Cropper's I Towing & Tires, Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Corey Pelton
3 years ago
Got to my car immediately and fixed my tire (needed a plug) at a reasonable price.Only reason for 4 stars instead of 5 is that there wasn't really a waiting area (had to stand outside in the cold), no garage for the car to go into, and the guy helping me didn't have the best customer service skills. Didn't smile or talk much at all.

  Joshua Watkins
a week ago
Employees speak to you extremely unprofessional and antagonize customers 0/10 worst experience with any tow company I ve ever had

  Sonicman 26
7 months ago
This Company is a rip off... And if you call Junk for Cars in Dumfries va.. It rolls over to there Company... So they towed my car and lied on the phone like they was gone pay me... And them loaded my truck up and then said they needed the Title to Salvage it and it was a lie... This Company is a Fraud .... That's why my Attorney is handling everything for me... SO BEWARE OF CROPPERS TOWING

  Brandon Emery
a year ago
Be cautious with these guys. Very sure of themselves, they were late for an appointment they had to have to retrieve my car which if i had been late he would have charged me. They also charged more than what is legally allowed for towing and storage. I wouldn't let them change the inter tube on my bicycle. Refrain from dealing with them!

  D B
a year ago
I brought my Subaru to them to have two new tires put on the rear of my car as I was leaving town the next day. I asked the short heavy set one if he balanced them because he put them on the car rather quickly. He assured me that he had. The next morning I left for my destination only to experience a wobble in the rear, even with luggage in the car. The next day I took the car to have them balanced. The tech who took the tires off and inspected them and showed me that no weights were put on and they were never done.Service: Tire change

  louise bellucci
2 years ago
While driving north on 95 I blew a tire on my RV s tow dolly just as rush hour was starting. They were able to come right out to where I was stuck and take the rim back to the shop to put on a new tire. I was back on the road in under an hour. Prompt courteous friendly service. Thank you!Service: Tire changeService: Tire change

  Lindsey Kalland
4 years ago
The prices here are okay and the workers are super quick and efficient. I had gone in to get a used tire to get my car to pass inspection. My husband did most of the talking and work with the gentleman who helped us. The work was done super fast. The tire looked good to us, but when we went to get my car reinspected 5 days later, the mechanic said that it was "dry rotted" in the treads. We went back to Cropper's to see if they could cut us a deal for a different tire. They replaced the tire for free so my car can now pass inspection! I would give 5 stars, but had to give 4 due to the fact that the original replacement tire didn't pass inspection. However, customer service here is A1!

  phyllis Harrison
6 months ago
This is one of the worst towing establishments that I had to do business with . The lack of customer service from the tow guy is very concerning to me as a paying customer! Very prejudice establishmentService: Car towingService: Car towing

  Kevin A
2 years ago
Caucasian male was terrible. Humans are put on this earth to help one another and this man refuses to recognize his job is still customer service. I had 2 relatives pass away last week and lost my job due to injury. This man up-charged me just because he felt like it. Made me go through hell and back to prove that my car belonged to me. I pray god works a miracle in his life that helps him become nicer to people.Service: Car towing

  Josh Joseph
4 years ago
Me and my wife came to croppers looking for a used tire on 10/2/19. After negotiations on what tire we wanted and the price, we agreed on 1 front tire for $60. The tire looked fairly good after looking at it on the rack. It took no time for the man to change the tire-- 10 minutes tops. After paying them for the parts and labor, the tire looked brand new to us. We then took our car in to get it inspected for the second time in 2 months, only to be rejected again because the tire we got had dry rot in the treads that weren't even bad. We proceeded to take the car back to croppers where the man that put the first tire on replaced the dry rot one with a new tire that had been plugged right. This place is good to go to for cheap used and new tires and quick service with good hospitality.

  Paula Paddock
4 years ago
The keys were locked inside my van, so I called to see if their tow service could unlock behicles--and they do! The man who answered the phone was courteous, and promised to have someone at my house in 20 minutes. In less than 15 minutes, he arrived. He was courteous, friendly, and professional. He unlocked my vehicle in only a couple of minutes. I later learned he is the owner. I will definitely use this company again, as I now know they are more than just a towing/automotive locksmith company!

