G & M Auto Sales & Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Taylor Jones
2 weeks ago
They are simply the best! They always treat you like family. They make the process of buying a car so easy. If you need a vehicle, I always highly recommend G&M. Every person on their team is fantastic!!

  Richard Lam
3 months ago
My wife and I could not be more pleased with the courteous, professional, and prompt service we received at G&M Auto Sales. We test drove a 2023 truck, and decided to purchase it. We could not pick it up immediatly, but G&M worked with us every step of the way. They even provided guidance for the sale of our existing truck, even though we did not trade it in. We would recommend you give G&M an opportunity if you're in the market for a NewUsed vehicle. Would give more than 5 stars if possible, but it goes without saying, we are very happy. Thanks G&M for everything!!! Richard & Sharon Lam

  Nathan N
a month ago
Just needed an inspection. First time here. Super quick. Didn't try to sell me on what I didn't need. Will take my car back there for sure! They are personable yet professional.

  D'Andre Prysock
4 years ago
I bought my Mitsubishi Outlander here back in November of 2018 and it was a hassle free no pressure experience. The vehicle was pretty much in mint condition both exterior and interior. The engine purred like a kitten. I haven t had any issues with my vehicle since I left the lot with it. Thank you G&M Auto you now have a repeat customer.

  JD Donahue
2 years ago
We have just recently purchased our third family vehicle from G&M auto! There are many reason why, their respect for the customer, their service and Always doing what they say they will do!! If you ever need a new vehicle go see Troy and Mike they will make you feel like family!!

  Hannah M
a year ago
I bought a vehicle from them 8 years ago and then purchased my second vehicle from them this week. Troy was great. No gimmicky car salesman stuff. Gives you the best deal out of the gate. Had papers signed within 2 hours. Very happy with the continued great service. Made stressful car shopping quite enjoyable.

  Matt Grasberger
3 years ago
Buying my truck and trading in a car to G & M was a very simple, straightforward experience. I would definitely buy another car from them in the future. I worked with Mike Kavanaugh, he was a pleasure to work with.

  Chris Cauffman
8 months ago
Fair honest and reasonable prices. Bought car let me have my mechanic inspect before purchase and didn't try the typical rip off on the tags. Very positive experience.

  Dave U
10 months ago
Great place to purchase a car/truck Friendly staff and an enough better team of service technicians. Thanks for keeping my truck running strong and working within my budget. Two thumbs up!Just updating my review, good people and definitely place I would buy a truck from says Energy Windows LLC

  Christine Fogle
3 years ago
Hands down, the easiest car purchase and transaction I have ever had in 25+ years. No pressure. Fair trade. Great service. Good inventory and selection. Family owned and it shows. Love my "new" car and will update in a few months. Would highly recommend and will definitely be a life long customer.

  Michael Thornton
3 years ago
Recently bought an F150 here. First impressions are everything to me. My first impression was that these folks seem down to earth and not pushy at all. By the time i finished trying out and purchasing the truck i confirmed what i thought from the beginning. Great group of folks to do business with. I appreciate the hospitality you showed. Love the truck as well!

  Tony Loy
4 years ago
Amazing family run locally owned business. This is my second truck I have purchased from them. The vehicles are priced to move and given a thorough inspection before they hit their lot for sale. You will not receive the bait and switch like other dealerships. I recommend Troy and Mike, they will treat you fair and support fire, ems and military. If you are in the market for a new, newer vehicle stop in an see them.

  Roger Keener
2 years ago
These guys are great! As we all know, buying a used car can be sketchy, at best, but these guys stand behind what they sell. When I took my vehicle home, I noticed some deep scratches in the windshield that were only visible when oncoming headlights hit them. They were very distracting, to say the least. When I took it back, Troy agreed it was bad and worked with me under the warranty to replace the windshield. I dropped it off on Sunday, and went out of town for work until Friday. When I picked it up Friday, the windshield looked good, but when I sprayed off the layer of pollen, I noticed some scratches in the hood that appeared to be made by whomever had installed the windshield. (An outside company.) Troy immediately told me to leave the car there and they would fix it, and gave me a loaner car to driver to work, no questions asked. When I picked it up the next day, the scratches were filled and buffed to look like a new hood. Very happy with how these guys operate, and will definitely keep Troy and G&M in mind when myself or friends or family need a reliable vehicle.

