O'Reilly Auto Parts
4.6 (20)
290 Deacon Rd, Fredericksburg, VA 22405
(540) 369-2808
locations.oreillyauto.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Bradford Largent
4 months ago
Customer service is great. Clerks listen to my problems/requests and usually have 2 or 3 recommendations/price points. Unlock like others who tend to ignore non-commercial customers.
Michael Kuker
6 months ago
Elizabeth is AWESOME!! This is a great store to gets parts and they are very helpful!! Elizabeth was willing to give me a part so I didn t leak fuel and catch fire. Then another part went bad right behind the leaky pressure gauge. Since parts were bought here, even though by the vehicle s previous owner, she warrantied the parts. Phenomenal customer service. Thank you for saving my bacon Elizabeth!!!
Greg Lopez
5 months ago
Lisa is a real jack of all traits! Instead of just telling me no they didn't have the part she took the time to help me find a solution and got me on my way! She's a rockstar
Sherwin Aoelua
a year ago
This store has such a great team and led by a great manager. Walking in I was immediately greeted by such an energetic rep. I went in to purchase a new battery for my truck and the rep was a great help. Unfortunately I hooked up new battery and my truck still wouldn t start so I had it towed to a shop assuming I had a bad starter. Shop tells me that my new battery was bad, of course not everything you buy new is always good. I called this store and spoke to manager Michelle and not only did she replace my battery she also had it delivered to the shop that my truck was at. Maybe not to many but to me I really appreciate the extra mile that this manager had went to make sure that my experience with this new store was a great one. I thank you again and really appreciate the great customer service.
Marie Gordon
a year ago
I ve stopped by here three times for smallpurchases. The staff has always been very helpful. Very clean store. Plenty of parking.
Riley C
8 months ago
Great shop, Michelle went above and beyond helping me out with my dead battery.
Zahida Lone
9 months ago
Very bad customer service specially Kevin very slow NO hello No tank you No smile on face stay home if don t want to work
Fred Weaver
10 months ago
Manager there is really funny Great sense of humor. Friendly staff.
N Borrero
a year ago
The customer service was excellent explains and showed me the info ,I was regarding!God bless us all
William Arrington
10 months ago
Close to my house. Prices are as expected.
Kenneth Duff
a year ago
Always got my parts on time
Jose Hernandez
3 months ago
Very friendly, has everything you are looking forMuy amable tiene todo lo que ustedes buscan