Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ben Burdett
6 years ago
Our insurance company gave us a little over an hour ETA for them to come get us and Adam, the owner, made it out in about 15 minutes. He was very personable and made sure that our car was taken care of. He knew all about which auto store to take it to and could not have been more spot on. Highly recommend working with these guys for any car related issues you may face!
Victoria Claytor
7 years ago
Best towing experience we have ever had. They were over 25min early than what our insurance company said they would arrive to pick us up after my car completely died on the highway. They were kind, friendly, informative, and it felt like they genuinely had our best interest in mind, not just towing our car. They actually took us to the Enterprise business because we were traveling and only halfway through our trip when we broke down and we needed a rental to get us all the way home. He stayed there through the entirety of the process; he had connections with the branch manager at the Enterprise and made direct calls for us before we even got there. He offered to board our car for free at his shop and he could fix it for much less than the dealership could. Awesome service. I wouldn't recommend anyone else in the area.
Mark Stauffer
5 years ago
I didn t choose Xtreme, my insurance company did and I m glad. We were in town for a Virginia Tech basketball game and started having brake problems. The truck arrived well within the ETA provided by the roadside assistance team at the insurance company. Xtreme was courteous, friendly and professional. I highly recommend them.
Cameron Brackmann
6 years ago
My car died on campus at VT and within 30 minutes of my insurance company contacting him he was there. He was very personable and let me know that the shop I was dropping my car off at was good and even drove me home. As a college student who has never had to deal with anything like this before, he made a stessful situation no one wants to be in much better than I would have expected!
Ashley Peele
6 years ago
Incredibly nice guy. Responded rapidly in the middle of the crazy snow-ice road emergency on 12/13/17. Very friendly, worked fast, and made sure he had towed us to a safe location before dropping us off. We were stuck out in 20-degree weather on a steep, precarious road. It was a rather dangerous position and he got us out carefully and efficiently. Really can't say enough how much I appreciated this guy and I didn't even get his name. Thanks, Xtreme Towing! You guys are the best!
Soul Path Guide
6 years ago
This service is run by the owner who is an extremely skilled, intelligent, and thoughtful person. He gives the best customer service ever and I have called them a few times. He always comes faster than the insurance ETA, he offers more solutions and better prices EVERY TIME. He hires great people, too. I won't recommend or call upon anyone else.
Jake Ruckman
7 years ago
My girlfriend's car wouldn't start. We were pretty confident what the problem was but needed a tow to get it repaired. He came out to pick the vehicle up, not only did he identify the actual problem, but he got the car started. Further, he gave recommendations on how best to affordably get the car fixed. Will certainly never forget this and if I ever find a need, know who to call. Thanks!
Matthew Repass
a year ago
Great service time. Dont let them take you to Harvey's in Radford. That place sold me a car that 6,000 miles later needed a new transmission.Service: Local haulingService: Local hauling
peace _gamz
7 years ago
Great service, Owner Operated, Very Nice guy, extremely Fair when it comes to fee's. Helped us fix our issue in about 10 mins, and didnt overcharge for what he did. We appreciate it greatly, and great service and knowledge! I will go out of my way to send business their way anytime possible! thanks, Steve & Briana....
Chris Barney
7 years ago
Owner went out of his way to make an unpleasant experience the best that it could be. Very personable and a pleasure to work with. Wish all businesses were run this way with regards to customer satisfaction.
Brenda Wagner
4 years ago
EXCELLENT! JUST EXCELLENT! VERY KIND AND UNDERSTANDING!
tammy smith
2 years ago
Very nice