  Wesley Knightstep
6 years ago
Bought a 2013 duramax and the process was smooth. I traded in my old truck and received a very fair trade in price. I had a small leak from the gear box and with no hesitation, mike said bring it in. Def would do business with G&M again. Great guys and girls

  ron giffin
4 years ago
We bought a pick-up from G&M in Feb. They treated us like GOLD. They are very honest, pleasant, an super to deal with. When I look for another vehicle in the future this will be my first stop. This is a 5 STAR operation. Thanks Gary, an Mike for helping us!!!

  Brandi Day
4 years ago
Great service. I went in for a state inspection, for which I was able to make an appointment. They were friendly and efficient. There is a waiting room with internet access. The mechanic noticed my check engine light was on and asked if I wanted to get an oil change while I was there. Even adding that, I was there for only about 45 minutes.

  Lisa Dawson
4 years ago
I love G&M. Bought my truck there and everything went smoothly. Have my oil changes and inspections done there as well. Staff is wonderful. Never have had an issue with service. Even before I bought a vehicle from them, I used them. Great place.

  Deborah Groome
4 years ago
Very poor treatment of a potential customer. Talked to Gary on Monday at 1:00 PM and said we were interested in a 2014 Chevy truck. Quoted us a price and we told him we were very interested and would travel today the 1 hour and 40 minutes to his lot. We had already been approved for credit for the purchase. We were one block from the lot when we got a call that someone was test driving the truck. They (Troy) sold it out from under us. P___ poor treatment of a paying customer.

  Dale Tucholski
4 months ago
Excellent service from both shop and sales side.

  Justin Davis
5 years ago
These folks were great to deal with. Very responsive and fair. I would absolutly buy another vehicle from them. Ask for Mike, he is a professional and very knowledgable about vehicles with his years of experience. I was an out of town buyer and they went above and beyond.

  Wanda Ratchford
6 years ago
Love the owners. Solid business that has been open for numerous generations. Great looking and running vehicles (they do not sell junk). Highly recommend if looking for a solid, good used vehicle!

  Aaron
5 years ago
Family owned and friendly placed. Worked with me to get a great deal and fix an issue I had later on down the road. They were very professional and responsive throughout the whole process. Would recommend to anyone looking to get a good deal from great people.-Aaron

  Larry Baker
3 years ago
Good service, called with an issue they had me come out fixed it and had me back on the road under 90 minutes. Fair price on their work, what's not to like about that. Thanks G&M service center.

  Linda McIlwee
3 years ago
I was very pleased how Mike took good care of my mom. He has a great personality and awesome customer service! Thanks for making my life easier!

  Justo Cruz
7 years ago
Crooks. I bought a 2011 Ram from this place. They hid the rust well. Drove vehicle off the lot and the next day had to take it back. Some unknown issue with thw drive train. Of course they acted as if they had no idea what it was and would not fix it. Truck had a lifter tick. Couldn't notice it until after I bought it. What I've learned, don't buy used and especially from this place. If you are considering this place go to a new car dealer and save yourself the time and headaches. I ended up trading that lemon in on a new 2017 Ram. If I could give this place zero stars they'd get that and the middle finger.

  Ashanti Brown
4 years ago
It wasn't legitimate or legal. I'm not traveling two hours to show you an ID. I verified all of my information so don't tell me about a privacy act. I could've faxed you a copy of my identification to show you that what you have on file isn't me. You only gave me a hard time when I told you the car was obtained fraudulently. Me verifying my information and sending you my identification is more than enough. No reason I should be inconvenienced for your foul up.

  jonathan lopez
4 years ago
The service was terrible , Also one of the guys that Does the inspections is kind of a racist and kept on failing My inspections for dumb reasons. He made me bring my car 3 different times and came up with 3 different problems. I will never ever be going There again. Thank you so much GNM auto sales and service.

  Christy Ketterman
6 years ago
We went to look at a truck, traveled a hour to get there on a Saturday got a buyers order to take to bank Monday morning to buy the truck . Got a call Monday morning saying they sold the truck out under us. Pretty messed up if you ask me that s the nice version. Sure not about the customers there just wanting to make a quick sell .

  Lisa J Dawson
6 years ago
Just wanted to say what an excellent experience I had at G & M . Mike and Christie were awesome to work with and I absolutely love my new Nissan Frontier.

  Isaiah Battle
7 years ago
Amazing. Great Peaple. I left NC to go get my dream car. A 5 hour ride that was definitely worth it. Friendly and they made everything smooth as possible.