  Robert Woolf jr
4 years ago
Great group of guys. The owner was very nice. Out of the three guys I had working on the car they did wonderful job. They went above and beyond just to get us back on our trip safely and for a decent price. Thank you guys for everything you did.

  Rosalyn Chestnut
a year ago
Cropper'sTowing and Tires was great. When you need assistance this company is honest, quick to service and professional. I recommend them and when needed I will be a return customer.Services: Car towing, Tire changeServices: Car towing, Tire change

  Croppers Towing
8 months ago
Thank you fast and friendly went out of your way to help me today and were so kind with the process really a gem only wish I could use my email to post . Again thank youServices: Car towing, Tire changeServices: Car towing, Tire change

  Harley Rider
4 years ago
Called at 8 a.m. or shortly thereafter this morning needing to have my car towed to a dealership because I had lost all electrical service and capabilities and the car was completely dead. Only a mile away from the towing company and the guy sounded like I had just woken him up and then he had absolutely no interest in helping me or coming out to tow the car. And I let him know that his lack of Interest was extremely apparent and that I was going to call someone else. Which I did. And they could not have been more helpful or nicer to me. Should I Ever Need Towing assistance again, I definitely will never be calling this business again. Customer service and interest in doing their job is nonexistent.

  Allan Toole
6 years ago
Screw in rear tire of my Tundra, losing most air within 24 hours of pumping it up. Pulled up, young guy that's a ball of energy immediately assisted me in backing the truck up to near the front door and immediately removed the screw and plugged the tire. Done in less than 5 minutes, paid $20 and was on my way. Outstanding experience!

  Brian Revercomb
6 years ago
This establishment near I-95 near northern VA seems to have enjoyed longevity; which observation I do not find surprising as the staff was professional, seemingly knowledgeable of their trade, courteous, and attentive. And the costs incurred during my visit seemed within the margins of reasonable.

  nicole a
2 years ago
Customer service was good, but I happened to see the two workers smoking cigarettes in the shop. I understand it's a stressful job so I didn't mind, but I felt like I was walking in on their pow wow even though I urgently needed my car

  Lou Ferrao
2 years ago
Great service. I had a leak in my tire and they quickly the problem, fixed it and got back on the road. I'll go there for now on.

  C Sirbaugh
3 years ago
Good prices, quality work and fast installation. Very helpful on the phone for pricing and ordering and got my baby back on the road. Very happy!

  Anthony Poindexter, Sr
4 years ago
I love Croppers, they are always there when I need them when I need a tire or tires on my car. They have excellent service and very fast in what they do. I highly recommend Croppers to anyone.

  Kyle Mazza
3 years ago
Very honest and very fair prices will definitely be back when I need to be! Love the service and the people were nice went above and beyond for me

  Monica Sleboda
3 years ago
Wonderfully fast service. Was there within 5-10 minutes of my call after waiting nearly 4 hours for another tow company.

  ghostman573
2 years ago
Had vehicle towed due to expired safety inspection. These guys were understanding and more than willing to help.Services: Car towing, Local haulingServices: Car towing, Local hauling

  Pierre Aikeene
3 years ago
Lots of tires! Family owned business. If they can accommodate you they will, if they can't they will usually do their best to find you someone who will.

  Al Q
5 years ago
Excelent customer service. Great price and fadt service. If you need tires this is the place to go great prices

  John Conner
a year ago
People are super helpful. I'm not sure what the bad reviews are for. Right off rt 1 next to 95

  Stephanie C. Bolyard
6 years ago
Fastest tire change ever! Price was reasonable. New and used tires were available.

  Brian Geoffrion
6 years ago
Best service I've ever received anywhere ever....I promise. The entire experience was unbelievably top notch from start to finish.

  Sheak Mohamed Bangura
10 months ago
The customer service lady was very customer oriented.