWESOME! He went above and beyond to assist me. I didn't expect to receive customer service like this and this will be the only AZ I visit on that side of town. I was AMAZED and overlooked satisfied. Thank you again Mr. Webster! Headlight customer and tune up recommendation customer.

  Judy Frey
a year ago
Rosie was so helpful. It's good to see a woman in the store, makes us older ladies feel comfortable. Thanks

  Kellie Brummerstedt
a year ago
Rosie helped me and did a test on my battery, alternator and starter and gave me some really helpful advice! I was in and out in 10 minutes, highly recommend!

  Lia Bellstewart
10 months ago
Butch was a great help today with my headlight. Customer service is also really great. I highly recommend this autozone.

  Gregory Mims
4 months ago
Good service....knowledgeable staff

  Brianna Trainer
4 years ago
I believe it was Butch who helped me! My car battery died and I had so much problems getting off the old one to install the new one. (A screw was to tight) I was so happy he trusted me enough to lend me a missing tool. He was so helpful. And honestly I was overwhelmed. But I got the job done and they were nice enough to double check my work. I returned later for them to check the charge of the battery. And I was all set! Thanks again for the amazing service!

  Zay Coles
5 months ago
Always got what we need @Basic Needs Mobile Mechanics

  crystal carter
2 years ago
I was raised off of Kecoughtan rd as a teenager, my dad would always come to this location. Mr Butch has been working at this location for years. Fast forward to now I m 35 years old and I live off of Magruder Blvd. I pass many auto stores just to come and see Mr. Butch at this location. He s not only knowledgeable, but extremely kind and helpful. He s gives off a Dad vibe how he jumps to help everyone with their car issues. He seems to really enjoy what he does and I just want him to know that he is appreciated! He s been helping me with every car for years. The best location period!

  Michele Saucier
3 years ago
The parking lot is incredibly dicey. The actual store, and associates are great. I always get wonderful service when I shop there. I've also been accosted in the parking lot on several occasions for money. A couple of times those doing the accosting were aggressive. The man who wanted me to buy him a steak very much believed I should do just that. The woman who would walk around asking for money all the time was clearly not in her right mind. I haven't seen her in a while.

  Big Bam productions
7 months ago
They need to update their site on a daily basis because it says online in stock but when you call or go there they don't have it

  Gwen Battle
2 years ago
The place was cleaned, the people was pleasant (Mr. Butch) and received my products and a swift checkout. They will help you if they can. Nice store to visit.Be Blessed!!

  Michael A. Palmer
10 months ago
Staff changed, therefore, service not the same!I shop there when I need parts, however, my rewards earned are not allowed. Something is wrong with new staff!

  Gary Grigorian
2 years ago
Great service on a new battery--professional installation by Darnell Also, recently purchased two windshield wipers; outstanding service by the store manager who installed them. Thanks!

  Jose Toro
5 years ago
The employees are ALWAYS ..ALWAYS very helpful and kind. I frequent this shop about 7 to 8 times a year . They always remember me and go above and beyond un their customer service . 10/10 service

  Martin Tinsley
a year ago
Always find the parts l need to fix what ever I'm working on and helps me to understand how to install the parts.

  Thomas Frase Jr.
2 years ago
I was in and out in about 15 minutes with brake pads, rotors, DOT3 fluid, brake cleaner, brake pad grease, windshield wipers, and jack-stands. All I had to do was say what vehicle I was getting parts for and they looked everything up and pulled the parts I needed for me while I grabbed the jack-stands.

  Fred Slaughter
a year ago
I really appreciate all the help that they gave me charging up my battery and making sure that my alternator was still good in my car.

  Holly aka HoHo Shackelford
2 years ago
They are always helpful however, I do believe that there should be some sort of requirements like "Knowledge" of the parts and vehicles instead of relying on computers

  Tesha Brown
4 years ago
The older gentleman was very into helping me. He made sure that I wasn't going to buy anything that was not made for my car!!! That's great customer service!!! THANKS!!!

  Wes Abbitt
2 years ago
Manager of the store is very helpful gets me what I need to get back on the road. Everytime thank you

  William Jones
3 years ago
Needed a battery . Mr Butch gave me very good service and will always go back for my car care needs.

  Doris Harris
4 years ago
Very nice and clean, Customer service was excellent and people were very attentive to our needs.

  Randy Lawrence
2 months ago
Found what I needed. In and out.

  jump street
11 months ago
If they can't get it they'll find it for you LOL

  Opening Hours

Monday 7:30 AM-9 PM
Tuesday 7:30 AM-9 PM
Wednesday 7:30 AM-9 PM
Thursday 7:30 AM-9 PM
Friday 7:30 AM-9 PM
Saturday 7:30 AM-9 PM
Sunday 9 AM-8 PM

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