Charlie's Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mike Miller
2 years ago
Josh and Jesse are fantastic. I couldn't ask for better mechanics to look after my needy truck. I don't believe in shopping my auto repairs. To me, finding good people and service is priceless. These guys are the ones to go with.Services: Transmission, Steering & suspension repair, General repairs & maintenance, Electrical, Wheel alignment, Brakes, Oil changeServices: Transmission, Steering & suspension repair, General repairs & maintenance, Electrical, Wheel alignment, Brakes, Oil change

  Andi H
7 months ago
They saved my day. I was traveling with my family and my engine light went on. I was able to make it to Charlie's after another repairshop declined to help because of staff shortage.He ran a diagnosis and we checked the sparks and coils. By the way, he told me 3 out of 4 people at his shop are on vacation...He thought it is probably one of the coils. He could order it and we could wait an hour until delivery or we could go to a parts shop down the road. I decided to go to Auto Zone and you know what, this guy was so kind to look up their stock and made a recommendation which one to buy AND didn't charged me anything!!! I gave him some Money for his help either, unfortunately, he is not near the place I life. After changing the coil, the car was running smoothly and we were able to reach our destination to start a wonderful weekend.Service: Engine repair

  PHLYFISH _FPV
3 weeks ago
Great place! They took care of my Ram and helped me pinpoint the problem and didn't even charge!

  Katie McMonagle
a year ago
My dad took his vehicle there a little less than six months ago, had a great experience, and recommended me to take my car there. I called, left a detailed voice-mail and they called me back the next day; they were able to squeeze me in a few days later (today) just for the estimate. I got there and they were able to repair it that day, they got the part needed and fixed my vehicle in only a few hours! They had excellent service (given how truly busy they were), they were extremely helpful and understanding, they had very reasonable prices, and they got my car done in an incredibly short amount of time. The mechanic even walked to my mom s vehicle during a flood warning, in the pouring rain to hand me my keys! I would definitely recommend anyone to come here for their work, even though they are have limited manpower, availability, and time, they were absolutely fantastic and do an amazing job.Service: General repairs & maintenance

  Kohly Hawkins
a year ago
Had a transmission replaced and bumper replaced and both went smooth and easy. Jesse knows his business and takes care of his customers. Even when parts were hard to find or come by, they kept us in the loop on what to expect. No complaints, I'm sure I'll be back with my vehicles.

  Blake Alford
3 months ago
The shop is busy for a reason, my car lost its hiccups due to taking it to a wonderful shop of front royal

  Jeanne Stapf
5 years ago
Great job! Fast and reliable! Needed my car back at a certain hour and they didn't disappoint. Billie Jo was very professional when I called to make the appointment and after I picked up my car I called back to ask a question and Jesse didn't hesitate to get on the phone right away. Very satisfied!

  Nichole T.
4 years ago
Life savers! We had our vehicle down and all shops were slammed. Called Charlie's Auto on a Thursday to see about getting the repair done, we had purchased the part too, they were happy to work us in on Friday. We dropped our car off Thursday night and had our vehicle ready by Friday late afternoon. There were parts and items missing that we didnt know we needed and they went and got it with no problem. Pleasant demeanor, decent rates and great communication with everything. Best auto repair experience yet. Thanks guys!

  Laura Hickman
6 years ago
(2/4/18)I was worried when I heard Charlie was selling his shop last year...but my worries were completely unfounded. Jesse and Josh are outstanding and always willing to go above and beyond. When you find yourself waiting for your car, the ladies in the shop are great company! Great people, great shop. I won't go anywhere else!Charlie and his mechanics have ALWAYS provided us great service at a reasonable price. Whether it's a big or small repair, or just giving a prospective vehicle a thorough once over before we purchase it, we trust his shop completely!

  Charles Menninger
2 years ago
I have been using this repair shop since 2007. They do high quality work at a fair price. If it is not defective, they will let you know. They give you options to assist in the cost of the repair. I have trusted them with over 20 vehicles over the years for just about any repair that can be needed.Services: Transmission, Exhaust, General repairs & maintenance, Body & Trim, Engine repair, Brakes, Oil changeServices: Transmission, Exhaust, General repairs & maintenance, Body & Trim, Engine repair, Brakes, Oil change

  Jessica Hunt
5 years ago
Last Friday afternoon I was taking my 2 sick kids through the drive thru to get them a milk shake. When I went to roll up my driver side window I heard a crunching noise and it wouldn t come up. I called several auto shops to see if they could look at it and all of them told me sorry, we are finishing up to close for the weekend. Charlie s was the only one who said they would look at it even though they were closing in 15 minutes. They not only looked at it, but they found a place in town that had the part I needed, went and picked it up and stayed late to fixed my window! We were so very thankful!!! And they did all this at an extremely reasonable price!!

  evan byorick
3 years ago
One a road trip from PA to NC when the coolest tank broke on our volvo s40. Within an hour had a new one installed. Not to mention they gave us a food recommendation for some darn good burgers! Best garage experience we ever had!

  Brian Root
4 years ago
Amazing kindness. Traveling to South Florida, front end of large van swaying all over road. No other mechanics in town were able to look at it.Josh came out with floor jack, spent ten minutes searching, and found a loose steering nut, tightened it, and probably saved my life.Wouldn t accept payment.Happy Easter and thanks again Charlie s Auto, and specifically Josh.The Greatest.

  Patrick Hansen
7 years ago
Charlie's is a great place! The staff are very knowledgeable and friendly. The owners are always joking around making you feel like part of the family. They provide quality work at affordable prices. I highly recommend them to everyone

  Patrick Wenzinger
6 years ago
Charlie's Auto is a great place to get all your auto repairs. I have been using them for years. The service is excellent and the price can't be beat unless you do it yourself! Highly recommend.

  Edward Connolly (ICEddie)
2 years ago
The best you can ask from a mechanic shop nowadays is a fair assessment a fair price and work done right. Just some good old boys with some good old-fashioned ethics. It's a family run place too.

  jljoaq
2 years ago
Called this shop and no one picked-up the call, I left a voicemail requesting for service, left a detailed message of the car problem. They were not COURTEOUS enough to return the phone call. They must have been afraid to do service for someone who had a spanish name.

  Bob Thrasher
4 years ago
I have used almost every mechanic in Front Royal and at this point I will only use Charlie's...These guys are the BEST. They know cars, they're honest, do their work accurately and their price can't be beat.

  De D
6 years ago
one thing I can say about Charlie Sackett Auto he's an honest mechanic and a very damn good mechanic him and his crewI moved to Florida and we know when you have a vehicle you want yourself a good mechanic it was hard for me to find good mechanics in Florida I just didn't trust nobody everybody had game.if I could afford to just put my car on a carrier when it need to have work done to it I would have and send it right back to Virginia and have Charlie Sackett Auto's work on it that's how find a job he does,and he does not give it back to you until after a complete test drive and make sure whatever was being worked on that you're satisfied when you leave

  K B
4 years ago
Great service! Fixed our students car at reasonable cost in a timely fashion. Patiently communicated with us on options to fit our budget. very friendly!

  David Thomas
4 years ago
Had a clutch, radiator and exhaust done here. The mechanic really knew what he was doing. Good price on the work. Ive recommend my friends to come here.

  Michael Frazier
3 years ago
Thanks to everyone at Charlie's for a wonderful job and great price. Can't go wrong getting your vehicle fixed here folks.

  Stacy Tann
3 years ago
Charlie Sackett is great! Very honest. Not out to get you. Only mechanic I use other then dealer.

  Howard Cotton (Howie)
a year ago
Quick service. Good service. Good prices. Thank you.

  William Melendez
3 years ago
Always friendly and helpful..went in for a check engine light...they checked it, cleared the code without a penny out of my pocket

  Aneides Tiny Homes
2 years ago
Best in Front Royal and any other place I ve lived, hands down! All the other reviews say it all.

  MsKatyAnne Schwandt
3 years ago
Checked ahead for a battery. Showed up to have it installed. Closed, apparently for lunch, but it's not posted and was no mention when I said I'd be coming.

  ALAN FLEET
5 years ago
Always get great service and very reasonable prices to. Highly recommend these guys !!!!!!

  Glamping Girl
3 weeks ago
Honest & fast!

  Kevin Dudeck
3 years ago
Good guys there. People that know what their doing and won't over charge you.